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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15969 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15969 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Outstanding experience from A to Z, we are very happy with our home

  • Jose R.
  • Verified HomeBuyer
  • May 03, 2023
  • Orlando, FL

Outstanding experience from A to Z, we are very happy with our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with Pulte

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Las Vegas, NV

We've had a very good experience with Pulte, our sales rep Laurel, design options rep Pattie, construction supervisors Steve and Mike were all great and very responsive and accommodating. The quality of construction meets expectations and follow up warranty work is easy to schedule. Overall the experience has been great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the House - Wish for More Upgrades

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Murfreesboro, TN

The house & the floorplan are great, no major issues after two months. We spent extra money after we moved in to do some things like put LVP in the master (instead of the provided carpet), replace the front door with one that has a window, and run ethernet into the second bedroom. These would have been easy things the builder could have charged us for - and we would have gladly paid for, but there were very limited customization options. Surprising for a $500k house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Super responsiveness!

  • Arkady Z.
  • Verified HomeBuyer
  • May 03, 2023
  • Brighton, MI

Overall, it was a very pleasant and stress free experience. Excellent attention to schedule. Our questions and inquiries had been addressed sometimes within minutes. I wish we had an option of insulating interior walls...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Team at Pulte

  • Daryl D.
  • Verified HomeBuyer
  • May 03, 2023
  • Winchester, CA

The whole team at Pulte was great. From the sales office all the way through construction, the loan process and closing. This is my second Pulte home and I would recommend them to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience but wall sound proofing should be improved.

  • Alexander I.
  • Verified HomeBuyer
  • May 03, 2023
  • Somerville, NJ

Great team to sell and build homes. Pleasant, smooth, and fast experience. However, the walls do not provide adequate soundproofing (I can see neighbors' voices from my bedroom, bathroom, entrance by the kitchen. Also, there were 1/2 inch gaps between the dry walls and cement slab in the garage (so, bugs could get under the dry wall towards the wooden structures). I had to calk it and cover with molding. Otherwise, I am happy with my home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

ALITSA

  • Tahira A.
  • Verified HomeBuyer
  • May 03, 2023
  • Las Vegas, NV

Overall we had a very good experience. The staff was very helpful, courteous and friendly. Enjoyed working with you guys. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales person was very professional

  • Shawn W.
  • Verified HomeBuyer
  • May 03, 2023
  • Menifee, CA

Moving across the country was a challenge all bye itself but pulte and those working diligently to make sure my family had the right home did an amazing job

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

It’s all good.

  • Raghuveer R.
  • Verified HomeBuyer
  • May 03, 2023
  • Liberty Hill, TX

It was a great experience buying with Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Expectations not met

  • Stephen S.
  • Verified HomeBuyer
  • May 03, 2023
  • Powell, OH

The expectations of certain finishes were not met.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Quality of workmanship & materials

  • Howard T.
  • Verified HomeBuyer
  • May 03, 2023
  • Perris, CA

Had a few issues that were solved immediately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Dustin has been great and very responsive

  • Kimberly R.
  • Verified HomeBuyer
  • May 03, 2023
  • Aurora, OH

Great experience- closed quickly and on time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We still have many punch list items to deal with. After closing and converting utilities to our name the electricity was cut off for unpaid electric usage prior to closing for $420.

  • Sean M.
  • Verified HomeBuyer
  • May 03, 2023
  • Naples, FL

Our salesman and construction manager were great. The final fit and finish was not great. Still have many things that need to be made right, including the electric bill from prior to closing.

Pulte Homes responded:
Hi Sean, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

The warranty work.

  • Philip C.
  • Verified HomeBuyer
  • May 03, 2023
  • Santa Fe, NM

The interior paint job was very sloppy. It looked like they didn’t prepare with tape and drop cloths. Many paint spots on the carpet.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Headaches Galore! RUN!!!!!!!

  • Gary M.
  • Verified HomeBuyer
  • May 03, 2023
  • San Antonio, TX

From the start of our home buying experience, we had nothing but problems with Pulte! We were told initially that it would take 8-10 months to build our new house and needed up taking almost 13. At one point, our house sat as a wooden frame for almost 5 months without being touched while other houses around us went up. Our homesite was left unattended to the point where people started stealing our build materials so new stuff had to be ordered and that took even longer! At one point we had 4-5 inches of water standing in the second floor of the house because they refused to put the roof ...

Pulte Homes responded:
Hi Gary, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Building great! Communication not so good

  • Kevin M.
  • Verified HomeBuyer
  • May 03, 2023
  • Estero, FL

Quality of work was very solid. Communication, not so much. We had 3 different construction managers. The last one was excellent, but prior to that, unless we asked what was going on, we got very little communication.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

New home

  • Neeta P.
  • Verified HomeBuyer
  • May 03, 2023
  • Laveen, AZ

Overall good Mortgage rates higher than market rate

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Horrible loan department!

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • West Palm Beach, FL

Loan department is horrible! Had to go with my own lender because pulte never responded! Almost lost all of my deposit thank god i didnt, and they didnt want to give me closing incentives because i didnt use their lender! How if they never reponded at all.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Do not trust sales agent, front door has not locked since morning in.

  • Gary B.
  • Verified HomeBuyer
  • May 03, 2023
  • NAPLES, FL

Sales agent says one thing to one person and something else to another. Working with the mortgage company was one of the worst experiences of our lives. Title and insurance companies were easy to deal with. Project managers must be over worked because nothing seems to get done in a timely manner- we moved in over a month ago and our door doesn’t lock- still waiting for someone to come and fix it- have to go back to our home in the north soon so will probably have to fix it ourselves. Also light switch cutouts are carelessly done leaving gaps around plates-don’t expect them to fix this. Any ...

Pulte Homes responded:
Hi Gary, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Great home build and purchase experience

  • Jennifer M.
  • Verified HomeBuyer
  • May 03, 2023
  • Johns Island, SC

Everyone we have dealt with at Pulte Homes has been ultra professional and helpful. Alexandra, Jonah, and Anne-Mischoe make a great team!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mostly Pleased But Some Issues

  • John C.
  • Verified HomeBuyer
  • May 03, 2023
  • Westerville, OH

From what I was able to observe during construction, I would say that the home seems solidly built. However, the finish work leaves something to be desired. This could be due to the skill level and level of pride-of-workmanship of the subs used at our particular location. Some fixtures and materials could have been of a better quality. Also, there has been some damage to siding and concrete by subcontractors doing their work. Due to seasonal/weather conditions, we are not finished with yard and landscaping, so we will have to wait and see how that turns out going forward. Our Pulte ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Evan

  • Jerry L.
  • Verified HomeBuyer
  • May 03, 2023
  • NEW BRAUNFELS, TX

Very comperhensive overview of the building process from Nancy, the sales representative to Evan, the buiilding superintendent. Both individuals kept us informed during the entire process. Both Nancy and Evan are very knowledgeable of the home buying and building process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication was a good overall experience

  • Christine B.
  • Verified HomeBuyer
  • May 03, 2023
  • Waconia, MN

The builder communicated well with emails updating me throughout the process. They continue too also with a few escrow items that are needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Albuquerque, NM

Beautiful modern home in the most peaceful area! Pulte builds are customized to your taste, but you really can't make a wrong decision as every color scheme and design are flawless!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience and the builder manager Jason awesome and very knowlegeable.

  • Maria M.
  • Verified HomeBuyer
  • May 03, 2023
  • Davenport, FL

I recommend Pulte homes 100 percent. They are great and the staff are incredible. I am so happy moving into my new home and the sub-division. I love my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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