Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Highly recommend Pulte and Spencer Glen (hopefully you will have Matt as the construciton manager))
- James F.
- Verified HomeBuyer
- March 05, 2026
- Riverview, FL
Matt was fantastic and went above and beyond. He was very responsive and explained everything to us very thoroughly. Highly recommend.
Pulte Homes responded:
Thank you so much for the wonderful recommendation! We’re thrilled to hear Matt went above and beyond and provided such thorough, responsive support throughout your build. It means a lot to know you had a fantastic experience. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Response to items needs fixing
- Ophelia M.
- Verified HomeBuyer
- March 05, 2026
- Cleveland, OH
I normally wouldn’t do a review until everything all the issues that have been identified in the home are complete. The quick response from Pulte title company was great. However, when it came to fixing issues it is a little subpar. After closing over a month in half I am still waiting to close out an item that needs fixing which was identified prior to closing.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with Pulte Title, but we’re sorry to learn that an item identified prior to closing is still outstanding. We understand how frustrating that can be, especially after move-in. We'd like to look into this further, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
A Letter of Commendation for Clayton To the Leadership Team at Pulte Homes,
- Charles S.
- Verified HomeBuyer
- March 05, 2026
- Washougal, WA
After 26 years in our current home, the prospect of relocating while navigating significant medical conditions felt nearly impossible. To be honest, we had reached a point of total exhaustion and had actually given up on Pulte initially. We had begun looking at other ventures, convinced that the process simply wouldn't align with the specific care and patience our situation required. Then we met Clayton, and he became the sole reason our entire experience shifted from a burden to a joy. Clayton’s wonderful professionalism is built on a rare foundation of genuine empathy and active ...
Pulte Homes responded:
Thank you so much for sharing such a heartfelt message. We’re truly honored that Clayton was able to support you with the care, patience, and understanding your situation deserved! It means more than we can say to know he helped turn what felt overwhelming into a joyful new chapter for you both. We’re grateful you chose Pulte and wish you comfort, happiness, and many beautiful memories in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rico
- Norico W.
- Verified HomeBuyer
- March 05, 2026
- Zephyrhills, FL
Truly enjoyed the process. Everyone was very helpful. The quality of the home is great and I would highly recommend Pulte to others!
Pulte Homes responded:
Thank you so much for sharing your experience! We’re thrilled to hear you truly enjoyed the process and felt supported every step of the way. It means a lot to know you’re happy with the quality of your home and would recommend Pulte to others. We truly appreciate you choosing us! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Sales Office in Illinois
- Anonymous
- Verified HomeBuyer
- March 04, 2026
- Plainfield, IL
The sales office at Bronk Farm oversells and under delivers. Make sure you check every detail. A large number of the community are dealing with sticker shock, HOA changes for minor upgrades like lighting and fences, and other small issues that compound. I highly recommend you have a lawyer review everything from Pulte, negotiate, and double check. Last of all do not buy anything from Tom or Noah. You will regret it. Ask for any other sales agent and if you are transferred to these individuals refuse them as sales managers.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the sales experience and community matters, as this is not the experience we strive to provide. Transparency and professionalism are important to us, and we take comments like yours seriously. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 4
Our contractor
- Susan W.
- Verified HomeBuyer
- March 04, 2026
- Painesville, OH
Our contractor Nick was so helpful through our process of building our house. Any questions were always answered and he always was there throughout the whole process.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear Nick was helpful and consistently there for you throughout the build! It’s wonderful to know your questions were always answered and you felt supported along the way. We truly appreciate you choosing Pulte and hope you’re loving your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
It took too long to close from November 24th to Janaury 16th.
- Essay B.
- Verified HomeBuyer
- March 04, 2026
- Aurora, CO
I was promised that the necessary fixes would be completed after closing. However, since then I have only received apologies in writing, and I am still waiting. As of March 4th today, the broken windows have not been repaired. I agreed to close in good faith, trusting the assurances given and assuming that a large company like Pulte would follow through in a timely and professional manner. Unfortunately, the experience so far has not reflected the level of professionalism I expected.
Pulte Homes responded:
Thank you for sharing your experience. We’re very sorry to hear about the delays and the unresolved window repairs, especially after the assurances you were given. That’s not the level of follow-through we strive to provide and would like to escalate your concerns. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Pulte Homes
- Ashley E.
