Pulte Homes Reviews

Overall experience was great from start to finish with Pulte group.

We couldn’t be any more happy with our new home from Pulte. From the start they are upfront about costs, choices, and answered any questions we had about the community we were buying into. Personally our home took almost a year and a half to build from signing to closing. That however was during the post Covid supply chain shortages so delays were to be expected and Pulte did there best idea to when it might be completed. Build Quality is great. We got to watch each week what was being done and you can tell little details such as using spray foam behind electrical outlet boxes so they don’t wiggle or have any give in them later once the drywall is up. A little thing but coming from a house before that when you would go to plug in a cord and the outlet would move/ bounce and thinking that was normal and now having a new quality home I appreciate the small things. Now that we are in our new home Inevitably things will come up. Pulte when you move in goes over your new home top to bottom as well as leaves you a welcome packet with vendors names and numbers and if issues do arise you can call them directly or if you choose you can call pulte to help but it seems simpler to just cut out the middle man and use the vendors. They are quick to come out and address any issues that come up. I have had to call for a plumber due to finding a small leak under the sink, I took a look and could see it was a faulty gasket. Called our plumber on the paperwork and they were out within a day or two and fixed the issue no issues about a bill or just had to sign a paper saying they completed the job and it was sent to pulte. I say that because its NOT a pay us and then send this in for a reimbursement type thing, no just sign here no bills, no issues. So from start to finish I couldn’t be happier about our experiences with Pulte. I recommend then to anyone looking for a quality home at a fair price. ... More

We are super happy with our choice.

I would definitely come to Pulte again to buy another home

I was very impressed with Pulte, from the quality of their homes, the impressive array of customization options, the building process, to the sales agent, mortgage staff, and title company. Appreciated having everything we needed in a one stop shop. Would highly recommend Pulte to anyone that asks!

We are beyond grateful for helping us get our new dream home

We had electrical problems, plumbing problems, ac problems and many more. What a joke of a builder you are

Poor poor workmanship. And advice to future homebuyers, DO NOT CLOSE with open items. We closed end of Sept and are still working through exterior open items one month later, never mind open interior items. But the bigger issue is quality and workmanship. Really, really sub-par. Must be a skilled labor shortage coupled with tok much work to get done. Everything with ours feels rushed and low regard for quality workmanship.

Our building manager, Karl was amazing!!!!! He was very responsive to any issues we had during the building process. Our closing date changed three times, which was frustrating due to having to move out of our other home. Love the layout of our home. The option selections were pretty good. The quality we question due to unstraight walls and ledges. Definitely feel we overpaid for our home. We are overall happy just a few things here and there.

There high level packages did not make sense .. they were not very accommodating over modifications.. we liked few things in one package and few from other also to select there are no more houses for all models neither have color schemes which we can see and realize how it will look like.. Within first week the kitchen grout came off when I told the construction manager during one week review he suggested to raise a service request Grout issue is happening with almost everyone I. Know

I am happy with the final product. The house was ready sooner than expected. The location so close to downtown Dallas is amazing. There are minor issues that I have with the workmanship but it’s nothing that Pulte isn’t committed to help fix.

Very dissatisfied with before and after closing services .

There were numerous things leading up to close that were not checked or inspected at high quality standard. I had to find those things and provide them to Pulte. The construction manager did work quickly to address these issues and concerns but they should have been caught sooner. Such as the water didn’t work and sinks were clogged. I caught that from running water in all sinks

Josh, our construction manager, helped to make this experience great- he kept us updated, was honest, cared about delivering a solid product and worked through any problems with us.

This was our first new build and the process, though long, was very enjoyable. Justin and Shawn were great and would recommend both to any new home buyer.

Pulte Sales persons won’t allow any customization like adding window or removing unwanted features. Frankly I had a very high expectation from pulte in quality and craftsmanship. But I am disappointed with craftsmanship as I saw various abnormalities in finishing process. Literally u need to check everything for your house. I don’t know if pulte has a quality team to verify after finishing. Why a customer need to go wall by wall, room by room to check abnormality. We are paying premium price. They don’t even cleaned the heating vents and not pressure washed my house after construction and doors has uneven gaps at the bottom. need to ask everything for them to do their job. ... More

After hearing worrisome stories from friends moving here, we were expecting lots of issues. WE have been here for one month and have yet to find an issue! Zack, the assistant property manager, has been excellent in responding to our questions and addressing any concerns. Well done Pulte!

If I could change something it would be the elevation and house selection which was rushed and not explained at all. Explanation about structural add ons to the house was poor and lot appearance features like height and elevation not explained. I had no idea the about the details like shingles, garage door appearance etc. Craftsmanship and, closing has overall been good.

Not happy. My friends hearing the complaints said they will not purchase from that builder

Follow each step with a close attention for details

Good construction materials and quality

Our overall experience with Pulte has been excellent. They have been very helpful. Our ONLY complaint is that there are still a few items that have not been fixed from our blue tape meeting. But, I am sure those will be fixed soon.

Overall, we had a good experience. However, they push for closing ASAP, resulting in having to close with a punch list. Once you close, it takes a lot of pushing from you to get things done.

The builder is always in a hurry to close the home. There are few aesthetics that are not finished properly. If they had taken time, they would probably had done a clean job. I still have blue tape issues after closing and I'm probably going to have them done myself.

Too much cost for the upgrade options!