Pulte Homes Reviews

Ser are very happy and satisfied with our new home. It’s our second brand new home from Pulte and we really like everything they did.

i loved the fact, i was walked thru every step. i was given POC that i could contact. Due the nature of my job i was not always available for contact, Pulte rep were always happy and helpful. Sale rep Gratziela, would send me pictures and measurement. She listen to my family even thou they were going to be living with me. I went to the house often :) before it was built the contractors/workers always greeted me friendly and explained what step they were on.

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

I had a great experience in the buying process with Pulte. They were responsive and great in explaining and guiding me in every step of the process.

Great team to work with

We love our new home. Any issues that came up, our customer care manager, Steve W. was wonderul to work with.

Mike was so helpful always available to answer question and show me progress. Marsha was most helpful in getting g the French door changed to open outward instead of into the table area in the kitchen Rachel was always available when I stopped in. Thanks !!

Pulte staff was great during all process, from the showing to title and insurance, and very good on customer service

My initial experience with my sales person and construction manager were exceptional. But after I closed on my home, my experience has not been what I’ve come to expect from pulte. The customer care department does not follow-up on my service request. The exterior of my home still has not been completed. It is now March and I closed mid January. I paid for exterior wiring on my home that has not been completed. The weather stripping on multiple doors has not been been repaired either. This has truly been an unfortunate experience and I’m really disappointed with the entire process. Pulte has incredible sales personnel and construction managers. Your customer care is tarnishing your reputation. ... More

I had a good experience, I am very happy with my new property.

Our experience with Pulte was great overall. They were very quick to answer questions and kept us updated throughout the entire process. We kept looking for red flag along the way, but never found any. The workmanship was good. There's a few things here and there that need to be addressed, but overall, everything came out good. We would definitely build with them again.

The home we purchased was a spec home. It included many upgrades and overall beautiful. There have been some minor issues and some workmanship issues. The response of the team dedicated to our issues has been exceptional. They seem genuinely concerned about us as homeowners and committed to repairing all issues, small and large, in an effort to completely satisfy us.

The Pulte sales and builders team did an outstanding job

I had originally purchased a new home build from Toll Brothers. I waited over 18 months for the house to be finished and it was a complete mess once it was completed by Toll Brothers standards. Very poor quality workmanship from many of the trades they used. Almost seemed like DIY quality of work in many areas on a home over one million dollars. I sold that and took a loss to purchase a Pulte built home. The quality of Pulte is night and day difference compared to most builders that I saw in the local area. The work being done in these homes is actually being managed and the level of finish is very nice without me having to pick the home apart. Full disclosure I have experience in remodeling homes and was pleasantly surprised how nice Pulte was for the price per square foot at the end of the day. ... More

Great first-time home building experience.

My husband and I bought our first home about a month ago with Pulte. We ended up buying a spec home that was ready for move-in within a month. Gigi our construction manager was amazing and worked diligently to complete all items on our list from our personal walk through and our private inspection list prior to closing. Overall we were very happy with the process of buying a Pulte home for our first home.

We love our new home. We have had a few minor issues, but everything has been felt with fast and efficient! Thank you for your amazing customer service team!!

Pulte made it easy to buy. The quality is good. The personnel are helpful. At the end the whole process left a good feeling with us

great work - would recommend

Lots of contact and support through the process of building. Whole Pulte team was very responsive to questions and concerns. Minor niggle is that the process of closing is very standardized and did not cope well with my somewhat non standard situation.

Overall, we are thrilled to be here. “The Marys” in the sales office were awesome. Construction delays were frustrating but understandable. Sean and Mike W from construction were great! We love the quality of the unit and any minor imperfections will be taken care of. The clubhouse and small gym are fine but it will be interesting to see if will be adequate as the community grows. We really wish there was a pool here but I suppose there would be negatives to having one. Our neighbors are all very nice.

Jose (Sales representative) is great. He explain things in detail and always available to answer any questions we had. Shaun ( construction manager) is very thorough and knowledgeable.

Great location in Rochester Hills. Great experience (very profesional) through the buying process. Love design and materials of my new home, but the layout and materials inside closet are not my favorite.

Our Salesperson, Karen has been wonderful!!! Any questions along the way have been answered in a very timely manner. She’s a ray of sunshine in this whole experience! Alex, our Project Manager addressed any building questions and concerns that came up. He’s very professional and made our building process less stressful. The build quality of the home is solid. There’s still construction going on around us, and honestly, when we’re inside the house we barely hear it… we’re so happy we chose to go with a Pulte home.

The house is beautiful inside and out with amazing Mountain Views and spectacular sunsets. Our construction manager and sales consultant were absolutely great to work with!! We are very happy and looking forward to building memories at Copperleaf!!!