Pulte Homes Reviews

The finishing work work was horrendously bad: crooked, unfinished trim around the floors, doors that were not level, wall paint over spray on the floor, panels with over a half inch gap in the flooring that was filled in with a brown substance, missing handles on the drawers and cabinet doors, drawers installed with the wrong glides, unpainted end pieces on the cabinet trim, blinds improperly installed and with the wrong handles, door stops installed backwards which punctured the doors etc. Response from those responsible has been very late and the corrections that have been made so far have come with silly excuses as to why those items were left in the condition they were. Over all - cabinetry and fixtures are cheap and I don't expect them to last very long. If not for the constraints of location and timing I would not have bought the house. I can tell you I will not be recommending Pulte to any one and will certainly pass along my experience to those who ask. ... More

A lot of open issues during closing, which the construction team did address afterwards.

So far a nice experience. I just felt that, in a rush to close the house sooner, there were few things not taken care. The flooring was not so clean despite requesting to be cleaned few times. First floor carpet had marks several places and for a brand new home this is unacceptable. Some wood and Paint works are not so great. The front door paint is 2/10 kind of rated work. Front door and back door locks are not great, doors need to be pulled hard to put the locks ( remember its a new house) I am happy with the location otherwise and the house is spacious for me. I just hope Pulte takes care of issues I pointed out above. ... More

We are thankful that we built our home with Pulte. From the initial meeting with our sales rep, Jack, until we closed on the home, we had a terrific experience. Everyone on the builder's team took great care of us. Our family is thrilled with our new home.

Not happy at all with the person that did our walk thru both times. He’s no longer on the job site and that’s great news. There are a ton of things he was supposed to address and didn’t. It feels so horrible to spend so much on a house and to see so many imperfections. I don’t understand how my house from 2005 doesn’t have close to the defects this home by Pulte has in 2023. It doesn’t make sense.

Pulte staff was great during all process, from the showing to title and insurance, and very good on customer service

I'd take it back if possible.

they had me wait to purchase the house for 2 weeks so they could raise the price and i paid an extra 15,000. The club still is not quite done, pickle ball is ready but it is hot and the beaches are not safe and we have no pool yet.

First of all, thank you so much for Salesperson Josh, he is really helpful and make you understand end to end process. Because of him I want to give 5 stars but after I move in couple of issues noticed. Especially electricity, it continuously trips power, and I was stayed 10 days without electricity in Master bedroom. Still issue exist but no one cares after reported issue.

My name is Kushal. Response for issues is terrible. My cabinets are coming off by itself. Sent email and called them no response. Cabinets are not included in warranty. People who worked on my cabinets did a very bad job, there are lot off issues with my cabinets.

Great experience purchasing and build up to closing, issues after closing and response to issues not good at all

My initial experience with my sales person and construction manager were exceptional. But after I closed on my home, my experience has not been what I’ve come to expect from pulte. The customer care department does not follow-up on my service request. The exterior of my home still has not been completed. It is now March and I closed mid January. I paid for exterior wiring on my home that has not been completed. The weather stripping on multiple doors has not been been repaired either. This has truly been an unfortunate experience and I’m really disappointed with the entire process. Pulte has incredible sales personnel and construction managers. Your customer care is tarnishing your reputation. ... More

I had a good experience, I am very happy with my new property.

Our experience with Pulte was great overall. They were very quick to answer questions and kept us updated throughout the entire process. We kept looking for red flag along the way, but never found any. The workmanship was good. There's a few things here and there that need to be addressed, but overall, everything came out good. We would definitely build with them again.

Communication very poor. Drywall finish workmanship very poor.

I would recommend pulte to any family member or friend.

Great community, hard working people

Pulte delivered!! Jesse was awesome. Andrew was a godsend. We were overwhelmed moving from another state and both of these Pulte employees made sure we were informed; eased our anxiety and built trust in the process. Our home is exactly what we expected. Our design elements work so well together (thanks Shane) and the quality is top notch. Andrew in sales answered EVERY question I had even if it wasn’t his “domain”. Jesse tended to every detail. We made friends in this process and we highly recommend Pulte Builders to anyone looking to customize their home building dreams!! Thank you Pulte!

First, the sales representative is very rude in responding. Even after 40 days of closiystill there are lot of non weather related items pending.

Probably a less common experience as we purchased a spec home. Home was finished about 10 days before closing. Overall happy with the house/value. We had a few issues noted before closing that were fixed but it took over 6 weeks after moving in to have the issues resolved. Issues were with contractors showing, being late, or miscommunication. Two months in we are loving the house and haven’t had any new issues. Would recommend

The buying process was smooth with no issues. Construction management was awful when it came to the framing of the home; forcing a change in construction site management. However, once the those problems were corrected the final product is beautiful.

Everything was great with the house

It was a very stresfull expierience. Many issues. Elizabeth was our savior. She was great. Everything else was a nightmare.

Pulte house is beautiful design and high quality.

Don’t use Pulte mortgage company.