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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14466 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14466 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Happy with buying Pulte Home and associated

  • Venkata A.
  • Verified HomeBuyer
  • July 05, 2022
  • Matthews, NC

I have great experience with Pulte Sales/Accounts/Builder and all engineer and Support post closing, closing team and the entire team of Pulte. Great coordination and keeping home owners posted on any changes or delays of delivery if foreseen. Also, closely follows up on home closing/post addressing of any home issues as part if warranty. Overall satisfied as of today in buying Pulte Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Sai

  • Sai C.
  • Verified HomeBuyer
  • July 05, 2022
  • Cumming, GA

Happy with my new house

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - We are happy with the house, some small issues but fixable.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Perris, CA

We are happy with the house, some small issues but fixable. The I would prefer they have any upgrade options for the backyard but they don't have it.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Pulte Homes - Jennifer and Michael our sales person and construction manager

  • Cody N.
  • Verified HomeBuyer
  • July 05, 2022
  • Galena, OH

Jennifer and Michael our sales person and construction manager were truly great going above and beyond. There are a few small things that still need done but overall entire experience was wonderful.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Anna Town Square

  • Nicholas Y.
  • Verified HomeBuyer
  • July 05, 2022
  • Anna, TX

Love our Pulte home! We had an easy time getting through the initial processes and once building started everything was easy and pretty quick. Only reason I knocked a star off of workmanship…is because the drywall/texture crews could be a bit better on their finish out. There is a couple places that texture is wavy and corners have been rubbed smooth by their trowels. Paint crews water their paint down tremendously. Other than that, everything is pretty good and the house is comfortable. We are extremely happy with everything!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Sales Excellent / Aftercare Subpar

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Westerville, OH

The overall sales experience was amazing. Quick responses to issue and questions. The closing experience also excellent. The aftercare is where improvements are warranted. Slow to respond to open tickets and resolve. I liken it to buying a new car and the aftercare service to the car lacking. Pulte homes are too beautiful and they need yo work in improving their after and customer care experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Pulte Homes - Wish that more “upgrades” such as soft close kitchen drawers

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Zionsville, IN

Wish that more “upgrades” such as soft close kitchen drawers were part of the basic home package at this price point ($500k+).

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great builder

  • Carlos S.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

Overall very excited to be in the new home. Workmanship was good and attention to details was right on. A few delays were experienced due to supply chain. Communication can be improved to keep a buyer up to date.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Pulte Homes - Communication from Pulte needs lot to be deserved.

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2022
  • New Hill, NC

Communication from Pulte needs lot to be deserved. No indication on dates / delays and hiding behind statement indicating per Pulte Policy is not right and needs to be addressed. Delays happen but Pulte needs to be pro-active and inform Customers of the same, very disappointed with lack of updates/communication from Pulte

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

The quality of the home it’s beautiful

  • April M.
  • Verified HomeBuyer
  • May 11, 2022
  • FLORENCE, AZ

Overall my experience with Joe, and Joey and Bridgett were amazing. We had many hurdles but got to the finish line.. the disappointing part of the sale was the increase in price . Overall quality of home is pretty

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 5

Communication about timelines was well established

  • Hassan A.
  • Verified HomeBuyer
  • May 11, 2022
  • Wood Ridge, NJ

Chris our home builder was great, answered all questions and fixed everything we had asked for. After moving however we did notice a bit of shoddy workmanship with regards to the painting, and our bedroom door doesn’t close correctly

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

PulteHomebuild

  • Reddy M.
  • Verified HomeBuyer
  • May 04, 2022
  • Irving, TX

Space was properly used within this 2180 sft. Well designed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Harmony , Blair and Nate were all great.

  • Charles K.
  • Verified HomeBuyer
  • May 04, 2022
  • Jacksonville, FL

Harmony , Blair and Nate were all great.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Very Pleased with our new home.

  • Ron R.
  • Verified HomeBuyer
  • May 04, 2022
  • Menifee, CA

No new home is “perfect” but Pulte certainly aims for that and as a result you will take delivery of something quite great. Pulte is also very VA friendly and zero down to them means 0 down. Now fellow Vets if you have debt keeping you from being where you need to be to qualify you may have to put some skin in the game to level the playing field. Don’t construe that as a down payment. Construe that as Pulte genuinely wanting to make sure you can afford the payment and not get in over your head. They also give Vets a break on the earnest money needed to hold your lot and build. This is not ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good customer service

  • Maurice L.
  • Verified HomeBuyer
  • May 04, 2022
  • Dumfries, VA

Great sales rep and construction team.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • Justin F.
  • Verified HomeBuyer
  • April 13, 2022
  • Columbia, TN

Danny, Nick and the Executive team did a great job in a very difficult market! Not everything went perfectly but Pulte stood behind their commitment to make it an awesome experience! We love our new home in Independence at Carters Station. As a bonus, the neighbors are the best!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - I do not really care to have large stone in the driveway!

  • Gianni S.
  • Verified HomeBuyer
  • April 13, 2022
  • Gaithersburg, MD

I do not really care to have large stone in the driveway! The garage door seems to be very small. The garage walls were not properly finished!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great project manager!

  • Eric S.
  • Verified HomeBuyer
  • April 12, 2022
  • Naples, FL

Even with all of the supply chain and labor issues we had great communication from our project manager. Our closing was seamless and any problems after closing were addressed quickly.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Pulte Homes is my first home buying experience, so I do not have

  • Matthew W.
  • Verified HomeBuyer
  • April 08, 2022
  • Flemington, NJ

Pulte Homes is my first home buying experience, so I do not have much to work off of, but I think that it was a good experience. The quality is decent overall, but for the price of this place, it is amazing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Pulte Homes - Great company to work with

  • Kimberly F.
  • Verified HomeBuyer
  • April 06, 2022
  • Lake Villa, IL

Great company to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Attention to detail

  • Edward H.
  • Verified HomeBuyer
  • March 25, 2022
  • Menifee, CA

The homes are beautiful. If any discrepancies are found after the home is purchased, it is covered under warranty but they are not the fastest to get someone out to fix the discrepancy. Been waiting almost a month to have a drywall issue resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Transparency

  • Susanta P.
  • Verified HomeBuyer
  • March 16, 2022
  • Naperville, IL

It was very good experience throughout the home buying process. As a first time homebuyer, I was little nervous about it, but it was very smooth process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Amazing Level of Customer Service

  • Connie S.
  • Verified HomeBuyer
  • March 12, 2022
  • Summerville, SC

The level of customer service we received from the on-site sales agent was exceptional. From the very beginning, through to completion of our home building process, she communicated with us on a regular basis. She responded quickly to all of our questions honestly and professionally, which was so very much appreciated since we were moving from another state and unfamiliar with some local practices. It was a genuine pleasure to work with someone who was so positive, knowledgeable and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - The people we dealt with through the whole process were very

  • Judith B.
  • Verified HomeBuyer
  • March 11, 2022
  • Bolingbrook, IL

The people we dealt with through the whole process were very knowledgeable and responsive to all our questions.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great floor plan.

  • Dennis S.
  • Verified HomeBuyer
  • February 13, 2022
  • Lake Stevens, WA

Working with the sales and manager was always a good experience. Overall a great experience but Covid and weather delay contributed to a loong build time. Drainage of the lot is an issue and hopefully our crawl space will not be a problem, We still have some issues to be worked out.

Pulte Homes responded:
We are happy to hear our team provided you with a good experience overall. We encourage you to reach out to our customer care team if any issues arise we can try to make right. Please don't hesitate to email us at customersupport@pultegroup.com.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

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