Pulte Homes Reviews

Julie and Nolan were thorough, professional, and understanding.

The project manager and the finance team work with us very closely during the entire process.

Our experience building a new home with Pulte has been nothing less than outstanding. Melissa, our sales representative, took lots of time explaining the process and helped us select options that would help our house become perfect for us. She also emailed us weekly updates with lots of photos (we were building from out of state). Andrew, our construction supervisor was super responsive to any questions and even saw things on our pre-closing inspection that we missed. That is attention to detail! Kevin, our home warranty representative has been very friendly and responsive to the few concerns we have had. We are totally pleased with our home, the purchase, building, and ownership experience. ... More

It is a new home and I like it.

Overall buying experience was seamless from start to finish, thanks to the amazing sales agent -Keren, loan consultant - Trish and build manager Andrew. Loan approval process can get tricky as it requires hand-offs between several people. Nevertheless, the trust, transparency and willingness to step in and do the right thing definitely gets my appreciation.

The builder that I worked with was very responsive and took care of my concerns and issues in a timely manner. I had a very positive experience and love my new home.

On time delivery. Good quality. Good responsiveness.

I’m extremely happy with Jeff and Jim. They are knowledgeable and spot on with anything needed. Great attitudes and very helpful.

Our house is a comfortable layout, perfect for our family. Craftsmanship looks good and all items have been fixed as identified. Our biggest issue was the sewer pipe under our driveway was broke by someone before we moved in. Whoever broke the pipe said nothing and on the second day of us being in the home, sewage backed up into our first floor bathtub. There are certain quality checks and issues, like this example, that make it look like contractors were in a rush. Besides that relatively big issue, there are little items like the closets coming off their tracks that are again a lack of attention to detail. Any issues identified have been fixed timely but a few have required follow up. Additional quality checks and confirmation that work was completed appropriately by each contractor may help. Pressure to work quickly should be alleviated. ... More

Good experience as first-time home buyers. Felt very safe about asking lots of questions with it being our first experience and they were very communicative and helpful as we learned. We got what we expected so people were upfront and honest. It was relatively seamless process. We felt confident and comfortable from start to finish even given how big of a financial decision it was. Would recommend.

Once in home had multiple issues and repairs that needed to be addressed our warranty guy Phil was on to top of our concerns and issues and had them resolved in a timely manner.

Overall sales and project management was excellent. Pulte mortgage application process was relatively easy but settlement company was not prepared and missing documents. Overall experience was very positive but would like to have options to upgrade. The builder quality appliances and fixtures are very average. Flooring is nice but no upgrade options. Overall our expectations have accepted and yet appreciated the timely settlement.

My sales person Laurel was terrific, she never tired of all my questions, changes of mind and even helped me change homes when one became available. I haven’t seen her since the house closed, but I wanted to let her know how great she was. The home itself is beautiful, Chad and Joel were really helpful during the walk through and following up on any last minute fixes that needed to take place before the close. In fact they even stop by now that we have closed to make sure we don’t need anything else. We have submitted a couple of things to warranty and they are working through those requests now. All in all a great experience and wonderful home! ... More

The team was great. Our best experiences were with the sales team. They were so helpful and caring and we are so grateful for them!

The staff within Trails of Woods Creek are fantastic. We are thrilled with our new home, however we've only been here for 2 months. Ask me again in 6 months.

Building a new home is not always easy... Steven Palmer made the sales process extremely very easy and transparent. His knowledge of the contract and process was paramount! As the building process started. Michael Rodriguez and Donato were very informative and handled our questions and concerns immediately. Their attention to detail is what made the process easy for us. We knew they wanted nothing but perfection and quality for the completed project. We were in good hands. We could not be happier with our new home and how things turned out. Thank you Steven, Michael and Donato...you guys (and Pulte) are amazing! ... More

The quality of construction and over all experience was very good. Our site engineer was very cooperative and helped us by sending regular updates and photos. Post buying experience is also good. Any complaints raised is addressed immediately. But there are few things that can be improved. Pulte calling themselves smartphone, there are no smart devices given by default. At least smart Door bell and Smart locks should be provided. Since most of these are new communities, smart door bell would help ppl stay safe. Thank You.

The sales manager and project manager were amazing! If it wasn’t for them I wouldn’t be here in this most beautiful community.

Overall we had a good experience with Pulte

Pulte is an intense builder; delivered expectations, completed on schedule; and with promised materials. Every pre-selection of colors and materials met plan. There were no mysteries; you get your order. The new home was less than "clean" upon arrival. They earned our Trust.

Very easy to work with! Pulte gave us everything we wanted.

Great experience ! Easy buying process and sales person was very helpful!

I have had a great a experience with the process of buying and building my house. Sammy Perry and Colton Felt were the best through the process. I give them 5 stars!!!

Be patient with the process.

Very happy with my new townhome. The staff was great to work with and the walk thru, construction managers, post-sale questions have all been a great experience.