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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Zach

  • Kristina R.
  • Verified HomeBuyer
  • February 03, 2026
  • Lexington, SC

Our PM and builder contact was fantastic, helpful and really walked and talked us through the whole process.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear your project manager and builder contact were fantastic and took the time to walk you through the entire process. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fred

  • Fred F.
  • Verified HomeBuyer
  • February 03, 2026
  • Punta Gorda, FL

Quality of home was great. All people involved with our purchase did a great job except for title dept which did not return my calls when i had questions.

Pulte Homes responded:
Thank you for your feedback. We’re glad to hear you were pleased with the quality of your home and the team involved in your purchase! We also appreciate you sharing your experience with the title department and will pass that feedback along to help improve communication. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Danilo

  • Danilo d.
  • Verified HomeBuyer
  • February 03, 2026
  • Winter Garden, FL

Maravilhosa. Tudo dentro do combinado até agora.

Pulte Homes responded:
Ficamos muito felizes em saber disso! Obrigado por compartilhar sua experiência. Esperamos continuar atendendo às suas expectativas ao longo de todo o processo. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience!

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2026
  • CUMMING, GA

We closed on our home on Dec 19 2025 and had a great experience with Juan our construction manager. He walked us through the process every step of the way and made sure we understood everything. All the minor issues before closing were resolved promptly and he communicated with us on every single issue. He really was outstanding and deserves a nice raise! We're very happy with the house and would recommend friends and family to buy with Pulte.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Juan provided such outstanding support throughout your homebuying journey and kept everything on track through closing! We’re so glad you’re happy with your new home and thank you for recommending us to your friends and family! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication, quality, responsiveness

  • Amrutha P.
  • Verified HomeBuyer
  • February 03, 2026
  • Avon Lake, OH

Both the contractors did a great job with communications. Jeff did an excellent job with explaining us everything. He is easy to reach and communicate with. Quality is great overall. Noticed some minor cracks, but I am confident they can be looked at during the one year review.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear the communication from both contractors was strong and that Jeff took the time to clearly explain everything and stay accessible! It’s great to know you’re pleased with the overall quality, and we appreciate you noting the minor items for the one-year review. Thank you for choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone from start to finish was GREAT!

  • Eugene P.
  • Verified HomeBuyer
  • February 03, 2026
  • Parrish, FL

Our experience was very rewarding. They made it easy, timely and efficient.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear your experience was rewarding and that the process felt easy, timely, and efficient. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Pleased

  • ANNETTE A.
  • Verified HomeBuyer
  • February 01, 2026
  • Las Vegas, NV

Very pleased with the workmanship of Pulte Homes. No major issues, all minor issues were handled very well by our construction manager Thomas. He was very polite and professional, he made us very happy by addressing any questions or concerns we had. We are pleased with our new home and all the space it gives us. I would with out a doubt purchase another Pulte home.

Pulte Homes responded:
Thank you for sharing your experience! We’re so glad to hear you’re pleased with the workmanship of your home and that Thomas provided such attentive, professional support throughout the process. It’s wonderful to know your questions and concerns were addressed and that you’re enjoying the space in your new home. We truly appreciate your confidence in Pulte and wish you the best in your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Home

  • Daniel H.
  • Verified HomeBuyer
  • January 31, 2026
  • Oviedo, FL

We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey was positive overall, but we’re truly sorry for the frustration you experienced at the end regarding the landscaping and lake view. We understand how important lot selection and views are when choosing a home, and we appreciate you bringing this to our attention. We'd like to escalate this to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Asante at Pulte - Great Homes, Great People

  • Matthew N.
  • Verified HomeBuyer
  • January 29, 2026
  • Surprise, AZ

Entire process was great including initial sales representative, builder, mortgage team and closer. They stay with you every step of the way and even setup follow up for as far as a year into the home. The home is wonderful equipped with solid materials and design along with upgrades relevant to our current world.

Pulte Homes responded:
Thank you for the wonderful feedback! We’re thrilled to hear that your experience was such a positive one! It’s great to know you felt supported every step of the way and are enjoying your new home. We truly appreciate you choosing Pulte and wish you many happy years ahead! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super and super supervisor

  • Anonymous
  • Verified HomeBuyer
  • January 29, 2026
  • Peoria, AZ

Jenn and Issac were horrible to work with.

Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to learn that working with Jenn and Issac was disappointing. This is not the level of service we expect from our team, and we regret the frustration this caused. Your comments will be shared with our leadership for review as we work to improve the overall customer experience. ^KH

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 2

Spacious Home

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2026
  • Roseville, CA

While we love our new home and the final product, the administrative side of the process—specifically Pulte Mortgage, Pulte Insurance, the Design Center, and Pulte Title—presented significant hurdles. However, the on-site team was a bright spot: Jenny in the sales office was incredibly helpful, and Carlos, our Construction Manager, was excellent. It’s a shame the back-end experience was so difficult, as Pulte offers unique floor plans that other builders simply don't. We hope these internal processes are streamlined for future homebuyers.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that you love your new home and that Jenny and Carlos provided such strong support throughout the process. At the same time, we’re sorry that the administrative aspects created challenges, as this should not detract from the overall experience. We appreciate your thoughtful feedback and will share it with our team as we continue working to streamline internal processes for future homebuyers. ^KH

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

. Came and repaired leak right away

  • Jody A.
  • Verified HomeBuyer
  • January 28, 2026
  • North Reading, MA

Quality of products used ie: bathroom fixtures and paint is mediocre. Planning of kitchen has several issues that could be prevented . For what I paid for the unit materials are subpar .

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear the leak was addressed promptly and appreciate you recognizing the responsiveness of our team. At the same time, we’re sorry to hear that the quality of some materials and aspects of the kitchen planning did not meet your expectations for the price point. Your comments are important to us and will be shared with our team as we continue working to improve product quality and design planning. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Builder grade vs Buyer Expectation

  • Michael S.
  • Verified HomeBuyer
  • January 27, 2026
  • Eden Prairie, MN

We love the idea of our new townhome. It suits our lifestyle and we look forward to new releases;ationships with our neighbors. We are disappointed in the build quality. We kept hearing that what we bought was builder quality. Our construction manager was great giving us walk throughs but was unreliable responding to our email and suggestions. This was very disappointing as we were told to of their being available for us, but then ultimately basically ghosted us. The ceiling upstairs sheetrock and finish is cracking and falling off the ceiling. We are told that it's normal settling but ...

Pulte Homes responded:
Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that the build quality and follow-through did not meet your expectations, especially given how excited you were about your new townhome and community. We appreciate your openness and would like to make leadership aware of your experience for their review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

First Time Home Buyer with Pulte

  • Nickolas F.
  • Verified HomeBuyer
  • January 26, 2026
  • Saint Paul, MN

Pulte was easy to work with and the entire home buying experience went smoothly!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your first homebuying experience was smooth and seamless! We appreciate your kind words and your recommendation, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great community and good value for the price

  • Hesam S.
  • Verified HomeBuyer
  • January 26, 2026
  • Chatsworth, CA

Pulte homes in Deerlake Ranch provide beautiful and luxury house at reasonable pricing. Being located in a good neighborhood and close to highway and Porter Ranch and Canoga Park gives you lots of opportunities. The neighbors are very friendly and everyone is trying to make a community here. Houses have been built with good design and are very spacious. The quality of material and built if OK and not really high. They could have done a better job as sometimes you see things like constant lighting flickers or sounds in your vents and also stain on counters that shows better materials could ...

Pulte Homes responded:
Thank you for taking the time to share such your experience. We’re glad to hear that you’re enjoying the location, community, spacious design, and overall value of your home, and that the buying process was smooth and straightforward. We appreciate your feedback regarding materials and minor issues, and we’re grateful for your recognition of John and Tyler on the maintenance team for their responsiveness and support. It’s wonderful to know that, overall, you’re very happy and would recommend the community to others! ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

New home purchased

  • Richard L.
  • Verified HomeBuyer
  • January 25, 2026
  • Nokomis, FL

We purchased a home that was already under construction when we went under contract. Process went good and our home was completed on time. The entire staff was friendly and helpful.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that the homebuying experience was smooth and seamless! We appreciate your kind words and hope you enjoy your new home for many years to come! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My agent really cared

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2026
  • Littleton, CO

The sales agent that helped us was phenomenal! She took the time to explain everything, never acted like we took up too much of her time or like we weren't worth bothering with. She was patient, helpful and went above and beyond. The gentleman that walked us through the home was pleasant but kinda snarky and seemed like he wanted to get to his next appointment but did answer our questions and was helpful. So far warranty has been fine. Our biggest gripe was despite them telling us the house was cleaned there was still a lot of dust/debris in the floor, black marks on the switches, dust on the ...

