Pulte Homes Reviews

Good customer service. But I found a lot of things off after moving in such as screws outside the home everywhere, chipped doors, window screens loose, tilted outlets in the wall.

From the buying experience to the closing and the time thereafter I am more than happy with Pulte. I would recommend the company to my best friends.

I think I won't recommend this builder again. Quality of build is OK. Service is terrible been over 30 days didn't hear back from anyone about multiple ticket orders i put in.

If you have anything that you would like to incorporate into your new home that is not outlined in this builder's blueprint, then you will not get it. This builder is extremely restrictive and most likely will not allow you to make even simple changes. Therefore, you will live in their house and not yours.

Supposed to close in October, closed in February. Home looks great, I do have a rain gutter dumping out into the front of my walkway, so people walk through a big puddle. Workers were kind and considerate of my job and how limited knowledge.

I was very discouraged by the home market after searching for a home for two years. I got a text from my realtor about quick move ins and went straight to look. What I found was great curb appeal and great value at a great price. One look and I signed the next day. I am SO glad I did not overlook Pulte. The entire experience was totally painless and everyone was very helpful and responded quickly.

Firstly, Lynette is a wonderful person to work with. She helped us in getting the lot we are interested in and made our process very easy from signing the contract and until we moved in. While in the construction stage I worked with Ali, our construction manager who is an another wonderful person that I met during the process. He was very patient to answer all my questions and really took care of us with everything we wanted in our new home. Overall I'm very much satisfied that I chose Pulte.

My home buying experience with pulte was extremely positive. From the process being intiated to even the support recieved from the builders Forman (Joe). It has made a stressful home buying process feel worth it

The overall finish of the house is poor , each window in the house is different size , the shower bathroom tiles are not straight ,

Easiest buying and financing experience ever. Great people, super prepared and always quick to respond to questions.

Honestly we had purchased a home from Centex several years ago and had no issues. We loved it and loved the whole building process. We were really excited to build again with Pulte but had major issues this time around. We ended up with a new contractor and the end who was very responsive and worked really hard to try fix things and make things right and we appreciate all his help but we are now still having trouble getting things fixed after we closed and finding more and more stuff that has issues now that we have closed. The workmanship has been the hardest part of this especially for the cost of the house. There is minimal contact between us and the people who arrange getting items fixed or replaced. Often people will randomly show up to fix things and we had no idea they were coming or we will be at work and not have arranged for anyone to be home. Communication after closing has been difficult. The workmanship feels poor. ... More

My salesman Josh and construction manager were very helpful. My loan rep Justice was a poor communicator and hard to contact. After closing on property my warranty person Brock Has been slow or unable to resolve issues. Luckily I took pictures of defects the day I received my keys. Pulte in the past has been a builder I’m proud to recommend. Also Pulte was working with Shasta pool so construction would go smooth but that failed also

When purchasing a Pulte Home it is imperative that you have the home inspected by an independent home inspector at least 20 days prior to closing. Please do not underestimate how important this step is.

It is important to us to note that our Construction Manager was very attentive throughout this process and corrected a lot of things along the way for us. The problem lies in the workmanship of the contractors brought out to actually build the home. So many things missed or poorly put together that led to numerous revisits and revisions. Important to hire an inspector to ensure that every detail of the home that may not be obvious to the homeowner is looked over and corrected. It's disappointing that it requires so much effort to ask over and over again for things to get corrected, but if this is a home you plan to live in for a long time, you want to do everything you can to ensure it is correct. ... More

THE CONCRETE IS CRACKING IN THE GARAGE AND BACK PORCH ??????

Bad communication and had to argue to get what we paid for. We got a new project manager in January which made things a lot better.

First time buying a new construction home. Built by Pulte. Process was all good except for the choices available at the design center. Fine details needs to be improved. Enough misalignment to makes you think about the qualiti control. If visible imperfections are noticed what about the those items not visible after dry walls.and paints have covered them?

This is the second house we purchased from pulte. I liked the layout of this model, additional half bath will be better.

We have had a good experience with pulte so far. Extremely responsive to everything and also very responsive to warranty stuff after closing. Although there wasn’t much wrong at all with the home. Just very minor things. So far very happy with our decision. Thank you pulte homes!

I've never seen so many corners being cut to save a few bucks and increase corporate profits. e.g. Commode door is an option. Build quality is the worst I have ever seen. Cracks, nail holes, unfinished surfaces are just a few examples. Main I sues are huge gaps in windows outside. Who does this? I've dealt with Lennar as well, and I was amazed how bad Pulte quality is.

Overall it was good experience to buy a house from Pulte Homes. Definitely lot of things can be done to improve buyer experience while buying a new house.

I would like to tell you guys how appreciative I am of your Field Manager Ron Taylor. I know it said no last names but this is positive, Ron has gone above and beyond with repairing and helping us learn certain aspects of the technology that comes with the house. Without Ron I think my relationship with Pulte would have soured really fast. I would also like to mention to Craig, without him we would not have our dream house.

Agradesco a Pulte Homes, por haber hecho cumplir los sueños de tener una casa nueva, su correcto proceder es muy apreciado por mi y mi familia . Nosotros somos de Ecuador y fue una grata experiencia.

Lack of response to poor workmanship!

Extremely frustrated with the speed at which I am getting the support on variety of issues raised. Customer Support executive is extremely slow / or not responding providing status on issues raised