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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15969 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Ron W G
- Ronald G.
- Verified HomeBuyer
- March 29, 2023
- ALVA, FL
I love the fact that Pulti has dozens of inspections from start to finish. I wish the buyers could have more than two home inspections. The tile company really needs to do a better quality control of each step when doing floors. Most floor jobs cover a large area and to get each step correct is critical.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Not worth the price
- Christopher L.
- Verified HomeBuyer
- March 29, 2023
- Las Vegas, NV
At the end of the day the bones of the home might be great, but they sure can’t finish a home. So many finishing issues wity trim, appliance installation, paint, cleaning, chaulking, sloppy work, building materials all over the windows, lack of care of finishing things out of view, carpet pulling, and more. and when we talked to pulte, they blame the trades.. lol. The builder is not worth it.
Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
NEVER ask to GUARANTEE in your house
- Cleiton F.
- Verified HomeBuyer
- March 29, 2023
- Land O' Lakes, FL
I month after I moved, ask to repair my master shower plumbing and until nothing. Three week I have 2 inch the water in my shower area, water is green now..... Visit to repair !!!!! LOL
Pulte Homes responded:
Hi Cleiton. We are sorry to hear that you are having an issue with your plumbing. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Build Experience
- Ved S.
- Verified HomeBuyer
- March 29, 2023
- Fuquay Varina, NC
Construction Manager was great! He kept me abreast of the progress of my home! Quality of construction and overall work was great! Had some difficult time dealing with Pulte Loan process group! But at the end it all worked out!
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 3
People are great. Materials are mediocre.
- Andrew H.
- Verified HomeBuyer
- March 29, 2023
- Mount Juliet, TN
The people I dealt with are amazing. The fact is, housing prices doubled in the last year and Pulte took advantage (as they should). But materials have not doubled. I paid $716k for a house with an unfinished garage, cheap vinyl paneling floor, and cheap carpeting. Since using Covid as an excuse to build my house for me, my house is $80k more than the model. I have no idea where that could have went as nothing is particularly impressive. A few things were left out like how the roads aren’t finished and the mud/garbage across the street from my alley. That said. This is a ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes has a Great Team
- Huadong C.
- Verified HomeBuyer
- March 29, 2023
- Katy, TX
The whole home purchase process with Pulte Homes is very smooth and highly efficient, from sales to construction, service, and title. Pulte Homes have a great team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home! Sweet Home!
- Meenakshi S.
- Verified HomeBuyer
- March 29, 2023
- Lathrop, CA
Its amazing to have my home with Pulte. As per my requirements all the things i got at one place. Interior Exterior Design School Neighborhood. Perfect place.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Community and beautiful house. Pulte Manager is very kind and willing to solve any problems.
- Denis B.
- Verified HomeBuyer
- March 29, 2023
- Orlando, FL
Ser are very happy and satisfied with our new home. It’s our second brand new home from Pulte and we really like everything they did.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Agent and Construction Manager
- Andrew H.
- Verified HomeBuyer
- March 29, 2023
- Davenport, FL
Both the Pulte agent, Lisa, and the construction manager, Americo, made this a great experience. They kept me in the loop the entire process, and the finished product is excellent! I highly recommend Pulte as a homebuilder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gita and Donoto did a great job ! Still waiting for refrigerator and replacement dryer
- Carol R.
- Verified HomeBuyer
- March 29, 2023
- Estero, FL
Make sure you print out all contracts and sign off any changes . When you purchase kitchen appliances you want the stainless steel to match !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Consistent delays and poor communication up front
- Jude K.
- Verified HomeBuyer
- March 29, 2023
- Saint Augustine, FL
Consistent delays and poor communication up front. Once our Project Manager was fired, things turned around, but the damage has already been done.
Pulte Homes responded:
Hi Jude, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Smooth process all the way!
- Kathleen S.
- Verified HomeBuyer
- March 29, 2023
- Buford, GA
Stewart and Blue guided us from our first visit to our completed home! With updates every week during the building process, we felt very included and informed about everything being done in our house, even though we lived 6 hours away. When we saw our newly finished home for the first time, we felt pure joy! It was exactly what we wanted and needed. Sarah was extremely helpful at the design center where we chose all our fixtures and finishes for reasonable prices on the upgrades. And in the end, our total cost was in our price range. Pulte sure knows how to place home buyers in a quality ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Chad
- Nitesh P.
- Verified HomeBuyer
- March 29, 2023
- GARLAND, TX
Chad was an excellent sales manager for the home we bought. He was communicative and so so nice. He gave us extra time to look at the home in the evening when he didn't have to and just was excellent. To this day, I have had questions about the home and he has been very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over 3 months after closing our issues are still not fixed.
