Pulte Homes Reviews

Pulte is a great builder! Definitely recommend it if you are looking to buy a new house.

Sales staff and project manager were great to work with. Love 99% of our new home. Some of the quality of work - particularly on the trimwork was less than what I would expect. Additionally, kitchen design leaves a lot to be desired. Cabinet doors open into walls and range hood and they do not provide enough support in the subfloor to keep the island area from vibrating. They have been great to work with on this issues thus far, but some may just be design flaws that need to be addressed.

Construction team and sales representatives are very friendly from the beginning and give you detailed update each week during house building. They are very responsive to your questions and concerns. Visiting a design center is also joy and an interior designer gives you a good advice and allows even a second visit so that you can be sure of your choices.

We loved every one we work with

There were a few deficiencies in the home and the builder was quick to address these issues. The community is still under construction and as items present themselves they are quickly ratified without complaint. The attention to detail is much appreciated.

Pulte team members were very responsive and displayed commitment to the quality of their work and product.

We've only been in the house for 1 month but we absolutely love our home. Any issues we may have had before moving were addressed right away. Tom our Field Supervisor was the best, very attentive, and responsive always got back to us within the day!!!

It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.

Overall things were pretty good. The only real negative was the nickel and dime charges.

Just moved in 3 weeks ago, some issues came up but were addressed promptly. House looks more beautiful than envisioned.

Our overall experience with Pulte from lot selection to home construction was pleasant. Nice people with which to work who were always quick to answer our questions. Disappointed in lack of some options available however (brick border of front porch, upgraded exterior paint, more choices in interior colors). Field project manager was exceptionally helpful and concerned with our satisfaction at all stages of construction. My independent inspector help to identify small but important items to be corrected. No problem from Pulte. Inclusion of fence, sprinkler system and USAA discount very nice bonus. Warranty info good and few post purchase issues. I would build with Pulte again. ... More

From the initial sales team to the closing team, everyone I worked with at Pulte was kind, patient, and helpful in addressing all of my questions and concerns. We now have a great house with peace of mind on its quality. For anyone considering a new build, I would highly recommend Pulte.

I asked a lot of questions because I am a first time buyer. Pulte was very responsive and answered my questions no problem.

I value the excellence in customer service and satisfaction of Pulte Homes. They always went the extra mile to ensure my family was completely satisfied with our new home purchase and the finance team is amazing! ❤

Overall great service from the Pulte construction and Sales team. We have found a few minor issues with the build but Brian our construction manager was on top of it. So far we have had a great experience with our families first new home construction.

Overall from start to finish the purchase process was wonderful. The sales representative, The project manager, the design consultant, The mortgage representatives, the home insurance and the closing crew were all amazing. My only complaint would be the cost of the fees and mortgage rates.

Everyone from start with salesman to finish with after move in attention was terrific!!!

Our sales person Matt could not have treated us better. The Pulte process is well organized and home delivery came in the promised time period. We are very happy with our new home and the community we now live in.

I was treated well I did however send a request regarding an issue in my closet. A shelf is unfinished. I got no response.

Could not be happier with our new home !

Everyone we worked with from the Pulte organization was customer focused and extremely helpful.

Very satisfied with Pulte

Overall we were pleased with our new home.

The buying experience went very smoothly. The sales group is very organized and responsive. Only concern is there is not a clear definition of what the developer, Kitson group, planned for common areas. This part of the process should be improved upon so Pulte sales group can be clearer in addressing the buyer concerns. I believe the fault lies with the developer not the pulte sales group.

Very pleased with our new home and Joe and Trevor and the team. It was a great experience!