Pulte Homes Reviews

I am pleased with the quality of my home and all that care and attention to detail was utilized throughout the whole homebuilding process.

Builder is not responsive, home poor quality for the price

The house, the layout, and the option were tremendous and well thought out. However we were promised certain items to be finished and installed but almost 2 months after we are still waiting for those items. Additionally, during the build process, the communication was very good but after the signing it went to nearly non existent where I have to make office visits to find out any information.

I've never built a house before and Pulte made the process extremely easy. The build quality on our house is amazing and Pulte still checks in with us periodically to make sure we are still satisfied.

Pulte experience so far has been excellent.

Communication from start until after purchase is very poor. No one in the company returns phone calls, text messages or emails. From the on site sales agent who we first spoke with. pulte finance could not provide a break down of closing costs or current mortgage rates. Pulte could or would not provide advance estimated time line on a closing date in order to lock in a mortgage interest rate. We tried after closing to get ahold the builder to ask a couple questions, no response. the customer care rep standing in our kitchen saying they would not nickel and dime us over getting issues fixed, then proceeded to nickel and dime us over 6 driveway stones out of place and blamed it on us for having a moving truck on them. We were never told to not have a moving truck on the driveway. (Stone companies up and down the street, 15 minute repair. Still an issue). Our Kitchen cabinets and drawers are falling apart, we have been in the house two months with zero follow up on repairs, we had to initiate a follow up call on service and got no answers. If i provided this kind of customer care in my business I would not have a job. ... More

Overall, total home buying experience was great. Sales team was involved throughout to answer questions and offer suggestions with design and options. Construction team was very responsive and provided regular updates with the build. Closing was a breeze following the final building inspection approvals. Totally satisfied with our home and the Pulte team that made it happen.

The construction manager was available and responded quickly but the overall project was drawn out over 10 months. They left the house filthy, especially the floors. Expect to mop them several times to get the dry wall dust off.

The entire process was very efficient. Susan Foilka, the sales agent, was attentive and always kept us informed, answered all of our questions and was so pleasant to deal with. We are very happy with the quality of the house.

It's been a month now since we moved in. So far, I've raised many issues nothing has been checked and closed. Other than that the overall experience is good.

From the moment we met Patti, working with the Pulte Mortgage Team of Marie and Tyler, John, our Superintendent and Dustin in Warranty. I will simply say,,,,The Best of the Best. In the current age we live in. Yes, there were delays and corrections. But compared to other local and national builders, speaking with others that were in the same process and time frame as us. Our process was so much more streamlined and corrections corrected far faster and to perfections. Prior, during and even after closing. Patti, John and the Mortgage Team makes us feel like we are their highest priority. Needless to say, I would not consider any other local or national builder other than Pulte. We are so satisfied with our new home, The floor plan and all the features and upgrades it came with. This neighborhood to us, is unmatched and we could not be happier living in Glenmore. ... More

Follow through and communication poor

From the first visit to closing on the home everything went smooth with no issues. Pulte and their employees were easy to trust with the process. The house is a great house and we got everything we absolutely wanted. Would recommend Pulte as a high quality home builder.

Very easy to work with! Pulte gave us everything we wanted.

Not a great experience buying home with pulte

Whole process was done in professional way Highly recommend

This was our first new build. We were thrilled with what Pulte offered and promised. Throughout the building process we experienced a lot of headaches which were caused by lack of communication and under delivered expectations. Maybe it was the lack of supply and/or skill labor, but the communication definitely could have been better to eliminate misunderstandings. As home buyers we trust the professionals’ input and communication to help us understand what’s next. Through this experience we felt confused and desperate to figure it out. It’s unfortunate that we had this experience because Pulte was highly recommended to us. We definitely had too many negatives. Overall, we can not recommend anyone to go through the same process as we did. ... More

Overall the house is gorgeous, very nicely designed, spacious, and modern. And most of the work is done quite well, such as electrical and cabinets. But others, especially painters, are terrible. They actually made other trades' work worse. The painters painted over all electrical outlet and switch covers, sprinkler heads, etc. Really terrible paint job, so just be prepared for that.

Great experience ! Easy buying process and sales person was very helpful!

Great Experience and Good Quality Home

very bad at doing follow up repairs you have to stay like honey to a bee to get pulte to get things fixed, its very time consuming and frustrating to get them on top of things

The overall experience was good. We were able to monitor the process frequently and were provided information and updates about the status from the construction manager. The closing date was 3-4 weeks later than the estimated, however. The condition of the house is good and any issues are being dealt by the builder

I have had a great a experience with the process of buying and building my house. Sammy Perry and Colton Felt were the best through the process. I give them 5 stars!!!

I would not recommend Pulte.

Great experience during the home build process. Construction Manager Matthew was knowledgeable and helpful throughout the process. Happy and excited after moving into new home.