Pulte Homes Reviews

My home floors was in horrible condition still is as of today , they lied to me said they would take care the problem , they did nothing about it !!! Problem still exists as of today , now it’s time to have my furniture to be delivered my flooring still a horrible messed!!!!!

Home is average quality. Not responsive on minor changes. Landscaping put in winter prior to major winter storm.

The house and neighborhood is nice. I’m currently struggling with the hvac. This is a 3 story home. If you want to cool the 3rd floor the 1st and 2nd are COLD. The temperature difference is over 10 degrees. All solutions online talk about the need for a damper system, which you didn’t install. This is very disappointing

My experience was great from start to finish the team I worked with was beyond amazing most importantly I love my Pulte home.

My home buying experience was good I was able to do everything with Pulte from the mortgage to include even the insurance a one stop shop.

The lack of attention to detail during the construction process and the final product showed that Pulte’s commitment to providing an average product… Major kitchen construction issues that we caught requiring half of the kitchen to be replaced…substantial paint splatter on tile and grout…and more… The loan process took way too long for a $47k loan.., Final inspection items weren’t completely resolved… Plumbing installation was shoddy… Electrical switch not installed in the correct place.,, Shower glass door was installed crooked… Bathroom cabinet kick plate wasn’t installed properly.., Poor grouting in the second bathroom… Stucco stained…not sufficiently resolved… Electrical kitchen outlet not properly placed…impacting soft close drawer… The front courtyard drip system wasn’t connected to power…so no plants or trees were watered for a month… Warranty continues to assist in resolving most issues…but these items should have been addressed before the first final inspection… We love our home but the overall process has been less than exemplary… ... More

Home quality food. Poorly installed appliances. HVAC running over 160 kwh daily before myself even moving in. Empty unit with AC temp set to 80 degrees leading to electric bill over $800!! Warranty customer service takes days to reply and weeks to do anything. Losing money daily as a result of poor installation and worse customer service warranty response

We’ve only been living in our new home for less than 2 months, but so far we absolutely love it. One thing we really appreciated about Pulte Homes is that the actual home delivered truly matched the quality and standard of the model home we fell in love with during the buying process. Thankfully, we haven’t had to call for any issues yet, which already says a lot about the quality of the home. But based on our experience during the purchasing, construction, and turnover process, we feel confident that the team would provide the same exceptional support if we ever needed assistance in the future. Buying a home can definitely be stressful at times, but overall we’re very happy with our experience and grateful to finally be settled into our new home in Perris. Thank you to the entire team who helped make this milestone possible for our family ... More

It was a great experience overall. Almost all the workers were very responsive including the Building manager, sales agent etc. Only had some issues with the interior designers. There should be more flexibility while choosing the options. Hope that customer service will continue to help if new issues pop up.

We truly love the Pulte model, and some of our friends also own Pulte homes as well. However, the quality of workmanship in our home feels somewhat different from what we have seen in other Pulte homes. We feel the build quality could have been better, with more attention to detail and a more perfection-focused finish throughout the home.

I had purchased several new house before but the care, craftsmanship, and response from Pulte are the best. Everyone at Pulte are trying to earn my trust and to make my experience with moving in the new house as smooth as possible. I strongly recommend Pulte to anyone who is looking to buy a luxury house with great quality.

Our experience building with Pulte was incredibly frustrating from start to finish. If you are looking for a modern home or a collaborative builder, look elsewhere. No Flexibility or Customization: You are completely pigeonholed into outdated finishes and design packages. There is virtually zero room to customize, meaning you pay new-construction prices for a home that feels dated before you even move in. Subpar Craftsmanship: The overall quality of work is severely lacking. We quickly realized that if we weren’t on-site constantly checking on the house, basic things were skipped or done poorly. You essentially have to act as your own superintendent to ensure the bare minimum standards are met. Unresolved Issues After Closing: Despite our constant oversight, we still closed with a list of outstanding issues. Once Pulte has your money, their attitude changes completely. Abysmal Customer Care: Trying to get in touch with anyone post-close is incredibly difficult. When you finally do get a response, their process for addressing warranty or repair issues is painfully slow. To make matters worse, when they do send someone out to fix a problem, they do the job halfway, leaving you to deal with the fallout. We expected a much higher level of professionalism and build quality for the price. Pulte builds fast, but they do not build well, and their post-closing customer service is non-existent. Save yourself the headache and find a builder who values quality and customer relationships. ... More

The overall experience was good, but the closing process was disappointing and lacked transparency. Pulte Mortgage repeatedly delayed the process with last-minute document requests, and typos in the name on escrow documents caused additional hold-ups. Passing the cost of these delays and corrections on to the buyer is not a fair practice. Build quality was also inconsistent — we've already had to replace glass panes twice.

Good response to problems. Good warranty program.

Excited about the new home with Great location. Team was very helpful throughout the process.

Maria and our Building manager Tylor made all the difference!!!

Patrick was great on the sales side and Shane was extremely helpful and knowledgeable on the construction, workmanship and materials side.

Home and materials good quality

Our home is gorgeous!!! We love it! There have been a few issues that need attention. Our smoke detectors have gone off numerous times, including this evening, for more than an hour for no reason. This needs to be addressed. When we have called Pulte Warrenty for issues with thegarbage disposal and the smoke alarms, help was set quickly. Everyone we have dealt with have been very professional and pleasant. One issue that needs to be addressed is the list of utilities of who we should call for service, it wasn't clear that FPL was electric only. We didn't know that gas came from another company. Please make a note that gas must be called working 72 hours also! However, the experience was pretty easy and Joselyn and Andi were great to deal with and airways responded in a timely manner. We're very happy here ahead look forward to many years of enjoyment! ... More

The whole experience with Pulte was fantastic. Their mortgage company was great to insurance also. Highly recommend!

Been making claims since I moved in a lot of the venders are wonderful dealing with. The Pulte staff is great but I think alot of this stuff should of been fixed before we moved in and but we’re making it and Pulte is doing there best

Home is an adequate entry level home... Most appliances and fixtures are lower quality, but functional....lot sizes are a bit small for the money...had a few things break right out the gate...garage door fell off its rails, had to be repaired...fire alarms gng off for no reason, had to be replaced, spectrum utility svc box crushed during home construction...wires exposed...Pulte rep stated that's not their property...which is fine, but install properly during construction and the customer isnt left hanging, I repaired it myself...frustrating...I scaled down to a smaller home on purpose as a senior citizen, small home makes sense...but attention to detail and quality not the highest priority...as a mil retiree I've bought a few homes...so compared to previous purchases...the build of this home is a 6 out of 10...adequate for the cost...just didn't expect a Lennar Home issues...good community amenities, nice sales and construction reps though...not unhappy with the home, but just a bit more entry level than expected. ... More

It is a great experience. I would recommend my family and friends for sure

The overall home buying process itself was great. It was transparent and exciting as this was for our forever home. I’m just not pleased with the service order I had to put in. It’s been about 2-3 weeks, and I was in contact with someone named Josh, and I let him know the repairs still needed to be made. I have yet to hear back. This does not instill a great deal of trust in regards to home warranty issues.

I appreciate the whole Pulte team, Dylan and Donato were very kind and helpful throughout. Very thankful for my family’s first home in this great community Verdana.