Pulte Homes Reviews

Purchased in late May. Closed late June. All blue tape issues were resolved. House is well built and looks amazing.

We love our new home. We’ve had a great experience. Our contractor has gone above and beyond. He has responded to all our questions and addressed any concerns etc that we have had.

The materials not great at all already I have issues on my house they didn’t used great materials

large disconnect between builder and HOA. Still no-one can tell me who is responsible for providing the HOA with a listing of new residents so we can make sure we receive latest info, i.e. gate closures, operation of access cards, guests requirements when gates are closed, names of residents in the access directory, etc. Initially Jonah was spot on with responsiveness to our questions and problem solving. currently he has been non-responsive.

Was very easy for us as everything fell into place perfectly.

Although there were some construction issues, as in most new homes, Pulte addressed them and corrected them promptly. The warranty team has also been proactive in promptly correcting any issues as well.

The home we bought was to be completed between Jan. and April with Feb as their goal. We closed June 12th. The interior of our brand new home was really dirty. We found shoddy workmanship everywhere we looked. There are holes in cabinets that expose the insulation. A week before our close we were at the property and heard a bulldozer hit our AC Unit. It knocked it off it's foundation and slammed it against the house. It was dented all over. We called and complained and we were told they would take care of everything. All they did was replace the dented exterior. The unit turns on with a very loud BANG!! We have complained and requested service but we have not been contacted yet? Our $26,000. tile floor that we couldn't wait to see had adhesive tape glue that was left from the painter's throughout the entire house. We were told over and over that they were going to do an acid cleaning before we took possession. There was no cleaning! I spent 4 days on my hands and knees cleaning it with Goo Gone and I'm 66 years old! It's starting to re-appear as we walk on it. This is our forever house. Our Retirement house. Our last house. We expected much more than we got. ... More

I want to ensure I rate this correctly. It may be due to the Construction Manager specifically at our location, the experience was not at all pleasant. First of all the sales agent was very pleasant till we signed and offered the initial.offer but then at later dates was not helpful at all. The construction manager was over committing and not delivering. The higher ups in Pulte were really good, very responsive, communicative, jumped right into our problem and resolved it. The closing title people were great. Like I said, it may be specific to our location..

Both the sales team and construction manager have exceeded our expectations. This team was responsive, helpful, and knowledgeable. We have purchased 2 other new builds in the past and this has been our smoothest experience so far-even doing a lot of it from across the country.

Buying experience was ok good communication initially. Once the build process started only two opportunities to see the build process pre drywall and final walkthrough. On final walkthrough about a dozen minor issues. Home inspector said the AC wasn’t working, sump pump was the cheapest quality you can purchase. Most issues were fixed prior to closing found on the final walkthrough. Closing process with Pulte was horrible they delayed closing by 5 days everything is on their timeline.

Overall it was a great experience. One glaring criticism: We were told by our construction manager that too many people “expect perfection”. Clever way to lower our expectations and then second guess ourselves when we saw something that wasn’t as it should be.

All of this employers from Pulte are excellent , Brandy, Troy, Jennifer, Rob, Pam , they help us all the time and take care of our concerns. Thank you !

Pulte provides full service, including mortgage and insurance.

Poor quality of equipments, HVAC and AC had major issues, my tenant keeps complaining of this stuff. My intention of buying a new property was to ensure I don’t face such petty electronic issues, but Pulte made it happen. I don’t think I’ll buy another Pulte property and will inform my acquaintances too if my experience.

Loved working with Jennifer, Luke and Kyle. They were very responsive, helpful, and knowledgeable. Jennifer continues to offer support and help after the closing. I love my condo!

Pulte is top notch and thorough!

Had a few bumps along the way but we are very happy with the final product. The homes finishes are far better than the average builder. Lots of thoughtful products included so you don’t have to add them later.

Great buying process experience, the is extremely helpful during the whole process, I had no problems at all so far during this journey of becoming a home owner. Very satisfied with Pulte Home!!!!

Great experience with both sales and the construction team.

Everyone promises to follow up during the building and closing process but they won't. I had to call to follow up every step of the way even when they promised to provide updates.

Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible.

Did a good job. All Happy.

I worked with Nichole for buying this home. Nichole was very cooperative and helped with all the required information and made the home-buying experience very smooth and comfortable. Builder Mike also was very cooperative and walked me through the entire house in multiple inspections. He possesed very good knowledge and helped answer all my questions and address any issues reported on time.

Home looked good on paper, demo house was good as well. After signing trouble began. During build there was a lack of initial contact, got however changed by Raul, sales guy and Steve our build foreman. No changes could be done to house and promises of a water loop got forgotten and I had to pay out of pocket. Build quality is what can pass the code inspections plus lots warranty issues. Screen windows was broken, garage floor cracked, GFCI wiring done wrong, HVAC thermostats misaligned, paint marks everywhere and on everything. Installed carpet is creating allergy reactions for all of family, which I asked them not to install. Pulte declined...Garage was said to have been insulated... but it's not. One of the toilets even included a present from a builders. Home will be great once Pulte fix their mistakes then I can begin and rebuild it to proper finish. If you can get 50% discount then Pulte is worth it. Pulte is an emperor without clothes, upheld by a few good people who really try and do their best. ... More

Very responsive to issues and requests. Takes the time to explain what is going on with the building process. Does his best to make things right.