Pulte Homes Reviews

This home buying process was easy with Pulte homes.. The professionalism and care given by the sales department, and mortgage lenders was outstanding. They use high quality materials and the workmanship was great. I am very satisfied with my home and would recommend Pulte homes to anyone looking for a high quality home at a fair price.

From our first phone call with sales we felt completely at ease. Romina was professional, knowledgeable and very patient. We had taken our time and visited with the other builders in our subdivision but hands down what Pulte had to offer was incomparable. We were included every step of the way. Our Construction manager Ryan was an absolute dream. He addressed any concern asap and would follow up and keep us in the loop at all times. He was patient in explaining every inch of the house and is still available to answer any questions. Kudos to Pulte to for building beautiful homes and having a great reliable team. Building your home is a BIG deal but these guys made the process seamless and put us completely at ease. ... More

We paid a bit more, I feel mostly because we were buying in an up market. But Pulte was very good to work with and built us a good home. We did not face bad experiences.

This is my first new home so i did not know what to expect but everyone was very helpful and always answered my questions no matter how many i had or how often i emailed or called.

Had our construction manager quit 2 weeks before our house was supposed to close and realized he hadn’t cared for weeks. Had so many things wrong at our walk through. Pushed closing back a few days. Still have multiple thongs on the outside wrong. Dishwasher has never worked, still waiting in parts. Water heater was broke from the electrical people turning it on without water. Still waiting for cabinets to be fixed for the 2nd time.

Great experience, helpful and responsive team

Worst sales consultants to begin with. Construction manager is never available for questions. The in answer he had S is that a host is built by humans so it will have issues and defects and will never be perfect. This is his standard answer to all the lousy workmanship on the house. Absolutely poor quality build.

The master bedroom bathroom shower was not stable and did not want to fix it

COLTON AND HIS STAFF WERE FANTASTIC AND VERY HELPFUL AFTER CLOSING

Poor finishes and no attention to details. Prior to closing home was incomplete, still waiting for Pulte to complete list. Poor response from warranty.

Very happy and grateful to the whole team

They tell you what you want to hear,, anything to close a loan,,,

Buying a home from Pulte was a great experience. The Pulte team throughout the closing process very helpful and timely manner. The house looks great and is even better than we hoped. Thank you

I think the price was too high

Our construction supervisor Jack S. and our sales rep Jeff S. were AMAZING! As first time home buyers they made the entire process seamless! We never felt unease when working with them. They truly went above and beyond to support us throughout the home buying process.

Not sure where to begin, because there is so much to say. First, Pulte does a great job of having decent sales representatives and after that it is a steep decline in all other aspects of the home build. The design consultants are horrible, lazy, rude, and pretty much incapable of doing the basic aspects of their job. We never asked for their design opinion and I'm glad we didn't, because I could only imagine how bad our home would have turned out (probably even more in cost than we already paid as well). All of this is just the beginning of your issues to come. Pulte doesn't really do anything on your house and takes almost zero responsibility throughout any issues that might arise. I thought this was indictive of just us, but after talking to our neighbors they had a similar experience. This will be a problem for you, because they subcontract your whole house and the workmanship is mediocre at best and certainly not worth the amount you will pay. With all of that being said, if you do spend money on expensive upgrades like us, you should know that the choices you make are actually good quality materials, but they won't be well taken care of when storing, or installing. An example if you don't understand that. We have excellent cabinets and quartz countertop selections and upgraded trimwork / baseboards, but they are installed poorly and look absolutely sloppy, thus leaving us to deal with home warranty post home closing. Most homes typically have small things to worry about, but craftsmanship shouldn't be an every house issue. Again, this is in large part due to them subcontracting everything and honestly not giving a crap about you or your home that you overpaid for. Everything above be prepared to encounter, but for us personally this was also one of the worst things that could happen to you. Our first and second of three project managers, we had were absolutely horrible. They consistently left us uninformed on our house progression, and completely missed our build timeline without any justification, which there wouldn't have been one that wasn't either a lie or bogus anyways, but still, a common courtesy or small compensation for Pulte's inability to meet deadlines should be expected. I honestly could go on for days about how much I despise Pulte, and I would never have built a home with them knowing what I do now. I will never again build with them or ever recommend them. ... More

Pulte develops a nice community with a nice choice of floor plans.

I was surprised at the amount of obvious flaws and poor craftsmanship that we had to continuously point out for repair prior to closing. Bring a level and magnifying glass when doing routine walks or you’ll be stuck with shorty work.

I love the design, very luxurious and spacious. The quality of materials is great. The house was finished in the anticipated time frame. Overall, very happy and would recommend Pulte!

We are first time home buyers and our experience was great. Steve the sales representative from Pulte Homes was very nice, polite and was very informative. When we had a question or problem, Steve always got back to us as soon as possible. We were also pleased with Jeremy who did our walk through in our new home. He did a good job and answered all our questions and fixed what ever we found in our new home right away before we moved in. We were very happy to have him do our walk through. Overall we are very happy to have had a good experience and wonderful people from Pulte Homes to work with us on purchasing our new home. ... More

Home quality is very positive for some items like finishes and appliances, but these are offset by poor workmanship. There have been several issues with grout, drywall, paint running marks, trim damage, cracked glass, unfinished stucco, etc. Many issues will be resolved by the owner due to the small scale, but give the price of the home, expectations were much higher in the finished product. It is now clear that the price is entirely market driven and not an indicator of home quality which we have come to accept. Customer Service staff and the site manager have done all they can to help with the issues but they are excessive and the trades cannot be mobilized more than once during the warranty period unless there are safety issues (which have been escalated and are being prioritized for repair). ... More

The process of obtaining a mortgage was tedious. There was a lot of back and forth . Even asked for a US currency income whenever my husband was recurving a Canadian currency pension. All they have to do was convert it to US but instead called us several times that it has to be in US. After our closing time and we were supposed to move in, our moving truck has to park outside the house because there was something else they have to fix before it will sign off that whatever they fix is ok. We have pay extra time because of the wait. We had 2 moving trucks waiting to unload our stuff. Constructions workers cars/ trucks remained parked in front when the moving trucks are trying to park. They should clear the area when someone is moving ..We weren’t aware too prior to purchase that we will paying for our garbage service separately. We thought it was included in our HOA fee.. ... More

Overall experience was satisfactory. I would definitely recommend a potential buyer.

Smooth process, great people to work with.

Robb provides fantastic customer service and did a great job throughout the sales process. Updates from the field manager were too infrequent (3 emails in 8 months) and we typically had very minimal notice for any of the build quality meetings. The field supervisor provided great customer service during the final stages of the build. Warranty service is quick to respond and schedule trades to repair.