Pulte Homes Reviews

The experience of being part of building a new home is good. Everyone involved from pulte were responsive to the questions we had. The timeline of the construction is what we expected. The only issue we faced are the the little (although a lot of) finishing touches to the trim, paint, extra holes in drywall etc.

Home buying experience with Pulte was seamless. However there is room for improvement in the area of communication (response time) and workmanship. Based on our interactions with the team we are hopeful workmanship issues will be somewhat resolved during warranty period.

From start to the end, we had a very good experience. Pulte home’s design team, architect team especially Eric- good guys to work with, very well focused. Pulte mortgage Ed and Laurie both are very helpful and good people, they know what they are doing. Ed is very kinda in all the manner. Pulte sales- I had a bit of issue with them, I believe one of the girl is not in the right job, she should be in collection business not in home sales.

We are very happy with our purchase and the service we received We think that for what we paid certain detail should have been of better quality This are high end properties and details are very important

The only reason I did not rank "great" across the board is we've only been in the home a few weeks. Quality of the build and materials will not to start revealing themselves until more time has passed. The Pulte client success managers and punch contractor have all been highly responsive thus far to needed adjustments after we moved in.

Pulte employees David, William, Tina, and Mark all made the home buying experience as best as it could be given the limits and options put on the build by corporate. If I could give 15 stars for David and William, I would.

Our building manager, Karl was amazing!!!!! He was very responsive to any issues we had during the building process. Our closing date changed three times, which was frustrating due to having to move out of our other home. Love the layout of our home. The option selections were pretty good. The quality we question due to unstraight walls and ledges. Definitely feel we overpaid for our home. We are overall happy just a few things here and there.

The sales people were very nice and helpful. I like the home, it is a good size for me since its just me and the dogs. There were a couple places where more care could have been taken by the builder, i.e. the vinyl flooring is scuffed in one spot and a couple scrapes on doors have been quickly repaired and don't match the rest of the door's finish. Over all though it seems like a nice house.

Second home built with Pulte. Great experience and our house is amazing

Throughout the build, the construction manager was excellent with communicating the construction status and any delays due to rain, etc. since I was not in the area during the build. Bi-weekly emails and updates were very informative and included photos which were very exciting to see. The walkthrough the day of close of escrow was thorough and highlighted issues that had been fixed since the previous walkthrough. I really enjoyed working with the construction manager through the build process as he was very responsive prior to escrow closing. That said, however, once I had the keys and surfaced any issues to him, response time seemed much slower. I felt like I had become a lower priority than the homes that were still being built. I wasn't expecting an immediate fix to anything, but a quick text acknowledging "I got your message" would have been easy to do. The slower response time seems to be especially true for the 30-day warranty items (protruding nails, a door that doesn't latch, damaged flooring, etc.) that I submitted. I am still awaiting follow-up and scheduling of repairs from the initial walkthrough as well as a warranty item walkthrough done three weeks ago. Potential buyers should try to be onsite as often as possible (or have a local spokesperson checking regularly on the build) so that any issues that come up can be addressed right away. ... More

All of the staff were very professional and were so willing to help the process move quickly.

We love our house. It would be nice if you uses eggshell paint though.

Builder has so far has supported me promptly. Blou and Parisa were very kind and helpful, I really enjoyed working with them.

We built great relationships while building our home with Pulte. The sales experience was great. We were able to secure a great deal on our homesite and build. The building project manager was very communicative, professional, and understood and tended to our concerns. He really went above and beyond. The only negative part of our entire experience is that for what we paid for the home—the workmanship and details on certain things is almost unacceptable. Some door jams unlevel. Walls bowed. Ceilings lines unlevel. These are things that you don’t necessarily catch unless you look for them specifically. That said, we understand the problems facing the current construction market. Sloppy work and workers can’t be easily avoided simply by firing the workers since there aren’t more workers to take their place. And all in all—we are very happy with our new home. The location and neighborhood and neighbors are all wonderful. And the home is sure to be worth twice as much within a few short years. ... More

Scott really knows his stuff..

Great sales experience , easy financing , great layouts and materials . Only issues happened once I moved in, glitches with appliances , electrical issues took way too long to be fixed . Otherwise super happy w my new home !

Marrisa (sales) was wonderful and always very helpful! Larry(superintendent) was amazing!! He made the whole experience trustworthy. He always solved problems in a timely manner and helped us feel very good about our purchase. Pulte is lucky to have both of these professionals!

It took us a while to select a perfect lot for our new home. We didn’t want a large yard but a small yard with a larger home which we pick the Continental model. We selected many upgrades to make this our perfect home. The quality of the home is extremely beautiful with minor flaws we address to Pulte Homes. Overall, we are happy with our home purchase and I would recommend Pulte Homes to new buyers.

All good, happy with the experience.

Overall good, still lots of things to fix

Great experience and super professional

Building materials are not that great

From sales to move in, the process was easy to navigate. I appreciate all the assistance and responsiveness from the sales team, title and walk through. All thorough and easy to understand. It has made the overall purchase process easier than most. And responsiveness better than most builders we've purchased from the past.

We love our new home. Only minor issues and most are resolved. The post closing issues are being handled rather quickly. Biggest complaint was not being able to get minor changes. We wanted a couple extra outlets in cleaning closet and storage closet. Not happening! Wanted to hang our Dyson vacuum inside the cleaning closet out of the cold garage. That was mission impossible. I use the under stairs closet for my crafting supplies. Wanted a second light or an outlet for a lamp there (saw it in a model). Again mission impossible. But, overall we love our forever home.

We have built 6 homes. This one was the least amount of stress and our site manager Cody was great. He was very attentive and responsive. I was extremely pleased with the process. I was however disappointed with some of the quality of items we got in our pretty expensive home. Powder room sink, appliances, carpet. All sub par to what they should have been.