Pulte Homes Reviews

I had a wonderful experience with Pulte. Mark was our salesman and he was phenomenal. Unfortunately, we had to deal with supply chain issues which resulted in some delays but overall, Pulte delivered an amazing home. I love everything about this home and love this community so much.

The staff that handle the post inspection and repairs are very determined to fix any issues with your home. Nicolette is extremely helpful and quick to get the job done. I can only say that I am grateful for everything that she has done for me and my family. I need to mention Tara, Frank and Sam because they have been extremely supportive and helpful throughout the entire process. Thank you Pulte!

The home buying process was great. Regular update throughout my build. Perfect home for me and my family.

Great quality of workmanship with high quality materials. Quick to response and very helpful

This was our first new build. We were pleasantly pleased with the transparency of the process.

Pulte has a good reputation for providing a good product. Liked the fact that the home has a 10 year warranty on certain things.

Salesperson Lara was so much fun to deal with. Always had time to answer my questions. The field construction manager Roy was the best. Always on top of things and right there for me

That the Pulte team is well organized and will do their best for you.

Our experience with Pulte was great! We kept hearing from other homeowners that with all the supply chain issues, there was no way our house would be complete in the timeframe given to us but Pulte made it happen. Everyone from the sales team, our construction manager, and the onsite builders were wonderful to work with. We’re so thankful for their hard work on this home!

Daniel really stood out - very helpful, prompt, and effective in all issues so far.

Not crazy about having to do so much on-line. I prefer face to face interaction.

Didn’t have a great experience with the sales person even had to escalate the issue’s however everything else was great. Construction manager and had a change in sales manager helped turn the experience around. Definitely loved the design and quality work how they do the construction.

I feel the closing was rushed. I was told to fill out a document online. Come to find out the document was my actual closing. I wanted to sit down, and sign papers and ask questions. It was like i was deliberately misled. I did the closing on 12/21/21, I still haven't received my closing documents. I was told they would be sent to me

Project Manager was great! House is built incredibly well. Material used is of the highest quality. Only reason I did not give five stars is because of the money I spent during the design process on the low voltage cable. There is no cable service in the neighborhood so all TV must be streamed. There is absolutely no need for low voltage and was not made aware. Besides this detail the entire process was incredibly and would build with Pulte again.

My GC Craig was the best , he kept us on the loop. He took care of all of our worries. We had confidence in Craig and in Stewart in the office also.

The home seems brand new.. thank you

From the sales person to the foreman was exceptional. The builders word was everything especially when the house is ready on time to move in. The floor plan for my model was exceptional, the design had the openness that we loved so much along with the master bedroom and bathroom . Location of the homes in Florence are the best love the space and the views of the mountains. From start to finish Pulte nailed it!

The construction manager is always immediately responsive to my needs. He always fixes my problems.

Everyone went above and beyond when we worked with Pulte Homes except for one department. I would love to give them 5 stars if I can separate them with Pulte Mortgage and just give Pulte Mortgage a 1 star but since this survey combines both I have to make it a 4 star. I would buy another house and recommend Pulte Homes to all my friends and families because of the quality of their work and responsiveness to any inquiries and concerns. BUT STAY AWAY FROM PULTE MORTGAGE. Their response time is so bad I almost did not go through the purchase of the house. They left me hanging with questions and are very hard to get a hold of. If you've purchased a house already and are familiar with the process then these guys might work for you, I am just talking about people that are buying for the first time. It will be an awful awful experience. ... More

The sales rep (JILL) was amazing throughout the entire process. Our closing day was stressful, hectic, and confusing due to lack of communication - (Jill was out of town - I’m sure it would have been better otherwise). Stacy is GREAT and very responsive, helping with any issues with the house - breaker reset, squeaky faucet, etc. very happy and in love with our home.

This was good home buying experience

With COVID, we had some delays in the building process, but our experience with our salesperson, Michael, and our field manager, Oscar, were the best!! Our lack of one star on the rating was due to our negative experience with Pulte Mortgage only. Everything else from sales, to design meeting to build went great. We love our home!

Jimmy the construction supervisor was great to work with. Friendly and responsive to our issues. Marie was the mortgage office was not really helpful. She did not answer or return phone calls in a timely manner. She was asking for information that we had provided twice before on the day before we were supposed to close. That made for a very stressful day.

Bill was great to work with

I had good experience with the builder