Pulte Homes Reviews

We closed on the home and received our keys on 11/22/2022, No Pulte representative was at the close, located at the Pulte sales center at Oak Tree community. Only a Notary was present. We were not able to move into the home until 12/03/2022, because Pulte caused a leak to our two -story home when removing "used" washer and dryer on 11/23/22, that where found on our buyer inspection on 11/15/22. This in addition to other matters on our closing punch list have yet to be fully resolved and completed. There are numerous flaws in the construction and finishings in the home in general. We may now have to have the master bathroom shower re-installed correctly amongst other things. If you care about your customers, please reach out and contact us directly for further information and details. ... More

Nick was the only positive experience we had during our home purchase. He was very attentive and quick to respond to our new buyer questions. All other departments were very disappointing, especially the finance department. They were not efficient! We were given a lot of generic responses! We didn't feel like Pulte cared about our needs and concerns about purchasing our home. This experience felt like we were on a conveyer belt!

My experience with Pulte has been very positive. From Jennifer E, and Kyle T at the site they have been outstanding and have always been responsive to any of my requests. The community is wonderful to live in and the quality of the product is good. Minimal noise (from construction and daily traffic). I would recommend a Pulte home to everyone!!

The home buying experience was straight forward. We worked with Mary at the Laurel office. She was responsive and kind. Prior to closing and right after, during our walk through, we noticed so many issues. The quality of materials and the workmanship is so beyond poor. All our window and staircase /rail moulding/trims are poorly finished with visible discrepancies (patched up and uneven caulking on most edges). I have to say, there is no area in our new build that you can turn to and not see a very poor unsupervised job done (chipped off wood on cabinets, paint stains on appliances and electric outlets, chipped dry wall from when they installed bathroom mirrors, the worst are the staircases/ rails and windows with uneven patched trims/moulds). They had to re do the rec room floor on the bottom floor after noticing it was not even. I am most upset because this place was advertised as ‘luxury’. This is not luxury work. We are aware that a new home has to settle but these issues have nothing to do with settling, its pulte homes using cheap materials and not supervising their workers and hence a sub par product. We were advised to wait a year for ‘new home settling issues’, that is fine but I feel very insulted that pulte homes would think that buyers do not understand the difference between poor quality and workmanship versus expected new home cracks. Would all my window/staircase moulds be replaced in 1 year or will it be another round of caulking to cover /patch up their terrible work? I am sorry but There is no excuse for such poor work. ... More

Jeremy was exceptional, Josh was good, Daniel was good and Trish was was good.

Chris and Bryan worked with us on our build in Parkside. Both were openly communicative and available to answer questions and provide help whenever we needed it. Thank you both for making our home building process as stress free as possible!

Really disappointed to be honest.

I was told that I would get gutters put in my house for Pulte taking over a year to have my house build, plus water getting into the house and having the insulation replaced because of moisture. How am I expected to write a good review when other houses were started after my house was being built but yet some of those homes were completed first. Not only were those homes completed first but some had a much cleaner appearance at closing than my house. It has just been a very bad experience for me especially when realizing the quality of some of the workmanship, a tub that looks like it’s 10 years old because water was left in it for over three months when it was installed and as a result it was stained. Someone came to remove the stain but now it has no shine to it. How am I supposed to give a good survey with all these problems and headaches. There is more but I’m just frustrated! ... More

Very good experience with the quality of materials, there was significant delays in the finalization but was during covid time

Our purchase, building process and closing were almost seamless. Love our new home.

We were really disappointed in Pulte Homes. There were so many instances of poor craftsmanship and so many instances of work not being completed, such as both front and back doors not painted right, sloppy caulking, sloppy finish work on driveway, etc. It goes on and on. And absolutely no clean up. Obviously, there was a big rush to close on the house with disregard to the finishing touches. We WOULD NOT recommend Pulte homes

I do not have a door bell. The placement of the downstairs thermostat is behind where your TV is. The light in the kitchen / dining area is no where near where a table should be. Why is the outside spicket in the garage? Also, unless you drive two compact cars, the garage is not a two-car one. It isn’t a bad floor-plan. The master bedroom is nice a big with a function walk-in closet and large master bathroom. Overall, Pulte builds a substandard product with very little attention to detail.

Let me start off with saying that we do love our new home. But the quality is not even close to what we expected for a $470k new home. The Pulte representatives we have spoken to are extremely professional, but the trades they hire do not seem to provide the quality of work I would expect. The finishings are not installed very well and we are already having issues that we are going through Pulty’s warranty process to resolve and we have only been here 2 months. The warranty process seems to take a lot of time base off of what our neighbors have said. And every single one of our neighbors have said they have some issue with their brand new home, so that is extremely concerning for new buyers looking at this builder. Again, we do love our new home, we just wish the quality was better based off the price we paid and what Pulte promises. ... More

The sales process was very easy.

Pleasant staff and great subdivision and view.

We knew going into this process that there would probably be hiccups and delays, it's a nationwide big builder so things always vary by location, but decently satisfied with the Minnesota team. There was a major issue with mold in the framing stage, but it was remediated (would have preferred a more thorough remediation, but they did communicate ok during the process). They did cover the interest rate lock extension due to this delay pushing us past the original timeline. Our house is nice and new, but definitely not the highest quality (cracks, poor seals, drawers a little crooked). Warranty team is responsive to post-closing issues so far. Overall, solid 3/5 stars - you get a decent house, but it's better to manage your expectations going in, it's not going to be perfect. Also stay on top of issues during the build process - go in regularly and bring up issues to make sure they get corrected. ... More

Good team of associate and engineer. I am satisfied with the quick response on any issue and its resolution. Quality of material used is appropriate.

The overall homebuying process went well. The only area that needs improvement would be the financing area. Being a first-time buyer, I expected more communication from Pulte Mortgage, especially being a first-time buyer and with the rising interest rates. Overall, I would recommend Pulte for buyers in the housing market.

Sales consultation was excellent, and the home delivery was done very well. Warranty on the home is a nice plus.

Our Pulte Sales Consultant (Sammy P.), and our Construction Manager (Colton F.), met the highest standard of friendly customer-centered professionalism, and timely responsiveness to inquiries. Our home was delivered within the stated time limit, with the high quality expected of a Pulte home. We have referred all our friends who are looking to purchase a new home to Pulte.

Im having multiple issues with drywall, lighting, and the dryer not being installed properly. No sod has been a nightmare especially with a dog. The construction workers leave trash that blows all over the neighborhood. The blacktop on the driveway is crumbling.

Craig was a super responsive and helpful builder. Through the process he was very respectful and was always willing to go above and beyond to make sure or questions were answered. Even after closing he has helped us with a handful of questions we have had since becoming home owners.

Easy to work with. Good product. Love our new home!

Our warranty manager Dan D was exceptional. His concern that we were satisfied in resolving any issues was beyond our expectations!

Great communication and coordination across all services, sales, construction, mortgage and insurance.