Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14420 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars in All Areas
14420 Reviews in All Areas
Customer Reviews
CopperLeaf
- Gordon J.
- Verified HomeBuyer
- April 23, 2019
- Palm City, FL
Recently moved in to our 3rd Pulte home. This one is in Palm City, FL. Excellent value for the money. High quality of workmanship. 30 day 'warranty' items are slow in getting addressed but we are making progress. Overall very happy with home and build experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Good process
- Kathy E.
- Verified HomeBuyer
- April 04, 2019
- Fort Myers, FL
The Pulte team has a very good system in place which kept the building process proceeding on schedule, and we felt well informed through the entire experience. We anticipate they will provide good response to any issues that may develop short-term.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great house plan
- Kenneth W.
- Verified HomeBuyer
- August 08, 2025
- Uniontown, OH
We actually ended up with a spec house from Pulte. Overall experience with sales, mortgage, and title company was very good. During a construction walk-through, there is at times some small issues that we would let the project manager know when it would be rectified. We’ve been moved in and forgotten about our old house. That’s how much we like our new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pleasant, professional, and responsive
- Jodie W.
- Verified HomeBuyer
- August 08, 2025
- Estero, FL
Overall, building process went smoothly as did closing. Pulte was willing to work with us to make the visits and transactions fit with our schedule with minimal delay.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte
- Ralph M.
- Verified HomeBuyer
- August 06, 2025
- SHAKOPEE, MN
Pulte Builders did a nice job in keeping us informed on the status of our new townhouse build and closing. Home is well built along with a good warranty. Finishes were middle of the line. We bought the home after it had already been completed. We would have upgraded a few things.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
This was an relatively easy process to do from 700 miles away. The house looks great.
- Joseph M.
- Verified HomeBuyer
- August 06, 2025
- Wendell, NC
My recommendation would be to focus on quality installation of door knobs, hinges, etc. and some of the fine detail in that area. I noted poor craftsmanship in those areas. All others were excellent.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
I have had a wonderful experience with Pulte !
- Nancy R.
- Verified HomeBuyer
- July 26, 2025
- Plain City, OH
I have had a wonderful experience with Pulte ! From the very beginning Claire, at the model home, was a great guide through the process. The site manager, Steve, was helpful through the building stage. The attention to detail and quality is evident throughout our home. I would recommend Pulte to anyone considering a new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Claire and Steve provided great support throughout your journey and that you're happy with the attention to detail and quality in your home! We truly appreciate your recommendation and are so glad you're enjoying your new Pulte home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Review
- Jackie P.
- Verified HomeBuyer
- July 23, 2025
- Queen Creek, AZ
Having previously owned a Pulte home for 31 years, i was excited to purchase another one. The experience from start to finish has been exceptional. I love the neighborhood, the community is amazing. It looks as nice as i expected it to.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're honored that you chose us again after 31 years and thrilled to hear your experience this time was just as exceptional! It’s wonderful to hear that your experience was exceptional and that you’re loving both your new home and the community. We wish you many happy years ahead in your new neighborhood! Congratulations and enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Team Members
- Cassandra S.
- Verified HomeBuyer
- July 23, 2025
- Stuart, FL
I am very pleased with Vincent, Antonio, and Tony. Vincent and Antonio were incredibly helpful throughout the entire purchasing/building process of my new townhome, and Tony has been helpful after closing with questions that have arisen. I would highly recommend meeting with Vincent to purchase your new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Vincent, Antonio, and Tony provided such great support throughout your homebuying journey and beyond! It's wonderful to know your experience was positive from start to finish. We truly appreciate your kind words and your recommendation. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nice home given the right opportunity.
- Chris L.
- Verified HomeBuyer
- July 23, 2025
- North Port, FL
Our sale rep. Zac was a huge help in finding this home. He stayed in contact with me for months until we finally sold our home and were able to make a move. He assisted us throughout the process. The home itself more than meets our needs and takes a while to adjust to. When we discovered some "issues", they were mostly addressed in a reasonable time. Brittany in their customer care department has been outstanding with listening and assisting us with the issues. As a senior couple in our 70's, we do find it to be a somewhat high learning curve to contact multiple Pulte, HOA and other ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're glad to hear that Zac was such a helpful and consistent support throughout your homebuying journey, and that Brittany has continued that care through the customer service experience. We understand that navigating multiple portals can be challenging, and we appreciate your patience and willingness to adjust. Your insight is valuable, and we’ll share it with our team to help improve the process for future homeowners. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Competent and easy process for start to finish in buying our new home
- Anonymous
- Verified HomeBuyer
- July 18, 2025
- Minneapolis, MN
the buying experience was great and the personnel fantastic!; the Staff competence and attention to detail through the process was excellent. The after buying and having to deal with the HOA/Pulte not so great.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your buying experience was great and that our team provided excellent support throughout the process. We’re sorry to hear that the post-purchase experience with the HOA and Pulte hasn’t met the same standard. Your comments are appreciated and will be shared with the appropriate teams to help us improve. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great home buying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Lockbourne, OH
Pulte team made my home buying experience simple.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're overjoyed to hear that you had a seamless and positive experience throughout your home-buying process! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great house overall. Happy
- Monique P.
