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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Run away as fast as you can!!
- Michael V.
- Verified HomeBuyer
- April 15, 2023
- Queen Creek, AZ
I can't stress enough, do not buy from pulte!! Even if you have given them a deposit, let them keep it and run!!! You can never say I didn't warn you! All the bad reviews are 100 percent true!
Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not happy with Pulte Homes in Trillium Farms in. Winfield
- Janis L.
- Verified HomeBuyer
- April 15, 2023
- Winfield, IL
Never close on your new home until everything is completed. That includes your outside work. Sidewalks, driveways, landscaping and lawn. I was told before I closed on my new home in February that when the weather breaks they would do my sidewalk, driveway, landscaping and lawn would be completed. That is a lie! There are new houses built right now and they are getting their sidewalks and driveway done now. Here we sit with no sidewalks or driveways (just dirt and rocks). They told me and my other neighbors that are in the same boat that our outside work would not be completed for 2 MONThS! ...
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
A quality builder
- David K.
- Verified HomeBuyer
- April 14, 2023
- Bradenton, FL
From what we have experienced to date, we are pleased with the quality of construction and responsiveness to our concerns. Our sales representative, Vanessa, and construction manager, Jesse, have been especially helpful.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Happy for fast response
- Enrique A.
- Verified HomeBuyer
- April 14, 2023
- Sudbury, MA
All the issues has been repaired fast and well by Jon, we are very pleased
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
My new built
- Anonymous
- Verified HomeBuyer
- April 14, 2023
- Fort Lauderdale, FL
The builder was and their representatives were professional on all aspect of the built. The GC paid attention to the details during the time of the built, because we lived out of town during the time period.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Very poor quality build at expensive price
- Anonymous
- Verified HomeBuyer
- April 12, 2023
- Concord, NC
Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
GREAT EXPERIENCE
- Corey L.
- Verified HomeBuyer
- April 10, 2023
- Covington, GA
Very Good and GREAT EXPERIENCE with Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
very good experience
- Debasish P.
- Verified HomeBuyer
- April 10, 2023
- Aurora, IL
Maintain the timeline and delivered home at proper time as promised.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Financing Nightmare
- Melchor E.
- Verified HomeBuyer
- April 10, 2023
- Davenport, FL
I have bought 3 homes from different builders and this one has been by far the worst experience regarding finance a nightmare literally, and the closing was even worst both Pulte Mortgage and Pulte title company. They treated me like a 3rd class person even though my Credit is 800+ and my income is well above average and I did 20% downpayment. The closing incentives are a gimmick the say they give you 8k for closing costs but the charge you 10k more on any kind of junk fee. I'm so sorry because no one should deserve to be treated like that.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Should of paid for a third party home inspection.
- Gesenia A.
- Verified HomeBuyer
- April 08, 2023
- Raleigh, NC
Pulte Mortgage wonderful to work with. Sales office, nice agents over there, but workmanship, I am not happy. Even if buying new construction, my advice is always pay for a third party inspection.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Very Unhappy, Poor Quality
- Anonymous
- Verified HomeBuyer
- April 07, 2023
- Westerville, OH
Initial part of Pulte buying and building process goes smoothly, but once you get closer to closing it turns negative. They communicate like you are their priority, but all they care about is closing and getting your money. Once the closing date is set they don't charge it, even if they are behind. They do a poor quality rush job to ensure they can close. Then on the remaining items you are stuck dealing with contractors after closing which is a separate nightmare. After going through all the negative experience, you end up with a poor quality home with stains and scratches on the floor, ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
New home
- Anonymous
- Verified HomeBuyer
- April 07, 2023
- Mount Juliet, TN
Good customer service. But I found a lot of things off after moving in such as screws outside the home everywhere, chipped doors, window screens loose, tilted outlets in the wall.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte did an exceptionally good job
- Anonymous
- Verified HomeBuyer
- April 07, 2023
- ALVA, FL
From the buying experience to the closing and the time thereafter I am more than happy with Pulte. I would recommend the company to my best friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sucks
- Anonymous
- Verified HomeBuyer
- April 06, 2023
- Clermont, FL
I think I won't recommend this builder again. Quality of build is OK. Service is terrible been over 30 days didn't hear back from anyone about multiple ticket orders i put in.
