Pulte Homes Reviews

I had a very good experience thru out the process with a lot of communication. That all ended when I closed. Since then, everyone has disappeared and there is no response to cleaning up the left-over issues. Also had a contractor do some work in my house and damaged my three-week-old refrigerator and again no response. If it wasn't for no customer service after the sale, I would have said Pulte was a good builder.

Process for home buying was smooth and all decisions were made early to ensure all materials would be available.

Site manger just let anything pass once we moved in we found a lot of thing wrong and brought up to building manager let warranty handle it they will fix it we had 67 items on the list they have to come back and fix and a few of the item they had to come multiple times to fix

The experience could have been better, with multiple delays, very very very poor communication from sales associates and construction managers. When we finally got into our house, we noticed multiple things wrong with it. Some of the cabinets were broken when we moved in. We were promised they would get fixed soon after moving in. However, we have lived in our home for over a month and still need an eta of when they will get fixed. Very disappointed with the process and professionalism with every step of the way.

we felt great to have a wonderful sale person( Myniesh). she helped us through out the hold times.

We love our new Pulte home. The entire process went really smooth and we are highly satisfied with everything. Customer service is excellent and they have been really prompt in addressing our questions/concerns

As a publicly traded company, I would expect better quality.

great experience with builders thanks

Still dreaming. Quality. Quality. Quality. Still dreaming.

Kay, my sales rep was amazing! She regularly checked in during the entire construction process and was well informed on the progress. Between conversations with her and the weekly updates from the construction managers there weren’t any surprises. If I called, texted or emailed any one of them with a question, I received a prompt response with the information. There were a few items that needed attention after closing and no problem getting the work done in a timely manner. Highly recommend!

I felt end of year closing date drove the quickest and poor quality of work. The drywall tape and mud was horrible and the paint job was the worst. They had to redo painted areas which still was done poorly. Painted without removing electrical faceplates. Im also Still in the process of cleaning most faceplates and paint splatters on my floor. All my inside studs are 24 inch apart. This is a cheap way to build a home this expensive. Paid over a half million dollars for a home that looks like any other low end subdivision.

The home buying experience with Marilyn was fantastic and she was helpful from start to finish. Shawn did an amazing job seeing to it that our house was completed on schedule with the highest level of quality. The home itself is absolutely gorgeous and it just has that well-built feel to it. From little details like gluing and screwing down the floorboards to keep out the squeaks, to the quality of the finishes, the house has exceeded our expectations in every way. Seriously, come be our neighbors...Pulte is the only way to go.

Our sales agent gave some useful information during the buying process and , we had good experience with the sales team and the construction team. Design team experience was not upto the mark . The construction crew was very friendly crew , helped clarify queries. And Its a good quality home

This was our first new build so going in maybe our expectations were to high. While we love our new house and are so glad to be in it finally (after additional weeks of delays) there are a few things that I wish had better workmanship. The tile work in the upgraded shower is probably my biggest complaint. I am not an expert tile installer but I have done some myself and am extremely disappointed by the "professional" job the team did. We had some significant delays towards the end and the continued lack of communication from Pulte and team was upsetting to say the least.

Joe is a great project manager. He is there for you in any way he can help. He worked hard to get my house to close before year end. During the walk thru he took immediate action in getting everything completed so we could close. Sherri, Sales Rep, was also great.. She was quick to respond and help me in whatever I needed. Very upbeat, and made me feel that my needs were very important to her.

We started our home buying experience with Pulte Homes July 31, 2021. Due to situations beyond Pulte Homes control ( covid19, suppy line shortages and lact of laborers) it took an extra 6 months to complete construction. It was very much worth the wait. You can not beat the quality of Pulte Homes. We are very happy with the completion of our home. Each of our specifications were met exactly as desired. We definitely recommend Pulte Homes to anyone looking to purchase a new home.

We signed for our new home in March of 2022 and we’re told our home would be ready in the spring….March or April of 2023. Then we were rushed to close in December which only benefited Pulte. Outside brick was installed the day of the closing.

The entire process was great and the home is perfect. They answered all of my questions and helped me at every stage of the process. The team I worked with Sarah, Dustin, and Brian made the whole experience easy and as stress-free as a home purchase can get.

They have a nice product looking forward to the new house.

My experience dealing with the people that lead and built my home was fantastic. They were communicative during the whole experience and I felt informed all of the time. Their overlords at the corporate office were a different story. Very uninformative and very hard to get a hold of. Thank goodness I didn't have to deal with them very often. I would recommend building a home with Pulte, just make sure that you stay in constant communication with the folks actually involved and building your home. They were fantastic. My brother also built a home in Creekstone directly after me and his experience was very similar. ... More

Had minor issue upon move in but Jared took care of them in a timely manner

Mary Burbank was very professional and very easy to talk with. Enjoyed working with her.

I am not happy with the work ethic or the construction of my new home.

Mike and Steve are very responsive during the process. After we move in whether it be touch ups or questions they are always there to get back you in a short amount of time.

I love my house and it is a beautiful floor plan, but I have some issues with the workmanship and materials since the house is very expensive.