- Gokhan V.
- Verified HomeBuyer
- March 29, 2023
- Fort Lauderdale, FL
We cannot lock our sliding glass patio door, we do not have access to our addict door, we cannot program our smart door lock. It's frustrating these thing takes so long.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Not happy
- Steven R.
- Verified HomeBuyer
- March 29, 2023
- Albuquerque, NM
Too many turn overs of oversite management has caused items to not be properly completed. Many items are still not completed after two months of moving in. Even the follow up warranty group/manager has left with no notification or who is working on completing the remaining issues. I am not happy.
Pulte Homes responded:
Hi Steven, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Great experience - I felt i know my home inside/out
- Anonymous
- Verified HomeBuyer
- March 29, 2023
- Perris, CA
i loved the fact, i was walked thru every step. i was given POC that i could contact. Due the nature of my job i was not always available for contact, Pulte rep were always happy and helpful. Sale rep Gratziela, would send me pictures and measurement. She listen to my family even thou they were going to be living with me. I went to the house often :) before it was built the contractors/workers always greeted me friendly and explained what step they were on.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fritz
- Frederick B.
- Verified HomeBuyer
- March 29, 2023
- Fisherville, KY
Homebuilder did excellent job. Everything was done in timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful Pulte homes!
- Steven M.
- Verified HomeBuyer
- March 29, 2023
- Wake Forest, NC
The design and style of Pulte Homes, location and the neighborhood layout are what lead to our decision to purchase a Pulte home. We are very happy with our home overall. That said, to be honest there are some small quality issues, which the team is quick and responsive to resolve, but they do exist. At the end, there was some rushing and it resulted in floors and paint splatters not being fully cleaned up and some other small blemishes like excess grout in the master shower, etc. I would highly recommend Pulte, they are great to work with.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes buyers experience
- Samuel H.
- Verified HomeBuyer
- March 29, 2023
- Rockwall, TX
I recently moved into my new home built by Pulte in Woodcreek community, Fate Texas. It was a great experience as we were carried along during the entire construction phase. The build is solid, beautiful and value for money paid. All professionals that were involved were helpful and supportive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I have no issues with the sales person, construction folks or the current customer care folks who are following up readily to very few issues.
- Jai L.
- Verified HomeBuyer
- March 29, 2023
- Lake Worth, FL
The folks at the Mortgage application and Title company, both which are with Pulte Company names are functional robots. They are friendly and got the job done but beyond that...you should have the privilege of seeing for yourselves.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 3
Everything was streamlined
- Vikram K.
- Verified HomeBuyer
- March 29, 2023
- Concord, NC
I had to do a out of station closing and the management team was helpful in assisting it seamlessly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our home!
- Katy B.
- Verified HomeBuyer
- March 29, 2023
- Land O' Lakes, FL
This house has been a dream come true. Great neighborhood with lots to do. Beautiful home we can be proud of. Amazing layout and attention to detail.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First Town Home
- Angeline D.
- Verified HomeBuyer
- March 29, 2023
- Union, NJ
As a first time home owner, the experience was new and exciting! Our sales person was thorough in letting us know our options when considering purchasing a town home and the different build outs available. The tour of the model units was thorough and gave me and my fiancé a good view of the space that worked for us. Ultimately, we chose the Greenwich layout, which provided the most space out of all the build outs. We decided to proceed with putting in an offer and the process started. When it came to funding process and getting approved for a mortgage, through Pulte, things did not go as ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Great quality beautiful new home
- Ella L.
- Verified HomeBuyer
- March 29, 2023
- Irvine, CA
We appreciate everything with Pulte homes, starting from Nick at the sales office who is always ready to help us with anything, following with Gary and his team to deliver almost the perfect condition of our new home, then John and his team are always available for any questions after we moved in, the list is so long! We are very happy and grateful to be one of the Pulte Homes owners!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst home experience
- Theageeswar P.
- Verified HomeBuyer
- March 29, 2023
- Holly Springs, NC
One word to say about pulte is “Worst”. Right from the beginning of home contract signing nothing went according to the plan. Delivery date got pushed 4 times without any prior notice. I was literally homeless for almost 23 days staying in hotels and friends place due to Pultes last minute date push. No compensation was provided with all these issues. More over after moving in, house is sub par. Floors are with paint stains, my master bathroom was completed after a month of move in. Still open issues yet to be addressed by service team. As soon as we raise a service ticket, first response ...
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
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