Pulte Homes Reviews

Evan and Donna were amazing throughout the process! I couldn’t be happier with my new home!

We love our new home. We have had a few minor issues, but everything has been felt with fast and efficient! Thank you for your amazing customer service team!!

Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built house and the warranties seem to be a big positive. The construction manager is great, but again, his hands are tied. For a little effort to some small details, they could have gotten 5 stars from me. ... More

Buyer beware prior to close. Workmanship is cheap and they say they will fix it before close and they don’t. They say submit work request and nobody responds back. I was give Michael Suich number and you can’t leave a voicemail and he doesn’t return emails. Not satisfied at all. Buy anywhere else but a pulte home. I never had issues when I bought my house with Mattamy.

Pulte homes are great! From the quality of their homes to the high quality of customer service from everyone I worked with. I highly recommend going with Pulte homes

Great experience. Enjoying our new home.

Nice experience. No issues

Beware of the workmanship, we closed on our home and there were a ton of things that weren’t completed, things that were rushed leaving the job itself looking like it was done by inexperienced contractors or that they just rushed to get things done as fast as possible. First day in the home we had a leak in the wall that once they discovered where the leak was coming from it was a screw that punctured a pipe and then was covered up with tape! The grout in the master bathroom began completely falling out in week 1 of being in the home. Some of the appliances we picked out weren’t what we asked for once installed, there was paint on every hinge on every door that needed to be replaced. All the moldings on the first floor had to be redone because they were chipped in places the corners looked a mess. Our construction supervisor lied about certain things that the warranty woman told us weren’t true. We had to get the district manager involved. The cabinets in the kitchen weren’t finished and there was damage on most of the doors and shelves and again slapped together with no pride in what was done. Now it’s taking months to get the contractors back out to fix what they did and should’ve never been done like it was in the first place. Buying our dream home became a nightmare! ... More

This was my second new build home. My first was with a different builder and the experience with my previous builder went so smoothly I regretfully assumed the process would be relatively good with any new build. I was wrong. I am so disappointed in my Pulte home. I feel like I was scammed into accepting poor craftsmanship. I bought this home less than two months ago and already want to put it back on the market to get rid of it. All they do is cut corners with their houses then promise an exhaustive warranty. I rather not deal with issues and cheap materials in the first place.

Working with the Pulte team, specifically Hanna (sales) Terran (CM) & Gianni (FM) has been an experience above expectation. We could not be any happier with the entire process from first visit to the model to now standing in our beautiful home writing this review. We 100% know we made the right choice going with Pulte for our new home and next chapter in our lives - Team Pulte is the best!

I received the house out of necessity, terrible finishes, and worse guarantees very poor quality in the finishes did not deliver the things agreed in the contract very bad experience in general. 2 months after receiving I am still waiting for them to come and fix many things in the house.

Rough finishes, no quarter round , guest bathroom clumsily designed for door opening, front door entrance had dried concrete or stucco difficult to remove, door hinges had paint. Nothing large but most minor size issues.

Our experience was up and down with a bunch of delays but both Nancy and Austin took great care in keeping in communication with us and getting us in our new home as efficiently as possible.

Our project construction manager was amazing. He kept us informed throughout the building process along with Hanna our sales consultant.

We came in buying a completed spec build. The sales rep Craig was great, gave us a great deal and very helpful along the way. The site manager Brian has been a wealth of knowledge and very responsive to small little things we noticed even after close. Overall great experience and we are enjoying the house!

The Pulte Team made things seamless! Thanks!

Very happy with the house we customized. It took us one 13 months to finally close it from signature to signature. Pulte team very friendly and helpful… until closing. After closing you get to deal with customer care, which is almost inexistant. Every touch up they promised to fix after closing are still pending (5 weeks after closing).

Pulte made it easy to buy. The quality is good. The personnel are helpful. At the end the whole process left a good feeling with us

Would not recommend. Poor response time to issues. Quality is terrible for the price of homes.

Some minors details, mostly finishing and flooring.

We’re thrilled to be in our new condo!

The home took a bit longer than estimated to be completed. But that is understandable given the supply chain issues plaguing every industry these past few years. Our Sales Consultant and Construction Manager did an outstanding job navigating the setbacks this caused and ensured our closing date, once established, did not get delayed. Although, a few minor things still needed touch-up after our move-in, we are satisfied with the overall quality of the home and their persistence to ensure any post-closing line-items are fully addressed.

great work - would recommend

No proper response and rushed me for closing and no price matching

The response to the defect of public facilities are poor