Pulte Homes Reviews

We have issues with our counter top which un even , no resolution made after the report , we ended up getting new back slash. The price for the materials used for the house itself is over rated

From my experience with this company First, the materials are cheap and of poor quality Secondly, there are major problems inside and outside the house at all levels Please contact me to clarify the matter

We were kept updated thru each phase of the process. Our sales rep Lance and construction mgr Jarad we’re great thru the process. Anyone looking for trustworthy people to help you thru the process should use Pulte.

Marrisa (sales) was wonderful and always very helpful! Larry(superintendent) was amazing!! He made the whole experience trustworthy. He always solved problems in a timely manner and helped us feel very good about our purchase. Pulte is lucky to have both of these professionals!

Everyone was super helpful and accomodating

From a real estate agent from Pulti to design center to project manager can’t say enough good things about them always on top of it. It was an awesome experience for me and my wife.

U guys are taking too long to respond to outstanding issues. Issues needs to be fixed in a given time frame. Grateful if this matter can be looked into urgently. Some issues were taken care off but the main ones remain

There are many aspects about the purchase of our new Pulte home that are above and beyond the norm. During the sales process and closing they work to make it a good experience, well above the norm. They work to provide a good product in the home they deliver to you that is above average. Average is not outstanding, so above average is better yet still not outstanding, Perhaps outstanding should not be an expected from a production builder. One has to wonder if the cost of the home was $2,000 more could Outstanding be possible?

We had a great experience purchasing and moving into our new home. From our initial contact with the sales rep Mark, through closing with Steve and Dan, our construction sups, great experience. Mark kept us up to date on the progress and actions needed throughout the initial stages to completion. This is where Steve and Dan stepped in to walk us through the home and make any corrective action necessary. Even after the closing, the final punch list items are quickly being resolved to our satisfaction. Great job Pulte Team!

Worst service .you pushed me to close my home promising that all issues I pointed out during pre closing orientation will be addressed immediately.now it’s more than a month I closed my home but no one took care of the issues .plumbing,pests,cabinets doesn’t close ,lot of ants and musquitoes due to improper sealing ,commode paint peels off.poor quality materials used and construction quality is below average,carpet padding is not proper and nails hurt me whenever I walk on them .it’s a nightmare with pulte

Tracy and Austin are the best!!! I love the selections I was provided to choose from. I plan to stay in my home for a long time! Thank you

Overall it was a smooth process ftom approval to closing however the house seem rushed and had a few things missed that required another take after move in.

Having recently purchased two new home builds that were not Pulte, I was amazed at the stark differences between Pulte and the others. Our Pulte home quality and responsiveness to any question or detail was responded to immediately. Our job supervisor was anxious to make sure we understood the process and was always available. Our salesperson was also great!

Very disappointed with the quality of workmanship! Damaged floor tiles, kitchen cabinets and countertop, appliances did not work, fridge needs to be replaced. Paint is on the floor, carpet and windows .Several windows need to be replaced.

He was very knowledgeable regarding the whole process. He walked us through every step. Would recommend Pulte to anyone looking to buy a new home!

The initial purchase and the home quality was great. We did and still do have some exterior items that are taking far to long to resolve.

What a smooth transition for us. Estimated completion date was spot on. Workers were polite. Dustin is totally awesome. Diane so friendly and always got back to us within minutes. Dawn and Caitlin awesome as well. I would highly recommend Pulte to anyone. I love our new home.

Overall, good experience throughout. Superintendent was very knowledgeable of the home systems and walking me through the maintenance items. Where I will knockdown a couple of points is the attention to details. There are various locations where paint was smudged on finishes, or floor base wasn’t patched or touched up at corners, but nothing big as of one month in the home. I will also say, the worst of my experience were the final stages of my process with my loan processor and closing agent. They all decided to go on vacation on my closing day without notifying me of who to contact in the case of questions. Overall good acceptable experience. ... More

It took to long to close on the house

We have several issues mainly related to design and architecture ranging from unreachable switches to rain water getting into the house from exterior door. Can’t even open the back door of suv while parked in the garage. The plumbing clean outs are installed in the master closet!!!!! The namesake laundry room is designed poorly. I could go on…..

Sloppy trades, especially painters. Cabinets in kitchen and bathrooms not installed properly, huge gaps, do not close like they should, peeling, bubbling. Caulking looks like a five-year-old did it.

Very difficult to get in touch with anyone during the building process. We also had very basic requests post close that are completely unwilling to work with us on. Honestly I feel like there is a bit of common sense missing on Pultes side throughout this process very frustrating.

The sales person and my builder were great to me throughout whole process and were extremely communicative and responsive. My whole experience as a first time home buyer was great thanks to them!

Great experience great team made it easy

Several items were not completed before moving in. Several delays in finishing house. We spent thousands in rental fees while waiting for Pulte to finish our house. When my wife went to get an entrance key for the gym, the person to give those out to her told her she would need to provide a warranty deed before she would be allowed to use the facility. Why is this? Doesn’t Pulte Homes know of a thing called email. Could Pulte Closing just send an email stating who we are and which house we have bought. I am not impressed by Pulte Homes. One thing that bothered me was the contractor supervisor told me and my wife that he provided money to one of our neighbors for their rental fees while waiting for their house to be finished. We asked for this help for our cost and was turned down. Was this favoritism on Pulte’s part, I don’t know but it seemed that way. ... More