Pulte Homes Reviews

Great subs. Proficient and fast. Home built before projected time line. They are there for you even after ownership. Great person relations from the entire company.

Our experience with the sales team was great. Wendy was very attentive, answered all our questions and helped us every step of the way. Build was on schedule and we were able to stay on top of the progress thanks to the construction manager's communication with us. Our issues have come from the subcontractors not being properly monitored to make sure the work was consistent and of high quality. Having this many houses being built and finished at one time probably put some unnecessary stress on the subcontractors. Although the warranty team has been responsive to our requests, there seem to be a lot of issues that never should have slipped through to begin with. We're happy with the house, but a lot of the finish work I could have done better myself, and I was a desk jockey during my career. ... More

Responsive staff, and overall positive experience with this group.

For the most part the workmanship and responsiveness to issues has been pretty good. Seems like the materials used could be a higher grade, like the mirrors, faucets and towel bars. Be sure to be careful as to what lot and model you and both of your neighbors choose. In Fishers at the Remington we have our neighbor with a large open covered patio on the northwest corner of their house and our master bedroom is on the southwest corner of our house. So any noise comes straight to our bedroom. Also, the top soil was removed before the houses were built so the yard is nothing but rocks of all sizes, concrete, metal and all kinds of building items. It is nearly impossible to get anything but weeds to grow along the side and back of the house. This was a farm previously so the soil should have been excellent. There was also a mix up on the water softener/reverse osmosis system. I take half the blame because I didn't notice it on the specs but no house should be built in Indiana and not have a water softener or at least the hookup for one. We wouldn't want a reverse osmosis system with a farmhouse sink. The cleaning crew could have done a much better job throughout the house. The floor guy had to come back out because of some spots in various places in the house. He ended up using acetone to remove them. I had to go around every inch of the carpet along the hard woods with a hammer and mash down the spikes. We love the location, the three car garage, the spacious family/kitchen/dining room, the covered patio, the large master closets and the walk-in shower. ... More

APPLIANCES ARE ALOT TO BE DESIRED. OVEN DIDN'T WORK. DRYER HAS AN ISSUE WITH THE DOOR. SHOWER DOOR IS VERY FLIMSY.

Chris was great doing the walk through

The only absolute thing I would change is the paint. Why every builder wants to use the cheapest interior paint I have no idea but it’s already peeling in several areas less than 60 days in a new home. I’m sure they will take care of it but still so annoying.

Pulte team was great. Our only issues was with the mortgage company and their lack of urgency and responsiveness. In the end everything worked out and we are very happy in our new home.

Construction manager knew what he was doing and attend to issues in an expedited manner. Made the process that much more enjoyable knowing I could rely on that department.

Our experience with Mike was fantastic. He was responsive, always on time when we met, very knowledgeable and thorough. He even suggested a nice memory making activity with our kids.

The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.

The buying experirence was superb until it came to closing. The price submitted to the county was incorrect and to be perfectly clear this was discuss with the Pulte representative before closing and she froze on this issue or opted to do nothing. Now my taxes are not incorrect. Further I overpaid money at the closing over a month ago and still have not received my refund due to overpayment. Help! I think Pulte can do better! I require your help in fixing this issues including the somewhat minor repairs conveyed to Pulte at closing.

It was good experience buying a home from Pulte, there were a few delays but it all worked out in the end.

Our experience with all Pulte employees has been great. The salesperson, the interior designer, the construction manager, and the warranty service coordinator have provided excellent service. They were friendly, responsive and effective.

Matt and the other guy were pretty good to deal with. They're great at getting problems fixed when noticed. They communicated really well during the closing process to let me know what is happening and what they fixed.

Ideally, I would have preferred a little less kitchen space and countertops and more living space! Other than that, I'm very happy with the condo

I have had to call on Eddie several times since our walkthrough. He has been very prompt and helpful each time.

At the design center, a small sample does not giving a same view as final product in the house, and result may be not as an expectation!

Overall experience was good with Pulte. The construction team was really helpful in all ways. One member from the mortgage team was not effectively communicating back.

Overall, we are very satisfied with our homebuilding experience here with Townes at Lakeview. Our home was delivered in great condition with only a few minor things we wish were designed differently (namely placement of light switches and power outlets). Would recommend to anyone ready to embrace low maintenance multi-family living.

Until this week Pulte has answered all my concerns. I’ve left messages to 2 different people concerning electric concerns. 1 person answered my calls about a dead tree in my front yard but I haven’t heard anything since.

Timeline was a year and not communicated well

Weekly updates during the whole building process and so much more, our construction manager was great!

Andrew in sales was great to work with up front. Our Construction Mgr Sean was awesome- did a great job and great communication. House was ready at closing and so far (6 weeks in) minimal issues

Overall I am happy with the home, although there have been issues. I realize post move in there are always a lot of little things that come up that you didn't find on your pre-closing walk through, and there are a few cosmetic issues I am now stuck with either living with or paying out of my pocket to resolve. But I never thought to take a hard look at the sprinkler system, and I have had the most issues there. At least those are mechanical issues and covered under the home warranty. Also, I work from home, and I am not a fan of the Internet Service Provider in our subdivision, so much so to the point that knowing what I know now I may have considered NOT purchasing from Pulte solely because of the ISP and the current exclusivity agreement they have. Pulte - let free market rule so I have choices, and better service. ... More