Pulte Homes Reviews

Overall it was great experience. Everyone in Pulte from sales , construction manager, mortgage etc was very helpful. However I could see some minor issues in new built and customer service is also slow to respond.

Mandy is such a great overall person! She really cares about your needs and does all she can to meet your expectations. We wish all Pulte workers had the same character and personality as her. Thank you so much Mandy!!!!!!!!

Was really great. Not any bad experience. Good job, keep it up.

Very prompt in giving updates. A wonderful experience

Follow up on issues could be better. They provide a date when contractors should return to fix things but they show up at different dates / times.

Love our new home. Main issue is the 9 foot sliding door. It is very heavy and is still not adjusted correctly. Wish they could replace it with better product. For price of home it should be easier to open and close. Building manager Tom has been very responsive to our issues.

Pulte has a great reputation and builds beautiful homes. Some cosmetic items were shabby which does not seem consistent with the brand. Examples are, crooked outlets and AC vents, uneven ceilings, paint over spray, caulk and paint splatter on floors, crooked toilets. With that said the home is solid with good bones. The warranty follow-up is EXCELLENT! They stand by their product.

Pulte is a great company and want to build a great house. The only thing is they should let you make changes to customize your home. Nothing major to change just small ones are not allowed and for the price paid small customization should be allowed with no issues as apposed to spending a fortune to make the changes after build is complete

Staff we worked with were very professional and courteous. Things got corrected rather quickly.

Pulte has been very responsible about what they have built and sold. The overall price and home design and experience is great. Interior can be built with more durability and future will unfold for us.

buying a new built home can be overwhelming, Pulte makes the entire process painless!

Pulte made the home buying process easy and rewarding. We were rewarded with a beautiful home because our documents were up-to-date, and we met the requirements There were a few defects such as a roof leak, and countertop defects but Pulte responded immediately to each issue. Job well done !

The experience was great until the end. Last few items on the punch list are taking forever — drawer in master bathroom and incorrectly placed downspout in the front.

Sales agent and construction manager addressed all are concerns quickly and to our satisfaction.

From purchase to close the Pulte staff has been pretty great overall. I would say 95% of the process was relatively painless. The mortgage center was another story but we did not finance through Pulte (which is probably why). Cody the construction supervisor has been great and responsive to our questions and concerns. We appreciate the company’s willingness to make things right when quality has suffered to a degree. We are still waiting on a handful of things to get addressed so currently those matters are up in the air. We will see how that comes along here in the near future, hopefully. Overall, great job Pulte! ... More

Ryan is very good at his job, professional, knowledgeable, mild mannered and pays attention to get you to the ending satisfied. Pulte Spreads Ryan out to thin afterwards of closing and it's difficult to get him back or a common connection to continue the same process without repeat nagging on misc. punch lists items.

Good Experience overall Builder was great

I was in FL during construction but Bob was great in keeping me informed about the process, and helpful throughout.

Key to our satisfaction can be attributed to the current Construction Supervisor Jerry Little. With 25 years of home building experience and special relationships with his subcontractors Jerry delivered a home with above average build quality and two months ahead of promised delivery date. His follow-up and communication were awesome.

Unfortunately, there was a water leak issue in the laundry room of my new home, before I even moved in. I submitted a warranty service request, and within hours received a phone call from Garrett. The entire issue was handled and resolved within days. I am very pleased with the results and Customer Service from Garrett and Pulte Homes.

Salesperson Peggy was fantastic. Great Community. Better communication, organization and professionalism that I have seen with other large builders in the past.

Pulte stayed in contact throughout the homebuying process. The construction manager helped make some minor changes that made our house even better for us.

I’ve had excellent costumer service dealing with Travis and Drew. They have each addressed issues with the house and tried to find solutions. Mary Beth in sales was cheerful and informative. All in all, very good experience!

The house was completed but not fixed all some things which I have to tell them and it took me long time .

I bought because of the salesperson Michael and I was even more pleased with the effort of the customer service manager Rick. The workmanship is excellent. Some of the touch ups could’ve been better. The cleaning crew did a poor job when all was said and done.