Pulte Homes Reviews

Everyone was super helpful and accomodating

From a real estate agent from Pulti to design center to project manager can’t say enough good things about them always on top of it. It was an awesome experience for me and my wife.

U guys are taking too long to respond to outstanding issues. Issues needs to be fixed in a given time frame. Grateful if this matter can be looked into urgently. Some issues were taken care off but the main ones remain

There are many aspects about the purchase of our new Pulte home that are above and beyond the norm. During the sales process and closing they work to make it a good experience, well above the norm. They work to provide a good product in the home they deliver to you that is above average. Average is not outstanding, so above average is better yet still not outstanding, Perhaps outstanding should not be an expected from a production builder. One has to wonder if the cost of the home was $2,000 more could Outstanding be possible?

We had a great experience purchasing and moving into our new home. From our initial contact with the sales rep Mark, through closing with Steve and Dan, our construction sups, great experience. Mark kept us up to date on the progress and actions needed throughout the initial stages to completion. This is where Steve and Dan stepped in to walk us through the home and make any corrective action necessary. Even after the closing, the final punch list items are quickly being resolved to our satisfaction. Great job Pulte Team!

Worst service .you pushed me to close my home promising that all issues I pointed out during pre closing orientation will be addressed immediately.now it’s more than a month I closed my home but no one took care of the issues .plumbing,pests,cabinets doesn’t close ,lot of ants and musquitoes due to improper sealing ,commode paint peels off.poor quality materials used and construction quality is below average,carpet padding is not proper and nails hurt me whenever I walk on them .it’s a nightmare with pulte

Tracy and Austin are the best!!! I love the selections I was provided to choose from. I plan to stay in my home for a long time! Thank you

Overall it was a smooth process ftom approval to closing however the house seem rushed and had a few things missed that required another take after move in.

Having recently purchased two new home builds that were not Pulte, I was amazed at the stark differences between Pulte and the others. Our Pulte home quality and responsiveness to any question or detail was responded to immediately. Our job supervisor was anxious to make sure we understood the process and was always available. Our salesperson was also great!

Very disappointed with the quality of workmanship! Damaged floor tiles, kitchen cabinets and countertop, appliances did not work, fridge needs to be replaced. Paint is on the floor, carpet and windows .Several windows need to be replaced.

He was very knowledgeable regarding the whole process. He walked us through every step. Would recommend Pulte to anyone looking to buy a new home!

The initial purchase and the home quality was great. We did and still do have some exterior items that are taking far to long to resolve.

What a smooth transition for us. Estimated completion date was spot on. Workers were polite. Dustin is totally awesome. Diane so friendly and always got back to us within minutes. Dawn and Caitlin awesome as well. I would highly recommend Pulte to anyone. I love our new home.

Overall, good experience throughout. Superintendent was very knowledgeable of the home systems and walking me through the maintenance items. Where I will knockdown a couple of points is the attention to details. There are various locations where paint was smudged on finishes, or floor base wasn’t patched or touched up at corners, but nothing big as of one month in the home. I will also say, the worst of my experience were the final stages of my process with my loan processor and closing agent. They all decided to go on vacation on my closing day without notifying me of who to contact in the case of questions. Overall good acceptable experience. ... More

It took to long to close on the house

We have several issues mainly related to design and architecture ranging from unreachable switches to rain water getting into the house from exterior door. Can’t even open the back door of suv while parked in the garage. The plumbing clean outs are installed in the master closet!!!!! The namesake laundry room is designed poorly. I could go on…..

Sloppy trades, especially painters. Cabinets in kitchen and bathrooms not installed properly, huge gaps, do not close like they should, peeling, bubbling. Caulking looks like a five-year-old did it.

Very difficult to get in touch with anyone during the building process. We also had very basic requests post close that are completely unwilling to work with us on. Honestly I feel like there is a bit of common sense missing on Pultes side throughout this process very frustrating.

The sales person and my builder were great to me throughout whole process and were extremely communicative and responsive. My whole experience as a first time home buyer was great thanks to them!

Great experience great team made it easy

Several items were not completed before moving in. Several delays in finishing house. We spent thousands in rental fees while waiting for Pulte to finish our house. When my wife went to get an entrance key for the gym, the person to give those out to her told her she would need to provide a warranty deed before she would be allowed to use the facility. Why is this? Doesn’t Pulte Homes know of a thing called email. Could Pulte Closing just send an email stating who we are and which house we have bought. I am not impressed by Pulte Homes. One thing that bothered me was the contractor supervisor told me and my wife that he provided money to one of our neighbors for their rental fees while waiting for their house to be finished. We asked for this help for our cost and was turned down. Was this favoritism on Pulte’s part, I don’t know but it seemed that way. ... More

Cheap material are used to build the house with a lot of defects, which took 2 months after closing and not yet completed. The process is a joke with LIES . They will rush you a date to do the walk and rush you a date for closing. My suggestion is that DO NOT TRUST THEM !

This is our first new built home, team delivered the finest quality house and everything on time with attention to detail until the very end. Pulte homes definitely put their customer first while delivering dreams.

If you want the best built home and the relationship with the Pulte staff especially the project manager then you should buy Pulte home. I can’t say enough about the ongoing relationship after I bought my house, with the project manager, he stops by checking if everything is okay? It is very comforting to know Ken is there way after I bought my house, this has been an incredible experience. I recommend Pulte homes for quality and excellent customer service even after you bought the property.

Putle was great to work with on this new build. They were very detailed oriented and willing to work with us on anything we asked about. John is a fantastic construction manager and super knowledgable. I would work with him 10/10 times.