Pulte Homes Reviews

Todo excelente recomendado al 1000%

Good service and design but the quality of workmanship is not very satisfying. Many times I want to repaint. Not sure about the materials but it has strong smells after one month

Awesome from start to finish, sales staff, to build manager, all played a part, were responsive and helpful, knew the process. Happy buyers here!

Pulte has bitten off more they can chew. Sales associates rush you through bid process and choosing finishes. Builders are under pressure to finish in a certain time frame, hired workers who do not care about workmanship, and rushed to complete builds in the last days. It shows. Our brand new home already has a running list of work orders to get our home into the shape we would have initially expected. There has been virtually no response to our submitted work orders and we are having to reach back out , because understaffed. I hope we can get our issues resolved in a timely manner so we can enjoy our home and stop worrying about what needs to be fixed. ... More

Really a great and professional service . I highly recommended the same.

I was super excited when I first saw the house 12 months ago. But once I was in contract, the employees I worked with at the design center were curt, Zach with the financial department out of Colorado is why I didn’t do with Pulte, he was so rude, and after I closed, Pulte fired my point of contact and nearly 5 weeks later I get a response about setting up appointments to work on my punch list. Meanwhile, I have a hole in my ceiling, my banister isn’t secure, my fireplace doesn’t work, and the lights and cabinets aren’t installed according to the design packet, sloppy work all around the house. My walls are covered in blue tape. I want to love this house but this process has been awful. The only thing Pulte has been good at is asking me to rate them so here’s my honest opinion. 0 out of 10 stars. ... More

We have a leak in our ceiling (now with two holes in it), flooring damaged, garage door seal / weather strip damage, interior doors not shutting properly and one whole side of our garage is not powered. Not what you expect when moving into a model when the Pulte sales team worked here every day and had to notice / see all this.

Although the home was delivered a month late, the construction team was responsive and kept us informed of progress and issues.

Only thing annoying is the constant amount of surveys after! Make it 1 and done!

I purchased the home through online search. Though some aspects of the buying is satisfactory I still felt that Pulte has not lived up to expectations in this community.

I would like thank T.V. for her excellent customer service! I had planned to purchase a different home. After viewing my current home, spending time with her touring the home and enjoying her warm personality, I was sold. My experience with Pulte could not have been any better. John took his time to cover every single thing in my home. Cori made me feel like we had known each other for years! I recommend Pulte Homes to everyone! The team I worked with were the best I have ever worked with when purchasing a home! You will not be disappointed! I thank them for their kindness!

Overall the build quality is just ok. For the price point of this property, the expectation was much higher on fit and finish. We do have a warranty claim in to fix all issues but disappointed with how the home was delivered to us. Also the parking is and will continue to be a real problem.

I am shocked at the lack of quality in the workmanship of my new home. I have a long list of items that I should not have to contact the builder to fix. It's a matter of thoroughness, which Pulte does not follow at all.

We had many complaints after closing including gaps in the main door frame, internal doors not fitted properly, kitchen cabinets badly aligned with damages etc. In addition, quite a few of the order modifications were not done which had to be pointed out and followed up for closure. Fortunately the local team (Molly and Nathan) was helpful in getting these done.

Given today’s current market and high interest rates, homes are more expensive than what one might unit expect; that should make the quality and care better alone! Unfortunately, the product we received at the end was flawed. Our home had minor issues that we hoped would be resolved in a timely manner and through miscommunication and error, we still sit with those issues unresolved (paint, drywall, doors…). We did not get the experience we wanted. Construction crew had also urinated in our tubs during our home’s finalization! I hoped We would be treated with value, not just another “dollar symbol”. ... More

Everything fell at the right time. Glad to have found this home

Have had issues since we moved in and have been waiting for our broken toilets to be fixed for 2 months (all 5 of them) with the bare minimum being done and no resolution

All around we’ve had a great experience with Pulte. There’s been a few hiccups along the way, but there has been a lot of transparency and communication to get things back on track. Our timeline was excellent and we’re very impressed with the quality of our home.

Andrew (sales) and Robbie ( building) were excellent folks to work with. Looking forward to working with them again

We purchased our home very close to the peak of the market during major labor shortages and supply chain issues. So there were many unforeseen delays. Despite that, I still have a very positive experience with our Pulte home purchase. Our Construction Manager Zach kept us updated every week, and did everything he could to get us into our home as soon as possible. And where I was very impressed is his post sale support. It’s easy to miss little things during your walk through, and the home does settle causing things to shift. But Zach has been amazing with helping us resolve issues as they popped up. He has absolutely been the biggest contributor to our positive experience with Pulte. ... More

Great experience from inquiry to closing. Everyone communicated constantly, always giving us updates. Answered both through email and texts if we have questions and would even reach out by phone to make sure everything was clear and that we’re on the same page. Love our home and (fingers crossed) had no issues so far.

They deliver what is promised. Spot on delivery time.

With Covid ending and supply chain issues, I am unsure where any blame should go. Our 1st Pulte home was very smooth, but this had many road bumps in the build. Pulte tried to fix everything quickly, but they had to rely on others, which was the issue. Ian also did not help. Next time I will look to rehab an existing house if there is a next time. Pultie's Superintendent gave us his best effort, which made things better.

I had a great experience in purchasing a new construction townhouse in Stuart FL. They kept me informed along the process so we had time to sell our current home to purchase our new home. After we moved in they were responsive to my small requests and questions. Looking forward to the completion of the project. I love the high ceilings and 8 ft doors, many windows for light. I highly recommend this builder.

I had a great experience working with pulte. Things were done on time and I really love my home. My sales representative was awesome. Not enough words to express how wonderful she was. I will not hesitate to work with pulte again.