- Verified HomeBuyer
- March 04, 2026
- Punta Gorda, FL
I am writing to express my sincere appreciation for the exceptional experience I had working with the Pulte team. From start to finish, the process was remarkably pleasant. I would specifically like to commend Rudy, my construction manager, and Melissa, my loan specialist. They, along with the rest of the Pulte family, provided spectacular service. As a first-time homebuyer, I truly valued the patience and detail with which the team guided me through each phase of the home-buying process. The experience was both seamless and educational. I have already begun recommending Pulte to my ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Rudy, Melissa, and the entire team made your first homebuying experience seamless, supportive, and educational! It means a great deal to know you felt guided every step of the way. We truly appreciate your recommendations and are so glad you chose Pulte, welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth and positive experience!
- Anonymous
- Verified HomeBuyer
- March 04, 2026
- Hoffman Estates, IL
Smooth process from start to finish. Had a few minor things that needed attention about a month after we moved in and our customer care manager Joe has been amazing. Within a day of my request, he had scheduled contractors to attend to the few things that needed repairs. Mortgage process was seamless and professional!
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear the process felt smooth from start to finish and that Joe provided such responsive support after move-in! It’s great to know the mortgage process was seamless as well. We truly appreciate you choosing Pulte and hope you’re loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
CJ, Matt and (I believe) Brian
- Lori G.
- Verified HomeBuyer
- March 04, 2026
- Canton, MI
My home buying team was very responsive, very trustworthy, very helpful and are still very accessible.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear your homebuying team has been responsive, trustworthy, and supportive, even after closing! It means a lot to know you continue to feel supported. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experiencia Maravillosa
- Manuel A.
- Verified HomeBuyer
- March 04, 2026
- Davenport, FL
Recibimos la mejor atención y orientación desde el día uno. Nuestro proceso estuvo lleno de emociones. Todo su personal altamente calificado nos dió esa confianza de saber que escogimos la mejor Empresa para adquirir nuestra vivienda la cual cuenta con acabados de primera calidad.
Pulte Homes responded:
¡Muchas gracias por compartir su experiencia! Nos llena de alegría saber que desde el primer día recibieron la atención y orientación que merecen, y que nuestro equipo les brindó la confianza necesaria durante todo el proceso. ¡Les deseamos muchas bendiciones y felicidad en su nueva vivienda! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nick was great!
- Radha H.
- Verified HomeBuyer
- March 04, 2026
- Riverview, FL
Nick was so attentive and was always available to help!
Pulte Homes responded:
Thank you for sharing! We’re so glad to hear Nick was attentive and always available to help. It’s wonderful to know you felt supported throughout the process. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Review
- Wyndell H.
- Verified HomeBuyer
- March 04, 2026
- Haslet, TX
Overall this was a good experience. The construction manager (Terry) was awesome as well as Justin.
Pulte Homes responded:
Thank you for sharing your experience! We’re so glad to hear it was a good one overall and that Terry and Justin made such a positive impact. We truly appreciate you choosing Pulte and hope you’re enjoying your new home! ^KH
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Whitney and Paul
- Eric W.
- Verified HomeBuyer
- March 04, 2026
- Tucson, AZ
Whitney did an amazing job explaining all the features and benefits of all the models. She took her time to explain and answer all questions. Her communication was excellent. Paul was very kind and attentive to our needs. He was very fast to respond and line up any work that needed to be done. He went out of his way to ensure we got what we needed in the time that we needed it.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Whitney provided such clear, thorough guidance and that her communication stood out! It’s wonderful to know Paul was attentive, responsive, and went the extra mile to ensure everything was handled promptly. We truly appreciate you choosing Pulte and hope you’re loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- William J.
- Verified HomeBuyer
- March 04, 2026
- Mesquite, NV
I have purchased and bought 4 brand new homes. Pulte's crew showed pride in the project and build. The crew obviously had taken ownership of the final product and they are very thorough in the explanation of the mechanical and electrical systems.
Pulte Homes responded:
Thank you so much for sharing your experience. We’re honored to hear that our crew demonstrated pride, ownership, and thoroughness throughout the process! We truly appreciate you choosing Pulte and hope you enjoy your new home for years to come. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The house was built and delivered per scheduled
- Ling Z.
