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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15969 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15969 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Superintendent

  • Basilio L.
  • Verified HomeBuyer
  • February 02, 2023
  • Katy, TX

The superintendent Tim, we worked with was a plesure and always aware or ahead of concerns during build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Excellent Company

  • Jason N.
  • Verified HomeBuyer
  • February 02, 2023
  • Fort Lauderdale, FL

I had a very good experience with the Woodmont Tamarac Team. Peggy and Mark were excellent in helping my family with the perfect home. The team handled everything professionally.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Review

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • San Mateo, CA

Pulte was really easy to work with and our overal homebuying experience was very enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

BAMA

  • Brian M.
  • Verified HomeBuyer
  • February 02, 2023
  • Johns Island, SC

Check over everything closely. The contractors do average work and will try and hide their mistakes.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Happy at the end!

  • Suhas R.
  • Verified HomeBuyer
  • February 02, 2023
  • Lathrop, CA

Overall really good experience..!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Started out fairly good then went downhill

  • Paul P.
  • Verified HomeBuyer
  • February 02, 2023
  • Powell, OH

Pulte is a production builder. Did not realize initially that term had some negative connotations, including lack of flexibility and occasional poor workmanship and materials. Follow up and call back fixes are numerous and response is slow. Knowing what I know now, I would give give much more consideration to alternatives. My expectations may have been too high but it is what it is and trying to make the best of it.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

The worse

  • Jason C.
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

I have never had so many problem buying a house and this is not my first time From pulte Morgage to getting things fixed Missing screws It’s been 2 months and I can’t even get my light bulb that the contractor said they where going to place outside Missing outlets and out let’s not working People from pulte promising things and not following thru still waiting for someone to replace window because there’s scratches on it Plants in my front yard that are died Shabby paint job Stuff in my disposal when we move in We ask for touch up paint one person tells us they don’t do that, ...

Pulte Homes responded:
Hi Jason, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Experience

  • khaled s.
  • Verified HomeBuyer
  • February 02, 2023
  • Walled Lake, MI

while there were some aspects of the project that were completed to my satisfaction, there were also areas where I felt that improvements could be made. One specific area of concern for me was the communication throughout the project. I often found it difficult to get in touch with someone from your team, and when I did, I didn't always receive prompt or clear responses to my questions. This caused some delays and added stress to the project.

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Great Home

  • Robert C.
  • Verified HomeBuyer
  • February 02, 2023
  • Columbia, TN

The entire purchase was great, the only trouble I had was adding the warranty, and the information on the smart home. I have enjoyed the purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great place tostay and enjoy your home.

  • Vasudevarao S.
  • Verified HomeBuyer
  • February 02, 2023
  • Fuquay Varina, NC

The development is nicely planned with different types of homes. The salespeople are wonderful, and the location is convenient. There are department stores. Costco food stores etc. are only few miles away. lake wheeler park is close by. We are enjoying our stay here very much..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mixed

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Clermont, FL

I loved the walk through of the model home we chose. Pulte tried their best to answer all my questions and payment options based on our income. I moved in and there are still many fixes needed. It is taking longer then necessary for anyone to finish.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

No respect for Buyer , No Attention to Details , worst than local contractors

  • Ashwini S.
  • Verified HomeBuyer
  • February 02, 2023
  • Brownsburg, IN

Overall attention to details missing in build quality process , I was forces to close incomplete house and closing department didn't fallowed his own closing procedure and did `t provide me enough time to inspect Now whole burden is on already overloaded support team

Pulte Homes responded:
Hi Ashwini, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Holly

  • Eric D.
  • Verified HomeBuyer
  • February 02, 2023
  • Albuquerque, NM

Very happy with my new house, and the how the purchase went

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent quality and service

  • Naagamuthu S.
  • Verified HomeBuyer
  • February 02, 2023
  • Perris, CA

Quality and service was exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Matt

  • Matthew M.
  • Verified HomeBuyer
  • February 02, 2023
  • Ladera Ranch, CA

A lot of people are a part of the home buying process which created unneccessary headaches due to communication issues. Once in the home there have been NUMEROUS quality issues that were missed during the repair time after the walkthrough. Some things were covered up and would never have been discovered until they became an issue if it wasnt for the fact that we decided to change some fixtures. Mis-cut holes in the ceiling that was covered up with extra caulking and paint, cracked cabinets that, dents and dings in cabinets which were just painted over with a seemingly different sheen ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Very Poor

  • Diane K.
  • Verified HomeBuyer
  • February 02, 2023
  • Westfield, IN

Very Poor Kept tell us one thing and then revised it till it became a 6 month nightmare.

Pulte Homes responded:
Hi Diane, we're sorry to hear that you didn't have a good experience and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Merrit Village - Too many promises and very nice people till you close

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Rowlett, TX

Too many promises and very nice people till you close

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Good experience and quick service.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Lake Orion, MI

Good experience in general, house looks like well robust build (for the 1st month living there) Hopefully will be in that same way in the next years.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Worst Home Buying Experience of my life

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Orlando, FL

I have purchased several new homes from national builders in FL and in other places. I have never in my life felt so betrayed and completely taken advantage of. In my opinion the quality of the home is terrible, I am embarrassed by it. Sales tells you what you want to hear. Construction promises the world and doesn't deliver then they deny it. Warranty argues every single point to try to get out of doing things the correct way. If you like the sounds of squeaky floors, flashing all over your walls, the most shoddy workmanship that you have seen from top to bottom and then a warranty person ...

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes-Good Customer Satisfaction

  • Norbert W.
  • Verified HomeBuyer
  • February 02, 2023
  • Lake Orion, MI

I like the process that was communicated and quality of homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great building experience at Upton Ridge

  • Douglas S.
  • Verified HomeBuyer
  • February 02, 2023
  • Upton, MA

We had a wonderful sales person who kept us informed every step of the way. Our construction supervisors were very informative at both of our meetings. A few minor problems noted on inspection were quickly corrected.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Palm Desert, CA

Many issues with home. Workmanship is less to be desired with work not completed properly.

Pulte Homes responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Disappointed

  • Shandora C.
  • Verified HomeBuyer
  • February 02, 2023
  • Covington, GA

Everything in this house was rushed and looks like a half done job. Super sloppy work. Even the most basic things were not up to par. At first I was happy but after settling in I’m finding so many things wrong. Very disappointing.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Sevilla lot #25 Coachella CA

  • Cheryl W.
  • Verified HomeBuyer
  • February 02, 2023
  • Coachella, CA

I'm afraid that our overall experience hasn't been super wonderful. I believe in an effort to close as many deals as possible at the end of 2022, we got "dropped". Gas stub, chandelier wiring, wrong countertops put into the bathrooms and laundry room...house wasn't cleaned at all properly (we spent days cleaning ourselves!), and the painting was not done well at all -- still pencil arrows and marks on the walls in many areas. Now, trying to get the counters put in as requested has really become a difficult issue...overall not happy.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Good house experience

  • Christie S.
  • Verified HomeBuyer
  • February 02, 2023
  • Whitestown, IN

Scott was very professional and helpful. He walked with me and explained many features of the house.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

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