Pulte Homes Reviews

Great value for the price. I heard a lot of horror stories about spec home builders, even in my own subdivision, but Pulte has been great to me. Any issues I've had were addressed to my satisfaction so far. The team seems to be genuinely concerned about the customers satisfaction and has been completely transparent.

Pulte Home is a Company Responsible y con excellent compromise for its customers

We looked in the Spring Hill/Thompson Station area and fell in love with the Brixworth community. The Vanderbilt plan worked best for us and the process was organized and efficient. Happy to answer any questions.

Everything was ready when I sat down and It took about 10 minutes

Purchase a new Pulte home! The fit and finish of the home are great; love the very functional floorplan. A well-built home for a fair price.

Pulte has been such an amazing company to work with. They were awesome from day one helping us find the perfect house. When we were having a little bit of difficulty with closing they did everything they could to help us. Erika and Dan from pulte mortgage were seriously life savers. As for the build itselfe our contractor Matt has been amazing. The house is wonderful, but any issues that have arisen hes made sure to get taken care of right away. So very happy we went with Pulte

Good value and craftsmanship!

I am very impressed with my home and Pulte overall! Thanks so much for taking very good care of me and my family

We were in constant contact with the building manager and he let us know what was going on at all times and let us visit the building site whenever we needed to. There are a few things that is a little faulty, some electrical ad cosmetics but overall workmanship is very good.

everything went very well Deliver a neat, clean house with very beautiful community quality materials

The process went very smooth. We enjoyed seeing progress every day. We have been in the home for two months and absolutely love our new home. Our only concern is the tile floors we selected. They have a film that we cannot get off and also a lot of the tiles are chipped. It looks like they were purchased at a discount. We have not had our 30 day walk through to let Pulte know but we do know Pulte will take care of it for us. We did look at another builder in the area. The house was nice. Then we found the Pulte home, we knew this is exactly what we wanted. We could tell the quality was spot on. During the build, one thing that really impressed us was Pulte is self-insured. To us, this meant they were not going to cut corners because it would cost them more in the end. Every time our field supervisor did a walk through with us, he pointed out what Pulte did above and beyond the requirements. Great house, great location and we are VERY happy. ... More

The sales manager/assistant and the Pulte's home inspector were great in everything.

Our building supervisor was awesome. Very attractive to any questions or concerns. The sales team was great. Wish we would have upgraded cabinets to wood as the laminate is not the greatest. Overall has been a really good experience.

Everyone on the team from sales to construction to customer care to closing did a wonderful job. Great experience!

It is the people that make the difference, specifically, Kelly H., Steven C., and Ryan B.

Nice structure, good builder, fair price, spacious building, nice neighborhood

A faster responsiveness to issues and repairs in general

Good team work

We lived in St. Pete and could only visit to look and purchase twice. Then one in early construction. We were given feedback often and when we arrived to move house was nearly perfect. We appreciate your warantee team as they have done great work.

Overall pretty impressed with the quality of the home. Warranty response has been quick for any small issues. Would recommend!

The process has been a great experience. Jake was awesome!

Love the house. Construction manager/supervisor was fantastic. He listened, and really worked hard for us to support the customer service promises we were given at the outset. The sales office on the other hand, was much more prickly to deal with. We heard "No" quite a lot in answer to our needs from the condescending and dismissive sales rep, only to find later that the simple things we'd requested were possible, available, do-able, etc. In short, if you can get past the initial salesperson experience, the rest of the team was really good, and the home turned out beautifully.

I called about some issues I still have and the response was super slow .They told me me that I have to make mi first monthly mortgage payment payment to even go and try to fix mi issues on a NEW BUILD HOME so I did paid mi first mortgage payment and still the issue is not solved that is DECEMBER 2025 I moved to the NEW HOME so a month and 15 days pass UNTILL first mortgage payment 02/02/2026 So they send a guy ( ZEB )to look at mi issues on on mi bathroom I suggested a quick fix did not work I call him several times UNTILL I got a hold of him and I just said they will call you to set up an appointment with the PLUMBER that was over a week ago so I call several times until I got a hold of a lady at the emergency number and after a couple of minutes they gave me a date for the fixing with the plumber that yesterday and the appointment is UNTILL THURSDAY 8-12 noon I CAN ONLY SAY THE SERVICE IS VERY SLOW THE COMMUNICATION IS NOT BEING DONE OR NOT CARING ABOUT THE ISSUES IF NEW HOME OWNERS. I WORK IN CUSTOMER SERVICE AND BELIEVE ME THERE SERVICE IS VERY POOR NEEDS MAJOR IMPROVEMENT NOT TO SAY THE LEAST AND I BEING POLITE AS POSSIBLE HOPE THIS STOP FROM HAPPENING TO NEW HOME OWNERS FROM NOW ON. ... More

It was difficult applying stars because where there were issues a 1 would apply. Firstly our major complaint is we are very upset about the symbiotic relationship between your subcontractors Uxari (security and sound system) and Coast to Coast Pool (pump) with the internet provider Blue Stream’s system. We moved in November 13th and are still experiencing major issues with the technology provided by both vendors. We spent $30K for our Uxari system and $69K for our pool with IQPump. 1/7th of the cost our $708K home has failed. My husband and I have spoke with and met with all three stakeholders several times and what we really need is the expert that set up the Pulte contracts with these subcontractors to facilitate a legitimate smart home without our intense intervention. Our next issue is with painting. Pulte fired the painters that worked on our home and it has been a bit labor intensive getting a redo and compensation for a known issue. And the last major issue is we had 2 broken and poorly installed toilets one was replaced and one we are still dealing with. ... More

Sales Rep Megan, Design Center Rep Maureen, CM Daniel and Customer Rep Kayla were all great to work with. CM Daniel, in particular, listened to my concerns and worked to address them. Getting things done quickly, however, was less satisfactory, which was frustrating when I was eager to get settled and enjoy my new home. My main criticism is the quality of the finishing on the woodworking. Hopefully this will be addressed at the quality review in about 9 months.