- Verified HomeBuyer
- July 15, 2025
- Queen Creek, AZ
Great house as a new build. Always some issues to resolve with a new house. Have positive vibes they will address at the one year mark without issue.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that you are happy with the quality of your new home and enjoying it! We're confident our team will follow through and take care of those fixes. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New home
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- Osseo, MN
My family is very happy with our new home and i has been a great experience building a home with pulte.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your family is happy and enjoying your new home! Congratulations and wishing you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Love the house
- Andrea M.
- Verified HomeBuyer
- July 15, 2025
- Monroe, NC
Prior to closing , appreciated the orientation and instruction for care of the home. Closing was excellent. Very happy with the value of the home. Very warm welcome by several Pulte representatives. Builder is awesome. Follow up customer service is poor.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you felt well-prepared after the orientation, had a smooth closing, and are happy with the value and warm welcome you received. That said, we’re sorry to hear that your follow-up customer service hasn’t met expectations. If there is anything we can do to help, don't hesitate to reach out to us by emailing us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Quality home right we’re we needed one
- Mark C.
- Verified HomeBuyer
- June 24, 2025
- Libertyville, IL
We had a time crunch to make selections for the construction crews. The staff were helpful in making sure we could get in, which was a trick from 1,000 miles away. They kept us informed as the build progressed and had a video walkthrough since we were so far away. A couple electrical items were cleared up quickly after closing and we are happy with our selections.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re delighted to hear that our team was able to support you throughout the process. It’s great to know that the video walk-through and ongoing communication helped make things smoother for you, and that any post-closing concerns were addressed quickly! Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Mr
- Michael W.
- Verified HomeBuyer
- June 11, 2025
- Noblesville, IN
Good experience first time homebuyer. Bryam, Obie, Christa, and Nick did a great job.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a positive experience with us, especially as a first-time homebuyer. It’s great to know that Bryam, Obie, Christa, and Nick helped make the journey a smooth and memorable one. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Andrew and Derek were great.
- Manish M.
- Verified HomeBuyer
- June 11, 2025
- Charlotte, NC
The home building experience was great. They gave update every week. Andrew toured the house before drywall and post drywall. He paid attention to every detail/issue provided by the predry wall inspection report and inspection post house was complete.The pantry could be bigger, the towel holders are not installed by default, the sweaky noise when walking on 2nd floor. The sod were dead initially, i complained and Andrew had it replaced it in a month. The salesperson should show other designs as well and not only focus on three model houses.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your homebuilding journey was a great one, and that Andrew’s attention to detail and consistent communication made a positive impact. We appreciate your feedback on areas for improvement — including the design options, towel holder installation, and second-floor flooring. It's also great to know that your concerns about the sod were addressed promptly. Thank you again and enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Realtor and construction manager
- Millard S.
- Verified HomeBuyer
- June 11, 2025
- Calabash, NC
We love the house the process was good
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear you are loving your new home and that you enjoyed the process! Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Well done
- Bradley R.
- Verified HomeBuyer
- June 04, 2025
- Estero, FL
Well oiled machine. Everything went very smooth. I was surprised by how well organized the company home buying process is. Full Marks
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a smooth and enjoyable experience working with us! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
New home build
- Sarah R.
- Verified HomeBuyer
- June 04, 2025
- Charlotte, NC
My home buying experience with Pulte was great. Travis from the sales team was very helpful in the early stages and our project manager, Andrew, was amazing as we moved through the building process. Overall I had a great experience.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Our building manager Jerry was always very responsive and informative
- Lerissa A.
- Verified HomeBuyer
- May 20, 2025
- Richmond Hill, GA
The sales to the build was an easy process! Everyone was very friendly and helpful. We are so far happy with the build and haven’t encountered any major issues.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a smooth and enjoyable process. It's great to know that our team was friendly and helpful throughout the process! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
My new digs
- Judith D.
- Verified HomeBuyer
- April 22, 2025
- Mentor, OH
The house is perfect for my needs The layout and all the options I chose are just what I envisioned. Construction manager informative and kept me up to date and responds promptly to emails. Minor problems delt with quickly. Only complaint house was winter build. Now weather better no driveway or final grade done although new builds have these
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that your construction manager was informative and responsive throughout your process. While we regret that you experienced some minor issues, it's great to know that any of your concerns were delt promptly. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
We had a little bit of a problem at first as your project manager left and was replaced,however, Pulte was very responsive with addressing any issues that came up as we closed out the project.
- John C.
- Verified HomeBuyer
- April 16, 2025
- La Grange, KY
Pulte and Pulte mortgage were very helpful in our entire process. We can say that your people were very professional from Dawn in sales to our final project management team. No real issues or problems were encountered!
Pulte Homes responded:
Thank you for taking the time to share feedback with us. We're thrilled to hear that your experience with both our teams was smooth throughout your process! Our team strives to provide professional and helpful service, and it’s wonderful to know that we met your expectations. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - great experience
- Robert B.
- Verified HomeBuyer
- April 16, 2025
- Kyle, TX
We purchased a home in February 2025. As we were relocating from a different state we were very happy with the willingness to work with us from virtual viewings to virtual signing. Travis in sales and Josh the superintendent were amazing to work with. Josh was available for questions and fixed every concern promptly. Would definitely buy from pulte again
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had such a positive experience with Travis and Josh, especially with your process being all virtual. It's great to know that they provided you with helpful, responsive service, and addressed all your concerns! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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