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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14358 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14358 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Great communication and smooth purchasing process during pandemic period

  • Hong C.
  • Verified HomeBuyer
  • November 23, 2021
  • Santa Fe, NM

Nick and Brittany are great communicators and project manager that any buyer can hope for. There was a lot of supply chain challenges throughout our home building process. Nick and Brittany have always been very helpful and transparent through every step along the process. The whole building process went smoothly during this challenging period of time. We are very fortunate to have a such professional Pulte team to be in charge of our home purchasing and building process. We would not hesitate to recommend them to the new buyers. Thank you Nick and Brittany for all your hard work!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The commitment, care and professionalism of the mortgage team

  • Lydia W.
  • Verified HomeBuyer
  • November 23, 2021
  • Fort Worth, TX

As a new homeowner I was terrified of the process, but the sales consultant made me feel at ease, explained things as thoroughly as possible, and when I decided to switch financing to Pulte Mortgage, it was the best decision ever made. The team there had understanding, compassion and treated me with dignity. My field manager is the best!!!! He was timely, respectful and communicative. I couldn't have asked for a better 360 degree experience!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Such a quick and wonderful experience.

  • Sarah M.
  • Verified HomeBuyer
  • November 23, 2021
  • Aurora, OH

Such a quick and wonderful experience. I am blown away by how easy this whole process was. The staff is responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The community was planned out well. The people, sales and construction have been great to deal with. Good communication on issues and responsive.

  • Robert W.
  • Verified HomeBuyer
  • November 23, 2021
  • Upton, MA

Our overall experience has been outstanding. Our last community was Ryan Homes in Delaware. What a difference. So much better. It was so easy to work with Debi on picking options. Quality workmanship is obvious when looking around. When small issues came up, Michael and Dennis responded back and things got done. We are very happy that we decided to go with a Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Communication and quick resolution of issues

  • Ayman T.
  • Verified HomeBuyer
  • November 23, 2021
  • Garner, NC

The process was trustworthy and actually occurred on time

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy Homeowner!

  • Vincent J.
  • Verified HomeBuyer
  • November 18, 2021
  • Murrieta, CA

Pulte homes customer service really stands out! Every one we encountered were very pleasant and helpful. From the sales team, to the mortgage team, the construction team and customer care team after closing. The home itself is wonderful. I'm a fist time home owner. I have now been in my new home for 3 months. We had some minor issues that needed to be fixed after closing, which were taken care of immediately. (Flooring gaps, Missed Drywall under countertops, and doorbell) Imagine a newly built home that is 99% perfect. Small things here and there that we fixed right away with great follow up!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home Buying Experience

  • Hai L.
  • Verified HomeBuyer
  • November 17, 2021
  • Las Vegas, NV

Quality of Construction, Great Customer Service & Buying Experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very positive

  • Kevin P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Our closing walk through was very positive . Good team

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Not bad buying from pulte

  • Liuxun Z.
  • Verified HomeBuyer
  • November 03, 2021
  • Hayward, CA

Not bad buying from pulte

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Had a great field manager and construction manager.

  • LaVonne B.
  • Verified HomeBuyer
  • November 03, 2021
  • Mc Cordsville, IN

Had a great field manager and construction manager. Definitely professional and dependable

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding build process

  • Kevin M.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

As a first time homeowner I didn’t know what to expect during this process. I am thoroughly impressed with Pulte’s build quality, responsiveness, trustworthiness. Our loan officer Fredrick and our processor Angelo were always helpful explaining what was needed and had no problem answering all of our questions whenever we had them. Our construction manager Joey went above and beyond during our build process to ensure that our home was built with the quality advertised by Pulte. He was straight forward and knowledgeable about every aspect of the build and if something was wrong, he made it ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good communication, some excellent employees

  • Jamie F.
  • Verified HomeBuyer
  • November 03, 2021
  • Tampa, FL

It was a very good experience for our family.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Well organized buying and build process.

  • James S.
  • Verified HomeBuyer
  • November 03, 2021
  • Zionsville, IN

Well organized buying and build process. People are exceptional in every position. Strongly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality builder, well oegqnized

  • Tena N.
  • Verified HomeBuyer
  • November 03, 2021
  • Fairfax, VA

Sales manager was wonderful. Construction manager was helpful, Having several lightbulbs burn out, as they were old and not replaced was annoying but not a big deal. Some things were high end like the kitchen appliances, doors, windows, electronics,. The laundry is low end as are the bathroom fixtures. Positive experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Pultte really tried to work with us through the challenges of

  • Kenneth G.
  • Verified HomeBuyer
  • November 03, 2021
  • ALVA, FL

Pultte really tried to work with us through the challenges of building supply shortages as well as labor shortages.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful and high quality homes

  • Daniel L.
  • Verified HomeBuyer
  • November 02, 2021
  • Zephyrhills, FL

Beautiful and high quality homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Kendrick and Chris were great to work with.

  • Michael B.
  • Verified HomeBuyer
  • November 01, 2021
  • Acworth, GA

Kendrick and Chris were great to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Field people so helpful

  • Gail M.
  • Verified HomeBuyer
  • October 29, 2021
  • Haslet, TX

Quality builder. Friendly and helpful field people. Kept promises.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The number of meetings, and weekly text updates

  • Douglas O.
  • Verified HomeBuyer
  • October 28, 2021
  • Powell, OH

2 things - ensure you are putting in cable connections in each room you are going to possibly have a TV - my last provider used wifi - here, with Spectrum, it is a hard wire connection. Second - REALLY look at the light switch location and ordering. The vast majority of the locations do not make sense.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Experience and organization

  • Brian R.
  • Verified HomeBuyer
  • October 28, 2021
  • Naples, FL

Organized and experience with great building supervisor in our new development.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied

  • Jing Q.
  • Verified HomeBuyer
  • October 28, 2021
  • Germantown, MD

It's a smooth process from signing the purchase contract to pre-drywall inspection to settlement.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good communication throughout the process.

  • Farrukh K.
  • Verified HomeBuyer
  • October 28, 2021
  • Seffner, FL

I had really good experience after the purchase too. Did get a lot of help with many minor things from Michael and the build team.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Good quality homes were built

  • Srihari N.
  • Verified HomeBuyer
  • October 27, 2021
  • Waxhaw, NC

Good quality homes were built

Pulte Homes responded:
We are happy you are happy with your home and know you will create everlasting memories there

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The building foreman and Sales person kept in constant contact with us and answered all questions quickly.

  • Steve D.
  • Verified HomeBuyer
  • October 27, 2021
  • ALVA, FL

Since we were not able to be in town for the whole building process it was nice the our sales person and foreman were constantly sending pictures and communication with us the progress at each milestone. They cared a great deal about the product they were selling and building. Given the times now the overall experience was great and promises were kept.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality of Construction- Design of the house

  • Alan D.
  • Verified HomeBuyer
  • October 27, 2021
  • Naples, FL

Our experience was 5.0 . We lived 1500 miles away and it would have been helpful to get very detailed updates on the status of the building process. There is a status on the website but there are only 4-5 milestones and they were not updated accurately. I'm sure the Field Managers have an extraordinarily detailed online project plan . Just wondering if it would be possible to tap into that. Overwise a very good experience and I would recommend Pulte

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

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