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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

There were some sub-c0ntractors that did shoddy work

  • John M.
  • Verified HomeBuyer
  • May 24, 2023
  • New Albany, OH

Pay attentionas some of the contractors work was shoddy

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We are happy to purchase this house.

  • Vaishaliben K.
  • Verified HomeBuyer
  • May 24, 2023
  • Orlando, FL

The house is good with high quality.very quick and satisfying service of warranty department and good HOA staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad experience

  • Teyunett G.
  • Verified HomeBuyer
  • May 24, 2023
  • Kissimmee, FL

This is the worst business of my life. the house does not have any construction quality for the price. Poorly painted, caulking missing on all walls, exposed drywall, hunched walls, none with 90 degrees, all doors scratched and poorly painted as well as door frames. The air conditioning has been damaged 5 times, the last time I was without air conditioning for more than 24 hours and they still haven't given a solution. Driveway flooring sagging, cabinets damaged, backsplash poorly done, you would never recommend anyone buy a home from Pulte. The warranty department takes time to respond and ...

Pulte Homes responded:
Hi Teyunett, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Positive experience

  • Ce W.
  • Verified HomeBuyer
  • May 24, 2023
  • Naperville, IL

From sales to closing, we have had a positive experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lacking Crastmanship

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2023
  • Westerville, OH

Before move in, our Pulte sales rep was not able to answer many questions, and at times provided incorrect information. After move in, there have been a number of issues with the house, generally minor, that are chalked up to poor craftsmanship. Poor flooring installation, thin paint with visible drywall tape, visible gaps between drywall sheets, non functional appliances. Working with our construction manager was at times effective, and other times we would get no response at all. A pulte warranty rep called us and rambled for 10 minutes about why some issues will be ignored by her team, ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Great company

  • Dhaqane H.
  • Verified HomeBuyer
  • May 24, 2023
  • Laveen, AZ

So far so good. Can’t complain.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Travis and David!

  • Tosha P.
  • Verified HomeBuyer
  • May 24, 2023
  • Rockwall, TX

My family and I had the pleasure of working with a great team while building our home. Travis our consultant went above and beyond making sure we had everything needed to close in a timely manner and for that I really appreciate him! Big shout out to our builder David, the service, knowledge and professionalism he showed went beyond great measures. We were truly blessed to have had the honor of working with him to make sure our home was complete. I could write a book for how David was there every step of the way and even after! Truly a God send! Thank you Travis and David for making this ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales and construction manager are easy to talk and respond very quickly.

  • Kuanwen L.
  • Verified HomeBuyer
  • May 24, 2023
  • Brownsburg, IN

Overall is good, there is couple some small details that is not so good, but sales and construction manager are very easy to talk and reply very quickly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We liked Pulte construction quality and service throughout.

  • Rajesh M.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

We liked Pulte construction quality and service throughout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Janet G.
  • Verified HomeBuyer
  • May 24, 2023
  • Bradenton, FL

Great experience and love the floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoyable process.

  • Thomas C.
  • Verified HomeBuyer
  • May 24, 2023
  • ALVA, FL

Great communication and follow thru during the entire build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic quality. Really have responded well to all our concerns.

  • David K.
  • Verified HomeBuyer
  • May 24, 2023
  • Littleton, CO

Great builder to work with. Took the time to listen to our concerns. Excellent craftsmanship. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great experience!

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2023
  • McDonough, GA

Overall, I had a great experience with Pulte Homes. The process was very smooth. William and Tina provided great customer service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Imran

  • Mir A.
  • Verified HomeBuyer
  • May 24, 2023
  • Cary, NC

Absolutely Substandard appliances given, since one month issues are not being addressed. Only a blame game, fire alarm is not functioning well and beeps daily full day and night. Appliances provided are substandard and not working, Pulte executives say they can’t do anything. Children have final exams and we are living in a devastated state with Pulte homes

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mark the builder was Amazing.

  • Keona E.
  • Verified HomeBuyer
  • May 24, 2023
  • Delray Beach, FL

I recently worked with Mark the builder and I must say, he was amazing! He was so knowledgeable and always had updated information on the project. What I appreciated the most was how hands-on he was. He was always willing to communicate and provide answers to any questions that I had. Overall, I had a great experience working with him and would highly recommend him to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wouldn’t buy again

  • Joseph H.
  • Verified HomeBuyer
  • May 24, 2023
  • Albuquerque, NM

Terrible experience from start to finish. Don’t communicate, aren’t honest, and don’t really care about the customer. Bottom line focused and any cost. Would love to talk to someone about all this but they actually want to hear.

Pulte Homes responded:
Hi Joseph, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Falls Grove

  • William C.
  • Verified HomeBuyer
  • May 24, 2023
  • High Point, NC

The entire process was easy and very professional. Pulte certainly builds quality homes. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Craftsmanship, Innovative Design and a Commitment to Customer Satisfaction

  • Geoffrey B.
  • Verified HomeBuyer
  • May 24, 2023
  • Fairfax, VA

When it comes to finding the perfect home that combines quality craftsmanship, innovative design, and a commitment to customer satisfaction, Pulte Homes stands out as a true industry leader. I recently had the pleasure of purchasing a home from Pulte, and the experience has been nothing short of exceptional. From the moment I walked into the sales office, I was greeted by a team of knowledgeable and friendly professionals who guided me through every step of the home-buying process. They patiently listened to my preferences, answered all my questions, and provided valuable insights that ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a beautiful home!

  • Matt P.
  • Verified HomeBuyer
  • May 24, 2023
  • Woodstock, GA

My experience with Pulte Homes was amazing. Blaire was very helpful and responsive on the sales side, and Joe was efficient and thorough in building my townhouse. I love the finished product, and I’d recommend them to anyone looking for a smooth and transparent home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great experience!

  • William a.
  • Verified HomeBuyer
  • May 24, 2023
  • Bradenton, FL

Our PM Ted was an absolute joy to work with. He is courteous, knowledgable, respectful and the house was delivered in perfect condition. What more could you ask for? We were impressed!! Andrew handled the purchase/sale and we thoroughly enjoyed working with him. A great guy and everything was smooth and enjoyable. Both are highly recommended!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy that Pulte didn't finished all the items on the walk through list prior to closing

  • Gloria B.
  • Verified HomeBuyer
  • May 24, 2023
  • Clermont, FL

We had a great experience with our Sales person Maria. She was very responsive to all our questions. Pulte can improve on their workmanship by making sure everything was completed prior to closing. We had a lot of items on the walk through that were never completed and still waiting to be completed a month after the closing. Also clean up of sidewalks should have been done as stains from constructions are very noticeable and ruins the curb appeal of the house and the neighborhood. We had a technician come to our house and he noticed the stains on the sidewalks in front of our house right ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Community, Great Home!

  • James B.
  • Verified HomeBuyer
  • May 24, 2023
  • Fort Lauderdale, FL

Salesperson Peggy was fantastic. Great Community. Better communication, organization and professionalism that I have seen with other large builders in the past.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte makes it easy and luxurious

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2023
  • Clermont, FL

From the moment I saw the community I fell in love. But it’s the builder Daniel and my sales woman Adrienne that made the experience amazing. This is my second home from Pulte and it won’t be my last.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great floorplan with quality materials

  • Michael M.
  • Verified HomeBuyer
  • May 24, 2023
  • Algonquin, IL

The overall experience was easy and painless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our PM has been great!!

  • Victoria L.
  • Verified HomeBuyer
  • May 24, 2023
  • North Myrtle Beach, SC

John has been extremely responsive and kept us updated throughout the process. He is great to work with and made us confident in the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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