Pulte Homes Reviews

It is astonishing that after paying over $1,000,000.00 for a home, the amount of issues present at closing and their refusal to fix those issues presents itself. They consistently try to NOT FIX anything or give excuses as to the existence of those problems. They spend more time trying to explain away problems that are fairly easy to fix.

Painful from start to move-in.

I love the home and floor plan. I purchased the premier package and several items in the package weren’t offered anymore like the lighting fixtures. They’re all LED cans, very bright and no dimmers. The communication with the project managers was great. They seemed to care about the quality. Drywall screws were popping out before we even moved in, drywall seam crack, bowed drywall. Window frames are too tight for windows making it difficult to open. Can see bowed window frames. I’ve been here a month and my dishwasher wasn’t hooked up correctly and water all over the floor, entire living room flooring replaced because someone used it as a cutting board during the build process, 4 windows reset and still waiting on drywall repair, cracks and holes in bathroom tile grout and terrible caulking was redone, doors not hung correctly and rubbing, an entire ceiling register missing from a bedroom- BUT the Pulte team has been fantastic about addressing and making corrections. They have been great to deal with. I just feel like theee shouldn’t have been issues in the first place. I do love my house though. ... More

From the first day we spoke with realtor, until the day we closed was a great positive experience. Pulte management is very responsive to all concerns and worked to answering all our questions.

Pulte Mortgage was great to deal with, very professional and efficient. Everyone was so nice

quality of work is good.

I have happy with Pulte homes.

While shopping around for a home in the Vegas area we came across Pulte at Valridge the sales representative was Angela she guided us properties that were quick sales within a month and a half we were closing our deal. After seeing how the homes were built and the quality that was incorporated it was a easy decision for my wife and I to make on our purchase, location location location.The entire process was quick and easy the home selection the loan process and the preparation of the property to be moved into.

Have been in my new home about 5 weeks now and feel I made an excellent decision to buy a Pulte home in Trillium Farm. While we still have some minor issues to iron out all seems to be going quite well.

There are many high spot on wall and the ceilings where drywall was not finished for a high quality home. Trim finishing was poorly completed and caulking was used to hide some of the poor craftsmanship completed. A report was generated on 6/5/23 and I have not spoken to a Customer Care Manager as of 6/29/23. Wall and ceiling imperfection was noted on the walk through prior to closing.

Issue with landscaping, issue with the paint job, not properly inspected by the property construction manager. not even a month after closing so many issues. not sure how many issues are going to arise in the next year.

The result was really good and we are happy to trust them to build our home

The buying process was fine. However, it’s Texas and the house should have been plumbed for water softener. An unexpected expense after dealing with exceptionally hard water. Issues with flooring not resolved. Flooring rep said it’s an issue with foundation and builder said that’s incorrect.

Our whole experience from touring the models, to signing the contract, dealing with the construction manager, and all the way to closing was fantastic. Everyone we met was very professional and happy to answer our questions. Now that we are living in the house we are extremely happy with everything.

We are very happy with our overall experience with buying a Pulte Home.

Had I not been onsite there would have been so many things that would have had to be addressed at closing or under warranty because of poor workmanship and not being noticed by management onsite. Raylan did the best he could to follow though with the issues but he was trying to oversee contractors that didn’t care about their work. When Josh took over things changed. He was able to address the issues and get them corrected the first time I pointed it our not after I had to stay after him several times. In the end I am happy with my home I just know that some of the other neighbors who were not here to oversee their homes construction will have many issues that Pulte will have to deal with. ... More

Right from the sales team to the construction manager I must say that they are great. Very helpful and they keep us updated on the progress of our home. Also the warranty follow up representative is very good and on top of correcting all of our problems.

The project manager met us when we made site visits during the last three months of construction. About 2x per month. He politely and thoroughly answered all our questions. We feel like we have a very well built home.

Good quality home with professional work

Nice home and quality. special thanks for managing staff

Ryan is very good at his job, professional, knowledgeable, mild mannered and pays attention to get you to the ending satisfied. Pulte Spreads Ryan out to thin afterwards of closing and it's difficult to get him back or a common connection to continue the same process without repeat nagging on misc. punch lists items.

Mitchel was super responsive to all our concerns and questions. Great job in building our home. Very detailed in all aspects of his work

Overall I had a good experience from beginning to end. While nothing is ever perfect, the entire process from applying for a loan to actually moving into the home was fairly smooth. A few bumps here and there to include some issues with defective material that need replacement but overall Pulte did a good job in winning us over.

Poor quality in the house.

The house is built in good area. The quality of materials is not very good and it seems like company tried to save as much as possible on material used. It is hard get ahold and f somebody to fix issues. Options purchased were not installed.