Pulte Homes Reviews

The Construction Project Managers: Anthony, Brandon & Tyler, were very professional and responsive throughout our entire build experience. They readily answered our questions, resolved any concerns, and made sure our home met the Pulte expectations. We felt they went above our expectations and we value their commitment to customer satisfaction and a quality build experience.

Little changes that you want and are willing to pay for will not not be allowed and must be done after closing- example install a light you purchased- add shelving in closet- add water drops in basement- paint the inside of garage- add a deck. Probably industry wide but receptacles for lights and plugs seem cheap and could. use an upgrade. House delivered on time and with minor fix items that were readily corrected- Pulte employees were helpful and easy to work with - over a good experience and product - would recommend

I have two sinks plumbed incorrectly. There is a piece of trim that was never installed. Carpet nails stab your feet in the main floor living room. When it's windy the southern siding make a lot of noise. I'm concerned that the furnace won't pass inspection due to a valve touching the door. Windows and other fixtures were never cleaned post install. Places that were shown to have defects in the walk throughs were never fixed.

We are very happy with our purchase and the service we received We think that for what we paid certain detail should have been of better quality This are high end properties and details are very important

Pulte homes are beautiful and quality, the construction manager takes his time to explain everything to your understanding, he’s a good listener, above all pulte homes are the best.

We selected a 2-story design on a concrete pad in the $500K+ price range. Under present circumstances I cannot recomend the purchase of a Pulte home. Mortgaged it through Pulte w $15K closing cost incentive which was quite helpful in lowering interest rate. The mortgage app process was fairly simple and smooth. Loved it but: The quality of materials is average at best, a lot of the workmanship was simply awful. After closing, problems (even obvious ones) are only acknowledged by Pulte if buyer mentions them first. To name but a few of the problems: 1. The drywall finishing was crude, lumpy in places, not even and smooth in others, drwall tape edges showing through at corner beads etc. Workers who come to repair are obviously inexperienced and certainly not very capable. 2. Corner stud walls were installed out of square and plumb, so much so, that almost every corner spot and wall in the main entry/ hallway is visibly out of plumb (i.e. floor trim bows in and out and isn't parallel to floorboard joints). 3. Most of the baseboard trim in the house, especially the entry way, is rippled or bowed due to bulging wall studs and out-of-plumb corner studs. Nary a straight line in the place. 4. There are countless globs in the paint finish everywhere. In all probability, either their brushes were dirty or they just painted over drywall mud that hadn't been removed. And no matter what they might call it, Pulte applies only a primer wall paint throughout. 5. Immediately upon moving in water infiltrated two windows (at interior windowsill) during an average rain shower. We were told the infiltration was due to "improper caulking" by installer, but imo there is a design flaw by Simonton the like's of which I've never seen in homes at this price range. Also, 8 of the 18 windows are difficult if not nearly impossible to open beyond halfway (due to improper installation or inferior quality), and one is quite visibly not square. 6. Large, dark, unsightly stain spot (16" approx) on the back porch from unknown source remains. We had to ask for it to be fixed. 7. Plumbing was run primarily below concrete pad resulting in a minimum 2 - 3 minute wait (2.5 gal) for hot water at kitchen sink, master bath sinks, and the 2nd first floor bathroom. ... More

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I have an excellent experience all through my home building process with Pulte Homes. The sales representative and the VP sales were very friendly and experienced. The staff member that attended to me during my visit to the Pulte Homes Studio where I selected my home materials and fittings was friendly , experienced and shared in-depth thought about each material and fitting. I also have excellent experience with the mortgage team and construction team. I received timely progress updates from the mortgage and construction teams. The work quality is excellent and completion time to handover was as planned during the pre-construction meeting with my house construction manager. In all , I enjoyed working with the different team members that were involved in the building of my house. ... More

Overall the buying experience with Paul was very smooth. He was very responsive to questions and feedback during the sales process. When things transitioned over to construction, our CM Rob was also very helpful and flexible given we were living out of state. After moving in Rob made sure everything was as we designed it and any issues were remedied. CS Rob had been also very responsive to new issues we have found after living here for a little over a month and ensured that they are getting addressed.

