Pulte Homes Reviews

Really good value for the price paid. Chris was great, proactively took care of many potential issues and addressed every concern I had with the house.

They will rush you into your decisions and promise lots of things but damaged doors, holes in walls and ceilings, broken fixtures, fading paint, the list goes on. Paying half million for a house you expect a level of quality that just isn't there. 2022 must have been a bad year for laborers.

Knowledgeable, responsible, trusted, respectable team and persons. I love the house and community.

Workmanship is not good and fixing problems after closing is very difficult

Great builder and best experience possible.

Our new home build with Pulte was a really good experience. We are very happy with our Pulte home purchase. Our project managers were very responsive, easy to work with, and cared about our satisfaction. There have been a few after-move-in issues that have also been responded to timely. We have one exception. Our appliance package doesn't all match. Our contract read Whirlpool appliances. We have a Kitchen-Aid refrigerator that doesn't match the other appliances. We brought this to Putle's attention well before closing. Our project manager and warranty manager have both submitted requests for resolutions. But we/they have not heard back in now eight weeks. Two weeks ago, I spoke with a sales team member who said they would check into this issue and be in touch. To date, we have not heard back from sales either. I have even offered to purchase the correct model refrigerator from a local big box store, transport it home, and install it with reimbursement approval. ... More

Richard and Lincoln was the greatest tag team duo ever. They were very open and honest about everything we walked through each phase step-by-step. If I had any questions weekly they were there to answer them and I just had a wonderful experience and would definitely recommend Pulte.

Probably the worst sales associates I’ve ever dealt with. They are horrible at responding after a contract is signed, did not assist with the closing process in the least, and just not good to work with. Even when referring other buyers to the community, same song and dance, both Sabrina and Gisabel drop the ball.

5 stars. very happy with the home

Purchase of the property was made relatively easy by people involved. Lack of communication was a bit frustrating during the process. Construction and materials used is subpar in certain areas. Most materials appear to be builder’s grade. Once moved in noticing many issues. Most screens on windows are bent, large dried concrete spills on basement floor, exhaust fans that are defective and need replacing, windows that don’t remain open, tiles and sinks damaged during install, scratches in windows. Not satisfied with materials and construction for price paid.

Buying a home for the first time can be a really scary and stressful experience, but we would do it all over again with Pulte. Starting with Pulte Mortgage, Shawn and Chris worked so hard to help us buy our dream home. Shawn was so encouraging in the face of hardship and her positivity made all the difference for us- we will never forget her kindness! Caison, our building manager, has been helping us handle any and all issues after moving in. He has been very receptive to our needs and we are very happy to have him in our corner! Thanks to a great team, we are now living in our dream home!

Overall we are very happy with our new Pulte home. From the start the Sales rep, Lindsey, was a joy to work with. She always provided good information and was responsive to emails and requests. Even after her part was done with, she still kept in contact and made sure things any concerns were addressed. The building process also went pretty smoothly. Not being in the construction business, it was hard to assess the timeframe on the progress. We received regular updates but that didn't tell me if we were 2 days, 2 weeks or 2 months from completion. I'd recommend including an estimated duration for the next steps in each communication to the homeowner. I understand that can change but at least give a range. Also the time to meet with the construction team on walkthroughs was pretty limited. It always had to be M-F from 8-4. That meant taking time off work in order to meet. There should be some options for weekend meetings too. The loan closing process was fairly easy. It was just far from the location of the home. There should be options to meet for closing that are closer to the new home location. After closing, there are have been a few follow ups needed with Pulte. My experience with the team is that after closing there is a lot of finger pointing at another party being responsible. The finger pointing to another party is done without anyone even coming over to look at the issue. Pulte is still on the property working on other homes. We could have saved weeks of trading emails having and service people come out who said it's not their issue, if the onsite Pulte team had made the first effort to stop by the home and look at the issue. Overall I'd say that I haven't been impressed with the Pulte Customer Care based on my experience. ... More

Edward has been absolutely outstanding. That guy really cares and it shows. Hope he is promoted. Grading on the house was done incorrectly and I am working with warranty department To correct. Water drains toward house in numerous spots. Garage doors need to be replaced with wood doors like all the others in neighborhood. Membership to club was honored. Thank you.

The Villa is very nice. and generally happy with it. However, attention to detail for a $500K+ Home is very lacking. Found many areas of poor workmanship: Cable wire boxes not connected to the wall, light switches not level, missed paint spots, paint spatters on tile floors, sink stoppers hard to operate, m is wired electrical outlet, door hinges with paint and glue on them, door frame casing not properly aligned and many more items. Pulte was responsive to our issues but they should not have happened in the first place. Check everything you can prior to or during pre-close walk through. Do not let them rush through and take as much time as you need. Make a check list for follow up. ... More

We have been living in our new home since March 2023 and we love it, Tohoqua is a quite and secured community.

New home buyers should thoroughly inspect their new home before closing. Once you close, and there are issues with the home, you than have to rely on the pulte warranty department to get the needed repairs fix and it will be a process!!

I have lived here for a month, the quality of the house is very good, and the staff responded in a timely manner. It is my ideal home!

It took way too long to build the home. There are clear issues in trim work. Price was ridiculously expensive

Product not delivered as promised, material used very bad quality for high price paid, this makes me think buying an old charmed home and do updates my self

I think Pulte is like most large builders. You get a solid home that is built on the principles of mass production. A lot of your experience is going to be based on the local subcontractors and their quality of work and attention to detail. I have not had any major issues or problems with my home, but some custom build homes I have had in the past were far superior.

Pulte has a process to guide home buyers through a complex life change. It works. They deliver a quality product and help home owners transition to new experience.

Our initial overall experience has been positive. We have only been in the home a little over one month and have been happy with our home. My rating may change once we have settled in, but as of now, I would recommend Pulte.

Facing issues on many areas. First of all the build quality is very poor and finishing is not good at all. I will explain this in detail. The issues which I have stated at walk through wasn't cleared when they handed over the keys. The main front door was tight and they replaced it but I had to wait more than a week to get that fixed. Still I'm having issues with the door. Also the storage door at downstairs and the sliding door of closet got broken after first use. Light fixtures are not properly aligned in many areas. 2 stations on sprinkler system is not working. Everyday Im seeing new issues. Overall I'm not completely satisfied with the purchase and will recommend to ... More

Karla never responds to messages. Home was not completed on closing. To the day still unfinished items not taken care off. Terrible customer service and built

Great home buying experience, absolutely beautiful (and thoughtfully designed) home…countless positive experiences. Pulte folks went, and still go, out of their way to help and serve post-sale. Sounds cheesy, but I really felt them rooting for me, and like they cared about me having the best possible experience throughout the whole process, even after closing. Claudia, David, Shiela, Miriam…everyone, thank you! Am very, very, happy in my lovely Pulte home! J ~ …and for anyone wondering, yes, I am a real person/Pulte homeowner, offered nothing to write this review. Every word is sincerely meant. Pulte ppl are over-the-top-great and deserving, which is why I am taking time to stop and leave honest feedback. ... More