Pulte Homes Reviews

The finishing of the inside doors and the dry wall in the corners is very bad. (Very sloppy, not good quality workmanship. Obviously whoever did it didn’t take pride in their work.

Honestly I just spent a month in the new home and all the stairway is cracking and I remembered I told the building manager about this during home walk. I hate the noise that came out of stairway whenever am going up and down the house.

Very slow almost non responsive in correcting issues after the closing. I’m not talking small things. They are very slow or non responsive to correct the issues. No matter how serious they may be. Yes I repeated my self. That’s how ignored I feel.

I find myself keeping a spreadsheet for warranty repairs, chasing when repair people don’t show, and am now sending a weekly update on what is outstanding, not scheduled, etc. I already have a full time job and don’t really need more work honestly. Accountability or your partners is critical and accountability of Pulte to manage the repairs to be done. I should not have to chase these on a daily basis between my own conference calls for work. We are home everyday working and schedule our work around folks coming and the rate of showing up is 25% then I have to chase it myself.

Paid a premium price for average workmanship. Not very happy.

Can't get answers on final finishes on my house like no one cares anymore since I already moved in

Field Manager has a problem with keeping appointments he made for warranty maintenance. Defective blinds STILL have not been fully corrected, Exhaust fan in bathroom replaced-upstairs bathroom exhaust starting to go out. Bathtub faucet needs to be replaced,, going on 60 days and nothing. Finish/surface of concrete driveway and walk way is flawed. Brown stains & dark spots. Advised RDU Warranty was told it was not their problem.

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

Great home and value

I like the design and flow of my house. Project manager gave detailed description of phases of the construction. Final walk went through every little detail of the house and I was satisfied that I would be moving into a well-constructed house.

Not responding to the issues after closing.

This is my first time owning a home. The house is big but it’s made as cheaply as possible, super sloppy work. The floor is what’s called a floating floor, so you have your little kids running around or you walk around, the entire floor shakes, kitchen silverware rattles. No attention to details, you will have crooked walls, some spaced are bigger than others and not symmetrical.

My grass was not level from front to the back on my house. Looks so ugly like that please I need all my glass to be one level thank you.

There are issues that a new house shouldn’t have!

Closets not durable, we’re not anchored well to the studs, had to put longer nails for durability

Drywall work in house was terrible walls are crooked and can see seems especially in the garage painting is terrible had to repaint the entire inside of house would work was terribly painted dirt everywhere in paint very difficult to sand out also woodwork was pieced together with six to eight inch pieces in a row just very very poor craftsmanship not worth the money flooring is making crackling noises when walked upon refrigerator door opening was made the wrong side and had to be completely reconstructed would not recommend to anyone

With numerous curved or bowed walls, workmanship is not the word I would use. This obviously shows that the job supervisors were not observing the quality of work being preformed. Communication was poor form the site supervisors. The home buying experience was great. Robb did a wonderful job and kept us in the loop on everything.

so far my life is consumed with service calls to fix issues. 1.electrical 2.shower hole in stall 3.non-working air ventilation 4.non-working stove vent and send hot air back into the house 5.dead plants 6.broken circuit breaker 7.gap/air in kitchen floor laminate 8.laundryroom floor shakes, not stable 9.many edges around home are not 'square' 10.A/C condenser water drain clogged 2 times 11.some house have retaining wall under the fence, we do not causing huge holes exposing to neighbors. I am sure there is more

Not very responsive, no service

We were forced to closed on our house that was not finished. It’s been 30 days and, still the home looks like we live in a construction site. Pulte should be embarrassed to have home close with so many issues.

I have had several issues with the home that were not corrected , the site manager stop communicating with me so now I am working with your warranty department hoping to get some repairs taken care of, so the experience was great up until closing then things have gone down hill from there.

Our heating unit has been broken for over a month and it has not been fixed. Supposedly they need a part that they can’t seem to obtain. It is actually snowing today. No heat. This is a brand new building. How hard is it to find a part? The are building another 50 unit condominium complex right next to ours. Couldn’t they take one heating unit from there. Our heating unit leaked down to the two floors below us, so we are all unable to have anything in our coat closets.

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we were without power in our living room for 12 days and during one of the appointments to fix the issues, the electrician found spliced wires (FIRE HAZARD!!!). We have very little good to say about the quality of the house. It was rushed to get it off the books by the end of the year and it shows!! We aren't worried about sharing our experiences with others. ... More

Everyone I worked with was nice and helpful for the most part. The craftsmanship is sub par. The cabinets and counters are well done. Painting job was sloppy and I removed paint splatter from many places on my new flooring. I have found several cracks and chips in things that I’ve submitted requests for but still am waiting to hear back about a plan of action. I can appreciate the speed at which the home was built but it was definitely at the cost of quality attention to detail

It’s been a nightmare. Tons of issues found on the pre closing walkthrough now 5 months later still fighting to get things corrected. The people that come fix stuff just damage more things in the process so we are getting nowhere other than more problems. The communication sucks completely about who is doing what when. People don’t show when they are supposed to I have missed days of work and changed plans over and over to accommodate for no one to show