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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14470 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14470 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Pulte mortgage was excellent

  • Anthony H.
  • Verified HomeBuyer
  • September 19, 2019
  • FLORENCE, AZ

Pulte morgage got me into my home fast, really fast. They are great but some small thing like laundry door doesn't close and my linen and coat closet doors stick. They said the will fix them though which bring it back up in my mind anyways

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

One of the better builders in town

  • Sara V.
  • Verified HomeBuyer
  • July 31, 2019
  • Tucson, AZ

Good sales support. Moderately good construction but minimal selection of cabinetry and other accessories. Design flaws in Salerno model such as location of powder room, no outlets in walk in closet, insufficient storage space in general, insufficient number of towel bars, cheaply made towel bars and rings, insufficient lighting in master bath, interior spaces painted flat white which is a cheap, inferior choice, limited appliance choices of inferior brands, low quality cabinets with no 21st century design choices like pot drawers throughout kitchen.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Feedback for Team

  • Ankur S.
  • Verified HomeBuyer
  • July 17, 2019
  • Austin, TX

Team at Parmer crossing is a great team. I was really impressed bu the support they showed during whole process of delivering house. The house was delivered on the date confirmed. I am really impressed with team Lamonica, Josh and Shaun and Project Manager who started our home.. Great Thank you to all for making our first home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - More than Satisfied

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Peoria, AZ

More than Satisfied

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

Pulte feedback

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Phoenix, AZ

Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. .

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Overall Good Experience

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Sugar Grove, IL

We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Excellentl service

  • Gina O.
  • Verified HomeBuyer
  • May 31, 2019
  • North Las Vegas, NV

From start to finish and I’m very satisfied with the product

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2019
  • Chanhassen, MN

Pulte was very responsive and always there to help. We had access to the house during the whole process.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Factual comments on my experience

  • Curtis M.
  • Verified HomeBuyer
  • July 28, 2025
  • Fishers, IN

Overall good experience with agent Jonathan and construction manager Nick. There should be a category for design of the home. Major issues with the downspouts location and not draining far enough from the house to prevent water settling under house. Buyer be aware. One downspout releases in the middle of the driveway. This horrible design and creates a dangerous ice patch in the winter and Pulte refuses to correct the issue. The other downspouts don't present the same danger but long-term concern is that a footer may settle after the 2 year warranty due to soil erosion and I'm stuck with a ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear Jonathan and Nick provided great support throughout your journey. However, we're truly sorry to hear about your concerns with the downspout placement and drainage design. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 3

Great home….poor follow up.

  • John C.
  • Verified HomeBuyer
  • June 16, 2025
  • Las Vegas, NV

This home was a great build and 98% done correctly. I would recommend Pulte to others. Compared to other home builders, this was a better experience. My only issues have been with the follow up after I moved in. Then things slowed down, didn’t get things fixed. Never provided promised items. Like missing shelve hangers. My first 30 days turned into passing items along and now having to fill out requests for service to get things serviced that were already promised to be fixed. So poor job on the delivery and follow up.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re so glad to hear that you’re happy with the quality of your home and that the overall build process met your expectations. That said, we sincerely apologize for the delays and frustration you've encountered with post-closing follow-up. We understand how disappointing it is to have promised items go unfulfilled and to face additional steps just to get previously discussed issues resolved. We would like to make leadership aware of your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 1

Kim....sales. Logan...construction. I have already forgotten the senior closing agent's last name.

  • Patricia C.
  • Verified HomeBuyer
  • June 04, 2025
  • Zephyrhills, FL

Sales and Construction personnel were great. All very knowledgeable, attentive and responsive. The closing side fell short. Our senior agent felt put out at some very mundane requests. Overall we would consider a repeat buy with Pulte if we were ever again in the market.

Pulte Homes responded:
Thank you for sharing your experience with us. We’re so glad to hear that Kim and Logan provided excellent support throughout your sales and construction journey! That said, we regret that your closing experience didn’t reflect the same level of attentiveness, and we appreciate you bringing this to our attention. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Nick is extraordinary

  • Bruce Malcolm W.
  • Verified HomeBuyer
  • March 12, 2025
  • Apache Junction, AZ

Construction manager was incredibly involved in the construction process and always available to discuss open issues and their resolution. Couldn’t ask for a better intermediary throughout the process. Morten, on the front end, was also very responsive and professional. Great experience overall.

Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that you had a great experience with your construction manager and Morten. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte homes

  • Joshua S.
  • Verified HomeBuyer
  • March 05, 2025
  • Charlotte, NC

Clear communication, but workmanship is a bit mid tier.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Its a pretty nice home

  • Ricky D.
  • Verified HomeBuyer
  • January 06, 2025
  • Brownsburg, IN

Pulte needs to raise their standards a bit. Trim work detail is very disappointing, fit and finish of some doors is not that great.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Great staff and great neighborhood

  • Armando S.
  • Verified HomeBuyer
  • December 01, 2024
  • Richmond Hill, GA

Great opportunity and offer, to live in a safe place with great amenities

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Our experience in choosing Pulte Homes

  • Dennis B.
  • Verified HomeBuyer
  • November 01, 2024
  • Richfield, OH

Linda, our Sales Person, was always helpful in answering our questions and showing us the information that we requested. Jeremy, our builder liaison, throughout the finishing process has shown professionalism and the willingness and follow-up to complete items that were requested..

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Experience

  • Robert E. M.
  • Verified HomeBuyer
  • September 26, 2024
  • ALVA, FL

The whole process was great !!! Jared was simple the best !! He was on top of everything and resolved anything quickly. Everyone seemed so pleasant, and extremely hard workers ,

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 2

Nice home, but has a few issues that we can't seem to get fixed with Pulte

  • Eric M.
  • Verified HomeBuyer
  • September 13, 2024
  • Lake Villa, IL

Our home has about 6-10 minor issues that we keep getting promises for repair - but it hasn't happened. We've lived her for almost seven weeks. Home is very nice and generally good construction and features, with the notable exception of the interior paint - it's terrible, apparently sprayed on with no primer, and we will be repainting everything as soon as we can.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

matt

  • Nancy C.
  • Verified HomeBuyer
  • August 11, 2024
  • Santa Fe, NM

One of the employees was very responsive and helpful. The other not so mch

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Outstanding build of a home

  • Kalena S.
  • Verified HomeBuyer
  • August 10, 2024
  • Lake Alfred, FL

I am a new homeowner, and I must say moving all the way from New York to Florida Pulte made the process such an easy one. The construction manager Melvin who was in charge of my home went above and beyond in explaining everything about my new home from explaining the sprinkler system to how to change my air conditioner filter. I would 100x recommend my friends and family to buy their home thru this amazing company.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

great!!

  • Musa J.
  • Verified HomeBuyer
  • July 13, 2024
  • Rogers, MN

If i express my sincere appreciation for the exceptional experience I had with Pulte Homes during the purchase of my home. As a satisfied homeowner, I wanted to share my positive feedback with you and highlight some key aspects that I believe other home buyers should know about my experience with Pulte Homes. First and foremost, I want to commend Pulte Homes for the outstanding quality of construction and attention to detail evident in my new home. From the moment I stepped into the property, I was impressed by the craftsmanship and superior materials used, which truly set my home apart from ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Monica in sales and Rob in customer service have been great.

  • Michael M.
  • Verified HomeBuyer
  • July 08, 2024
  • Fort Lauderdale, FL

The Monica in sales was outstanding, the project manager overpromised and underdelivered, the customer service manager Rob has been great.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Adam

  • James M.
  • Verified HomeBuyer
  • May 31, 2024
  • Lake Orion, MI

Adam was, by far, the most attentive, caring, and helpful person we have dealt with. He addressed and solved all our concerns and answered, explained all our questions. He went above and beyond to be sure we were satisified.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Post closing completion …and turnkey issues

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2024
  • Mentor, OH

The home was built with quality but not 100 percent finished . Trim packages and other qualities that should be standard are extra . House not really finished with unpainted garage , shower tile not sealed and do your own grass . Move in but can’t take a shower and yard mud becomes owner issue . Supervisor Nick was great , and responsive and kept buyer informed . Need follow up now on punch list items that were not finished prior to closing .

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 3

Great teams (people) to work with

  • Jijettia R.
  • Verified HomeBuyer
  • May 02, 2024
  • Aurora, CO

The Sales team was/is great to work with. They were patient with answering all my questions and didn't try to sway or influence my purchase decision. Great communication, updates provided with pictures during the various build stages was value added service on display. It made the experience more special. Found some surprises during the build, like the closet being omitted from the basement by the wet bar. All marketing info and online interactive tool included the closet. Was informed at pre-drywall that the closet was no longer offered and no option to request it. Another surprise ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

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