Pulte Homes Reviews

Extremely dissatisfied, I am furious about the fact that the floor was not protected, all tyles are scratched Kitchen countertops are chipped 2 months since closing i have not been able to setltle

Our experience was great. Both Derek and Omar were a pleasure to work with. Overall we had a decent experience, only thing to keep in mind workers need to be a little more organized, less sloppy throughout the process with a bit more attention to detail. Also, cleanliness of the home before handling over to the homeowner should be a little bit better.

Our Pulte journey started with a visit to Summer Bay. We met with Belinda and loved the workmanship we saw in the model homes. From that day forward, all the way through closing, everyone we worked with and met were positive and professional. The process was explained through every step. We love our new Pulte home!

Our Pulte representative and construction manager were amazing to work with. They were honest and very easy to work with. The availability of different layouts of homes was just enough and the selection for interior cabinets, hardware, flooring, tile, etc were a little overwhelming. Stick to a budget and they will help with that! It took o ly 6-7 months from start to finish! Great experience!

The experience was great from start to finish.

The on site construction manager has been outstanding to work with and go above and beyond to help when asked.

Unfortunately, our experience after moving into the home has been extremely disappointing and frustrating. We have encountered multiple issues with the house that required attention, and the process to get them addressed has been slow, unorganized, and lacking accountability. Communication significantly dropped off after closing. It has been very difficult to get timely responses or clear updates on the status of our concerns. In some cases, we have had to follow up multiple times just to get basic information, which should not be the responsibility of the homeowner. What’s more concerning is the lack of ownership in resolving these issues. Problems that should have been straightforward to fix have taken far longer than expected, and the overall coordination has been poor. This has taken away from what should have been an exciting and enjoyable experience of settling into a new home. Additionally, we were informed about a referral bonus at the time of closing, completed all required steps, and provided the necessary information. However, even after the expected timeline has passed, there has been no clear update, and attempts to follow up have gone unanswered. This only adds to the frustration and reflects poorly on the post-closing support. Overall, the lack of responsiveness, delays in addressing issues, and poor follow-through have made the post-move-in experience very disappointing. This is not the level of service we expected after making such a significant investment ... More

Steven, our builder manager/superintendent communicated and facilitated our build experience thoroughly, efficiently, & expeditiously. He kept us on top of the building process with timely communications. The construction site was always organized and clean. We have built a number of homes over the years, and Steven has provided us the best home building experience thus far. In addition, the overall workmanship and product quality are clearly evident throughout the entire home. We are indeed pleased and recommend & congratulate the entire Pulte Team here at Waterways, Richmond Hill, Georgia. Regards, Ray & Donna T ... More

Susan was incredibly helpful during the buying process. She stayed in touch with me and explained step by step the entire homebuying process with Pulte and visited after I moved in. The house is lovely and we are thrilled with our home buying decision.

My experience buying my new home at cattail from Pulte has been great. The sales people, the product manager, everyone have been very professional.

So far, we have had a great experience with our new Pulte home. The purchase process was straightforward and seamless. Since we purchased a quick move in home, we can’t speak for some of steps in the process but the sales process wasn’t overly complicated. Leading up to closing, we had multiple walkthroughs to check the quality of the build and learn the mechanical systems. We had a third party inspector inspect the house prior to closing and they found very few issues, even said it was one of the better new constructions they have seen. Sean (project manager) and Alex (customer support) have been quick and responsive taking care of any minor issues that have come up pre and post closing. While we cannot speak for the long term quality of the home, based on what we have experienced so far we are very pleased. ... More

I think they rushed through the build and had shotty work in many areas. After closing I was dropped like a led balloon. It has been 2 months since closing andI have yet to have a rough grade or driveway put in while spec homes have been built and finished including grade and driveway long after my closing. Needless to say I am very disappointed.

Pulte team was knowledgeable, efficient, and provided a great product on time

Most of it went well, apart from some closing details that I won't disclose here and have been discussed with Pulte's team during closing. Still learning the details of the house and getting minor details adjusted. So far, the experience with the building/aftersales support team has been pretty good.

Our construction manager kept us fully informed at every stage of construction. The loan process and closing through pulte was very easy to navigate. We now have a beautiful home and are confident that it has been built with the highest standards.

Very nice and enjoyable experience working with pulte homes.

She being amazing to work with

Buying this home was So difficult using Pulte Mortgage. We have excellent credit, Zero Debt , a down payment of 34% of a the sales price, and all of our documents in order ( account statements, income statements etc). It would have seemed it should have been easy. It was so difficult, I sent all the documents requested then a different loan processor requested the same info again apparently did not look at the file first. This happened several times. The process was ridiculous. That is the mortgage part, now the house itself. It is ok. On our pre closing walk through the construction manager identified a drainage issue between our home and the neighbors home, he submitted a ticket for repair. More than a month later nothing has been done. I submitted a repair request through the owner portal and was told it isn’t covered. I have since sent a follow up email and the construction manager got involved since it was identified prior to closing however as of yet nothing has been done. I am at this point very disappointed and wondering if this was the right decision to purchase this home. ... More

We just remodel the yard and interior decoration , I think need some time for more feeling

Overall a good experience with our inventory home. The Pulte sales team Jennifer was helpful and straightforward throughout the process, and Jared, our construction manager, did a thorough job during the builder walkthrough. Any issues we noted were addressed quickly, and the home was delivered as expected.

A beautiful experience from start to fininsh! Thank you.......

My buying experience was good from start ti finish. Dylan, my sales agent kept me in the loop. My punch list was handed in in a timely manor.

New homeowner of pulte home was very underwhelming. Build quality is full of issues in manteca. Eg. Wiring problems, paint issues, carpet padding nails are exposed; that even injured the kid. Baseboard are uneven and had nail patches.

The salesman, Jeff, was very knowledgeable and helpful. He listened to our needs and helped us find the perfect lot and home plan. The construction manager, Michael, did an excellent job in managing the major and minor aspect of the construction. He really understood every step of the process and kept us informed along the way. Michael took care of any needed corrections right away. Overall, our experience was very positive with Pulte Homes because of their high standards but mostly because of people like Jeff and Michael.

Everything was delivered on time and as promised. There were no surprise costs at the completion. Our Construction Manager Charlie, went above and beyond keepping us informed and adressed any of our concerns promptly. This made for a smooth stress free build. We are very happy with our new home. Thanks to Jason and Charlie for the guidance they provided during this build.