Pulte Homes Reviews

We have been living in our new home since March 2023 and we love it, Tohoqua is a quite and secured community.

New home buyers should thoroughly inspect their new home before closing. Once you close, and there are issues with the home, you than have to rely on the pulte warranty department to get the needed repairs fix and it will be a process!!

I have lived here for a month, the quality of the house is very good, and the staff responded in a timely manner. It is my ideal home!

It took way too long to build the home. There are clear issues in trim work. Price was ridiculously expensive

Product not delivered as promised, material used very bad quality for high price paid, this makes me think buying an old charmed home and do updates my self

I think Pulte is like most large builders. You get a solid home that is built on the principles of mass production. A lot of your experience is going to be based on the local subcontractors and their quality of work and attention to detail. I have not had any major issues or problems with my home, but some custom build homes I have had in the past were far superior.

Pulte has a process to guide home buyers through a complex life change. It works. They deliver a quality product and help home owners transition to new experience.

Our initial overall experience has been positive. We have only been in the home a little over one month and have been happy with our home. My rating may change once we have settled in, but as of now, I would recommend Pulte.

Facing issues on many areas. First of all the build quality is very poor and finishing is not good at all. I will explain this in detail. The issues which I have stated at walk through wasn't cleared when they handed over the keys. The main front door was tight and they replaced it but I had to wait more than a week to get that fixed. Still I'm having issues with the door. Also the storage door at downstairs and the sliding door of closet got broken after first use. Light fixtures are not properly aligned in many areas. 2 stations on sprinkler system is not working. Everyday Im seeing new issues. Overall I'm not completely satisfied with the purchase and will recommend to ... More

Karla never responds to messages. Home was not completed on closing. To the day still unfinished items not taken care off. Terrible customer service and built

Great home buying experience, absolutely beautiful (and thoughtfully designed) home…countless positive experiences. Pulte folks went, and still go, out of their way to help and serve post-sale. Sounds cheesy, but I really felt them rooting for me, and like they cared about me having the best possible experience throughout the whole process, even after closing. Claudia, David, Shiela, Miriam…everyone, thank you! Am very, very, happy in my lovely Pulte home! J ~ …and for anyone wondering, yes, I am a real person/Pulte homeowner, offered nothing to write this review. Every word is sincerely meant. Pulte ppl are over-the-top-great and deserving, which is why I am taking time to stop and leave honest feedback. ... More

Our loan agent was by far the rudest person, she displayed absolutely no professionalism at all! She refused to speak with us avoiding 95 percent of emails and calls to her! Prayers to anyone who as experienced such dismissiveness, she literally treated us as if our business was not worth her time.

All issues were uncovered after closing. Below are areas of concern 1. Poor quality paint job despite paying for an upgrade 2. Cheap finishes in the home from faucets/shower heads (paid upgrade), carpet (paid upgrade), tile (paid upgrade), bathroom sinks (paid upgrade) are poor quality and cheap looking. The upgraded tile was also poor quality and the grout applied looks like sloppy and full of holes. 3. No landscaping package offered on an $800k+ home. There are multiple areas of uneven grading for the entire lawn. Grass is dying as the pressure in the sprinkler system is awful. Was informed that it is a known problem but Pulte has done nothing to address it. Nothing will be done to fix as as closing has already taken place, 4. The upgraded cabinets are also poor quality with an installer who did not paid attention to detail; caulking had to be cleaned in numerous areas; nailheads visible on cabinets, visible joint lines etc. 5. Electrical outlets/lights not working in a few areas. 6. Drywall and stucco issues throughout the home. This list just scratches the surface. The bottom line is Pulte does not deliver a high quality home with finishes comparable to its price point. Every single aspect of the home was sub contracted without any expectations of holding contractors to a high standard. This experience demonstrates Pulte has adopted a “profit at the expense of quality” attitude with home building. Pulte will nickel and dime you for every single aspect of the home but fails to deliver anything that would be considered polished and finished. If you are relying on Pulte’s previous reputation as a quality home builder, please don’t. Choose a builder who delivers on a quality home and prides itself on quality workmanship. ... More

Pulte has been a great experience to purchase from. As a first time buyer the process was simple and well explained. The quality of the home is great and energy efficient.

Pulte Home's Customer Service is very good.

Pulte builds top quality homes and we love ours!

The house is bright and pleasant. I love this house. Because each structure shows signs of thinking about customers. Don't hesitate to choose The pulte.

I am glad finally I got my new home, however it took much longer than it was promised. Quality is good but few things still to be fixed. Customer Care group is fixing certain things in the house which I have noticed after I moved in. One of the item still giving a lot of trouble, this item is conduit used for providing Internet Service for my house is damaged/clogged and I still do not Internet my after one month of my moving. Pulte Customer Care unable to fix this issue and I am dealing with Internet provider, AT&T to do whatever possible to provide Internet in my house. I do not know when it will be done. I am very unsatisfied with this issue. I hope Pulte Customer Care will provide all needed help to resolve this matter. Everything else is ok. Thanks Chandra ... More

Holly made the process of buying the home easy. We love the house and the neighborhood. Highly recommend

Our sales associate was great at communicating. Very responsive. There was some miscommunication at end with the price we thought we had negotiated and what we needed up paying- so that gave us pause

Buying from Pulte Homes was a great experience. Everything went well.

Where as we love our new home layout, we are very disappointed with the process and quality of materials. The standard finishes are embarrassingly cheap. When you walk through the models you are tempted to mimic what you see but doing so will cost you many 10’s of thousands more. The sales and construction crew made many promises they were not able to deliver and left a terrible taste in my mouth.

I have noticed while living in the townhome now, that there are paint coming off, as well as materials that is the most basic. Every material, in order to obtain improvement and better material, was extra cost for upgrades. Would be better and more affordable this day, age, and time, with the cost of living in the bay area super expensive, to provide some better material. Though email and phone call helped, I also wish that the company had closer companies that we can set up in person appointments. The build took a year which meets the standard of the contract however, was hoping that the build would finish in a 8 - 10 month. From beginning, with the time not being great, interest rates high and the market not being too great either, it did not help that the sales agent was sent to another location and that I was not able to move to a different sales agent that I can see in person. Along the process, it was difficult coordinating, communicating, and wondering what is going on with the mortgage company because they are in Denver! Finally, the title company was stationed in Roseville, however they accommodated by sending a notary to our home. There was a lot of headache, a lot of limited access, and other things. Along with that, the process felt like it was not the best. Builders kept in touch and was accommodating to assist and show us the house and building process. Customer service is an important aspect of house buying and I feel it was not the best. Easier and better method was communicating with a sales agent that was actually at the Bay37 Sales office and there was more communication and assistance at that office because we can meet in person. Pulte Homes, you get a 4/10 rating. ... More

The team was responsive to my needs.

Roof was leaking, ever since the home was built and house had mold on the walls and under the floor right after closing. Was told by roofer that this was a common issue due to framing. Pulte is still building this elevation, so buyer beware. False promises and sweet talking before signing of contract. Lot premium is a rip off, and appraisal is only for the base price. Base price includes nothing of value. I would NOT recommend this builder, nor would I be buying a Pulte home again.