- Verified HomeBuyer
- March 04, 2026
- Raleigh, NC
The house was built and delivered per scheduled
Pulte Homes responded:
Thank you for sharing! We’re glad to hear your home was built and delivered as scheduled! We appreciate you choosing Pulte and hope you’re enjoying your new home. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ok
- Erica H.
- Verified HomeBuyer
- March 04, 2026
- Dayton, TX
Experience with Pulte Homes went ok!
Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear things went well overall and appreciate you choosing Pulte. If there’s anything we could have done to make it even better, we’d always welcome your feedback. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Poor communication
- Zackery C.
- Verified HomeBuyer
- March 04, 2026
- Moore, SC
Very poor communication and response from Pulte. Very difficult to contact anyone. Heating issues 3 weeks in a row within 1 month of purchase. Disconnect between HOA management firm and sales team with Pulte. Luckily the closing attorney office is helping with things since communication is poor from Pulte.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry for the lack of communication on our end, and would like to learn more about your experience. We'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Great experience !
- Anonymous
- Verified HomeBuyer
- March 04, 2026
- Horsham, PA
Great experience with Pulte! Everyone, from the sales, design, construction and post closing teams were extremely responsive and helpful!! Definitely would recommend!
Pulte Homes responded:
Thank you so much for sharing your experience! We’re thrilled to hear every team, from sales to post-closing, was responsive and helpful throughout your journey. Your recommendation truly means a lot to us. We’re so glad you chose Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brandon
- Marco d.
- Verified HomeBuyer
- March 04, 2026
- Las Vegas, NV
Brandon is being very kind and helpful man. He is always supporting me with my doubts and needs.
Pulte Homes responded:
Thank you for sharing. We’re so glad to hear Brandon has been kind, helpful, and supportive throughout your experience! We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The Worst experience
- Javier C.
- Verified HomeBuyer
- March 04, 2026
- Clermont, FL
It has been my worst buying experience ever, facts being hide and not disclosed. Would not recomend Pulte Homes to anyone.
Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear this has been your worst buying experience and that you feel information was not properly disclosed. That’s not the experience we want for our homeowners. We'd like to look further into your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Sale’s leadership is awful
- George H.
- Verified HomeBuyer
- March 04, 2026
- Naperville, IL
It took 10 months to move into the house. They lost our paperwork. You get no response from sales leadership. There’s a lack of communication between leadership and their sales personnel. The general manager of the sales in Polo club could give a —— about the customers after she has the sales. You have to remember when you’re buying a Pulte home you’re not buying a custom home so there are flaws and deficiencies in the build. If it wasn’t for one sales person, Britta, I don’t know if where we be today because there is no support and there’s a lof lack of communication on the top. I’m guessing ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the delays, communication concerns, and frustrations you’ve described, as this is not the level of service we strive to provide. We do appreciate you recognizing Britta’s efforts and will be sure that feedback is shared. We would like to escalate your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 3
Everybody has been very responsive and professional.
- Al M.
- Verified HomeBuyer
- March 04, 2026
- Richmond Hill, GA
I did love that Pulte is a one stop shop for everything. It makes building a new home much easier.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear the team has been responsive and professional, and that the one-stop-shop approach made the process easier for you! We truly appreciate you choosing Pulte and hope you’re enjoying your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience from start to finish
- Raina W.
- Verified HomeBuyer
- March 04, 2026
- Las Vegas, NV
I first met with Cheuk in the sales office. He was so helpful and a wealth of knowledge. He kept me updated on the progress of the home. Then on the homesite, Gerry was amazing. He answered all my questions very quickly. I felt very confident that my new home was being well built. Even after I moved in Gerry was very attentive and helpful. My house is beautiful. I am very happy.
Pulte Homes responded:
Thank you so much for sharing your experience! We’re thrilled to hear Cheuk and Gerry provided knowledgeable, attentive support throughout your journey, even after move-in! It’s wonderful to know you felt confident during the build and that you’re so happy with your beautiful new home. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rachel was very informative in the whole process. She let the homes sell themselves and was not pushy at all.
- Mark C.
- Verified HomeBuyer
- March 04, 2026
- Beaufort, SC
We are new to the area and after spending multiple days looking for an house we found Salem Bay subdivision and it met all of our requirements plus more.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad Rachel provided informative, no-pressure support while you explored your options. It’s wonderful to hear the community met and exceeded your expectations as you settle into the area. We truly appreciate you choosing Pulte and welcome to your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
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