Great floor plan and design options. Great field people. Corporate needs some training to be flexible on some stuff like mortgage services, sales promotions hidden fact explanation, flexibility in days of closing. Just don't Pulte's advantage to meet revenue target. Overall nice experience with home. Waiting to see how quickly Pulte's responses/their suppliers to service request..

Overall we are happy being in our new home and determined to make the best of it. This is our second Pulte home experience. The first experience was very good. This time, 9 years later, we found the experience to be very frustrating. The sloppiness of the workers. We have scratches on tubs, windows, mirrors. You name it and it was handled roughly. Because we did not catch the multiple issues on the final walk-thru( we were told to just make a list after the walk thru and they would fix) they will NOT repair or replace. Ridiculous! They changed items in the house we ordered without informing us or giving us any say on the matter—they said “we can do this, it’s in the contract”. Well, there is a basic decency when dealing with someone who has taken the time to special order a home. My advice, don’t plan a house to your choices, you won’t get them! Our construction manager did the best he could by us, but could not resolve issues. No one else returned calls. Pulte has problems in St Augustine. ... More

I started buying home with very little experience in the market but Pulte group provided all the necessary details and confidence that I can buy a home. I was so happy seeing our home after the finish, it is not just beautiful but built with quality materials. Thank you Pulte Homes.

Michael, gave me the inspection tours of the home. He seemed very helpful and knowledgeable about each product in the home. He was able to answer any questions that were asked of him.

I love my new home, features in the house are annoying and risky (smart features like security and garage door connect to wifi and have security risks), pest control tries to upsell you. Builders did an ok job, not the best but good. Underwriting not clear. 3.5-4/5

Make sure you inspect every aspect of your home build. We found numerous things wrong ( including beer cans in our walls). We found out that the flooring company Pulte uses has a D- rating. Once you sign the walk through papers you will not have much luck getting things repaired in a timely manner.

Great staff and amazing home

Great location and the overall plan is good. The units are “mass produced” so don’t expect bespoke craftsmanship. Sales process was smooth and easy. Lara was very helpful.

The only reason I did not rank "great" across the board is we've only been in the home a few weeks. Quality of the build and materials will not to start revealing themselves until more time has passed. The Pulte client success managers and punch contractor have all been highly responsive thus far to needed adjustments after we moved in.

Construction manager was great in keeping us informed and connected along the way.

House is great. The Pulte mortgage company was very challenging. I get more experienced than the mortgage consultants.

Good construction managers, good build quality but landscaping is worst. More water logging, uneven backyard, wet driveway and walk way

On my first visit to view the Sonoma Oaks property I met Maggie, who couldn't have been more professional. Maggie continues to send me updates and is helpful in my queries in regard to my newly purchased Pulte Home. I sold my family home that I resided in for more than 27 years in May 2023. I moved into my Shangri Lai Sonoma Oaks in October 2023. The home is magnificent great quality and beautiful upgrades for the price. I'd like to mention Hazel as part of the builder's team, I would have to rate Hazel as 5 stars across the board. Hazel goes above and beyond what you would expect the builder's team to be. She is always working hard and is never impatient with the many questions or issues I present to her. If Hazel does not have the answer at the time, she will within no time at all. So many details are coming at you at one time in the process of moving into a new home. With that being said Hazel was like a bright light for me going over already answered questions with the patience of a saint. It was a complete delight to work with the entire Pulte Team: Maggie in Sales, Reggie Builder Team and of course Hazel the hardest working young woman in the builder Team. This was the easiest, least stressful. move I've ever experienced. Thank you, Pulte Homes, ... More

Excellent Overall Experience form sales, service and ongoing support.

Pulte has been very professional, they are great to work with. Explain every step of new home buying process well. Love my new home!

Pulte built us an excellent quality home at a very good price. They were done right when they said they would be. We are now living in our dream home! Thank you Pulte!