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Production Builders only
- Anonymous
- Verified HomeBuyer
- April 06, 2023
- Canton, GA
If you have anything that you would like to incorporate into your new home that is not outlined in this builder's blueprint, then you will not get it. This builder is extremely restrictive and most likely will not allow you to make even simple changes. Therefore, you will live in their house and not yours.
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 5
New homeowner, first home buying experience
- Anonymous
- Verified HomeBuyer
- April 06, 2023
- Marietta, GA
Supposed to close in October, closed in February. Home looks great, I do have a rain gutter dumping out into the front of my walkway, so people walk through a big puddle. Workers were kind and considerate of my job and how limited knowledge.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Right house at the right price at the right time
- Jon K.
- Verified HomeBuyer
- April 06, 2023
- Bradenton, FL
I was very discouraged by the home market after searching for a home for two years. I got a text from my realtor about quick move ins and went straight to look. What I found was great curb appeal and great value at a great price. One look and I signed the next day. I am SO glad I did not overlook Pulte. The entire experience was totally painless and everyone was very helpful and responded quickly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing experience working with construction manager and Sales consultant.
- Kartheek M.
- Verified HomeBuyer
- April 06, 2023
- South Lyon, MI
Firstly, Lynette is a wonderful person to work with. She helped us in getting the lot we are interested in and made our process very easy from signing the contract and until we moved in. While in the construction stage I worked with Ali, our construction manager who is an another wonderful person that I met during the process. He was very patient to answer all my questions and really took care of us with everything we wanted in our new home. Overall I'm very much satisfied that I chose Pulte.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Sheriff Pulte Experience
- Sheriff A.
- Verified HomeBuyer
- April 06, 2023
- San Jose, CA
My home buying experience with pulte was extremely positive. From the process being intiated to even the support recieved from the builders Forman (Joe). It has made a stressful home buying process feel worth it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Low quality for a high price
- Sephin A.
- Verified HomeBuyer
- April 06, 2023
- Riverview, FL
The overall finish of the house is poor , each window in the house is different size , the shower bathroom tiles are not straight ,
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Smooth experience from start to finish!
- Alexandra M.
- Verified HomeBuyer
- April 06, 2023
- Palm Desert, CA
Easiest buying and financing experience ever. Great people, super prepared and always quick to respond to questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor workmanship
- Miguel G.
- Verified HomeBuyer
- April 06, 2023
- Albuquerque, NM
Honestly we had purchased a home from Centex several years ago and had no issues. We loved it and loved the whole building process. We were really excited to build again with Pulte but had major issues this time around. We ended up with a new contractor and the end who was very responsive and worked really hard to try fix things and make things right and we appreciate all his help but we are now still having trouble getting things fixed after we closed and finding more and more stuff that has issues now that we have closed. The workmanship has been the hardest part of this especially for ...
Pulte Homes responded:
Hi Miguel, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Stonehaven community. Arizona unresolved issues
- Bart W.
- Verified HomeBuyer
- April 06, 2023
- GLENDALE, AZ
My salesman Josh and construction manager were very helpful. My loan rep Justice was a poor communicator and hard to contact. After closing on property my warranty person Brock Has been slow or unable to resolve issues. Luckily I took pictures of defects the day I received my keys. Pulte in the past has been a builder I’m proud to recommend. Also Pulte was working with Shasta pool so construction would go smooth but that failed also
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
Chronic problems and issues associated with home build
- Anonymous
- Verified HomeBuyer
- April 06, 2023
- Fuquay Varina, NC
When purchasing a Pulte Home it is imperative that you have the home inspected by an independent home inspector at least 20 days prior to closing. Please do not underestimate how important this step is.
Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Follow The Process Closely and Keep Notes
- Darin P.
- Verified HomeBuyer
- April 05, 2023
- Riverview, FL
It is important to us to note that our Construction Manager was very attentive throughout this process and corrected a lot of things along the way for us. The problem lies in the workmanship of the contractors brought out to actually build the home. So many things missed or poorly put together that led to numerous revisits and revisions. Important to hire an inspector to ensure that every detail of the home that may not be obvious to the homeowner is looked over and corrected. It's disappointing that it requires so much effort to ask over and over again for things to get corrected, but if ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
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