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that your sales agent provided such patient, and attentive support. At the same time, we’re sorry that the home walkthrough felt rushed and that the cleanliness at move-in did not meet expectations. We appreciate your feedback and are glad to hear warranty support has been going well so far, and your comments will be shared with our team as we continue working to improve the move-in experience. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

House looks good but the material used is in bad quality,

  • Chandra S.
  • Verified HomeBuyer
  • January 24, 2026
  • Zephyrhills, FL

Brand new home looks good outside, after move in we identified lot of issues in first month itself, very bad materials in all places, mainly the tiles are broken the Pulte representative came but he told it will not cover the broken was by your mistake. So many issues but pulte team is not responding properly.

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear about the issues you discovered after moving in and the frustration caused by concerns around materials, broken tiles, and follow-up communication. This is not the experience we want for our homeowners, especially in a new home, and we want to ensure our leadership is aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great location and buying experience, but disappointing construction quality

  • Amanda S.
  • Verified HomeBuyer
  • January 24, 2026
  • New Albany, OH

We began looking in September and closed in late November. The buying portion of the experience was genuinely pleasant. Our sales representative, Sam, was fantastic—knowledgeable, responsive, and easy to work with—and our realtor was also excellent. The location of the condo is perfect, and we love the floor plan and layout. The issues began after construction and at move-in. We completed a walkthrough prior to closing and identified multiple items that needed attention. None of those issues were resolved before we took possession of the home. Several have since been addressed, but many ...

Pulte Homes responded:
Thank you for taking the time to share such detailed and thoughtful feedback. We’re glad to hear that you enjoyed the buying experience, the location, and the floor plan, and that Sam and your realtor provided excellent support! At the same time, we sincerely apologize for the unresolved items at move-in, the workmanship concerns, and the frustration caused by deferred repairs. We would like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

Love our new house

  • Vincent S.
  • Verified HomeBuyer
  • January 24, 2026
  • Bonita Springs, FL

Our new house is beautiful and I highly recommend buying from Pulte

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you are loving your new home! We appreciate your kind words and your recommendation. We wish you all the best in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Robert S.
  • Verified HomeBuyer
  • January 24, 2026
  • Whitestown, IN

I would recommend Pulte homes.

Pulte Homes responded:
Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with us! We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Smart Home, Paint and commodes

  • Robbin D.
  • Verified HomeBuyer
  • January 24, 2026
  • Bradenton, FL

It was difficult applying stars because where there were issues a 1 would apply. Firstly our major complaint is we are very upset about the symbiotic relationship between your subcontractors Uxari (security and sound system) and Coast to Coast Pool (pump) with the internet provider Blue Stream’s system. We moved in November 13th and are still experiencing major issues with the technology provided by both vendors. We spent $30K for our Uxari system and $69K for our pool with IQPump. 1/7th of the cost our $708K home has failed. My husband and I have spoke with and met with all three ...

Pulte Homes responded:
Thank you for sharing your feedback with us. We sincerely apologize for the ongoing frustration you’ve experienced, particularly with the smart home technology coordination between vendors, this is not the level of experience we want for our homeowners. We understand how unacceptable it is to have significant systems not functioning properly so long after move-in, especially given the investment you made, and we regret the time and effort this has required from you. We want to ensure our leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

From the start everyone was so nice and helpful; I already told all my FB friends about this company and my experience. Thank you so much!

  • Kelly K.
  • Verified HomeBuyer
  • January 24, 2026
  • Anna, TX

Look above in the title area.

Pulte Homes responded:
Thank you for your kind words! We’re thrilled to hear that everyone was helpful from the start and that you’ve already shared your experience with friends, that truly means a lot to us! We appreciate you choosing Pulte and thank you for the recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes

  • Pavel P.
  • Verified HomeBuyer
  • January 24, 2026
  • Lathrop, CA

Pulte does make great homes, but the management / builder team does not care after you sign on the papers. Even on my key day, nobody was present from the builder side. It felt so racism.

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that you felt unsupported after closing and especially disappointed on your key day, which should be an exciting and positive milestone. Your feedback is important to us and we would like to make leadership aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2


Quality 5

Trustworthiness 4

Responsiveness 5

Ali

  • Ali M.
  • Verified HomeBuyer
  • January 23, 2026
  • Louisville, KY

Not the same quality that’s I was told

Pulte Homes responded:
Thank you for providing feedback. We're truly sorry to hear that your home's quality is not what you were expecting. We'd like to make leadership aware of this and help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

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