Pulte Homes Reviews

From start to end have positive experience from Pulte staff. Team listen and advice us time to time make proper decision.

Overall it was nice experience getting a new home, but I was expecting a better quality in terms of workmanship specially the issues of HVAC and vent could have been taken care by Pulte quality inspector itself. Good part is they addressed all issues and concerns before the closing

The overall building process was great. We were included every step of the way with weekly progress reports

I felt like the builder was genuinely concerned in getting us into our new home despite all the adversity with the given supply chain.

It was five star all around with one exception: the painting subcontractor did a subpar job, especially with edges and lines between colors, the details that make the job excellent instead of just OK. The good news is however that when we mention this to Jason, he took care of it with the painters in a timely and high-quality way.

Pulte has been closing many homes without final finishes. They need to review little details before closing and finish work before buyers move in. There shouldn't be rush at the very end to close home. There is nothing major but it affect quality.

The homebuying experience with Pulte was great and easy. We got weekly updates and any questions we had while building the home were answered within a day. The sales rep and field manager we had were very attentive to our needs. My best piece of advice would be to visit all of the Pulte neighborhoods in the area and try to price out options in each neighborhood before you decide what you want. This way you get to hear different options from different Sales Reps that you may not have known about otherwise.

I would like to say to others that are new buyers, remember that you are buying a new house and there will be issues to deal with such as paint touch ups-replacing a piece of tile. But what ever it is, Pulte Homes will be there to make it right. Bottom line, Pulte Homes are the best builder in southwest Florida.

Almost settlement on the schedule and Good communication with the field manager Billy.

Great experience overall. Will recommend

So far happy with the purchase except for few issues here and there.

Title communication was clear and person handling it was also prompt

Overall, great experience with Pulte. Only complaint is that I have not had good follow up from customer service care center.

We looked for a newer house in various cities, but our realtor in Jacksonville showed us a fully furnished model home by Pulte and we simply could not refuse this. Very beautifully built home in a circle where we can go for walks, jogging and biking every evening. Good company, good employees.

It was nice to have good communication with the builder and their managers. Quick answers to tough questions were not uncommon.

Buying experience was great. Have some issues quality wise though, but Pulte is helping to resolve them.

Generally good.mJake and Sherri arecexcellent.nYour Painters are sloppy and ignored all the things we identified at wolkthru. Final, especially the trim and final Painters were terrible

The salesman name is Yvo and he was awesome. When I had issues to resolve and wasn’t getting any response after a week passed, I spoke with Yvo and he immediately assisted me in contacting who needed to be.

Biding on a new build was alittle out there, but after getting the house pulte did great!

The sales support ( Jeff ) and my Feild manager Llyod was excellent support for all building process.

Good experience. Much of home is great but Carpet, thermostat, garage finish are all low quality for price of home. Very responsive to items that need to be repaired

Pulte guides you through each step of the process, which is clear and well planned. The quality of the home given it is tract in nature, exceeded expectations. Every employee along the way was pleasant and responsive. I would buy from them them again.

First, I want to say that Tyler, the sales person we worked with at Pulte, is amazing! He represents Pulte very well and should be commended for all of the work he does. Even though he works for Pulte, he also does right by the home buyer, which was greatly appreciated. He was extremely helpful from the minute we met him and was always willing to answer our questions, send us pictures and help mitigate any concerns we had throughout the build. I also want to say that the mortage process was very easy and working with the Pulte Mortgage Team made things work seamlessly. As far as the workmanship, there have been several issues that could have been completely avoided had there been better oversight during the build. Because of the pandemic, there have been challenges with delays in materials and a shortage of skilled workers, which I completely understand, but there was very little supervision of the various tradesmen throughout the build. From initially putting the wrong trusses on the house to realizing that most of our impact glass windows have scratches in them but only after they were installed, led to an initial unnecessary delay and items having to be repaired after closing through the warranty department. With regards to Pulte’s warranty department, Matt, who we have been working with, has been amazing and has been making sure that all of the items needing repaired have either already been done or are currently scheduled to be completed and we only closed a month and a half ago. I do want to say that if we had to choose again to build with Pulte or another builder, I still would choose Pulte. We know that building a new home during a pandemic has come with many challenges for all builders and Pulte is no exception. We absolutely love our new home and would recommend building with Pulte to anyone. ... More

Overall, a pretty satisfying experience!

Overall good. Build fit and finish could be much better. Grass not properly cared for prior to closing.