Pulte Homes Reviews

Overall experience was good with Pulte. The construction team was really helpful in all ways. One member from the mortgage team was not effectively communicating back.

Until this week Pulte has answered all my concerns. I’ve left messages to 2 different people concerning electric concerns. 1 person answered my calls about a dead tree in my front yard but I haven’t heard anything since.

When purchasing our Pulte home, we got some pleasant surprises when purchasing the home, price included appliances, blinds, land, closing costs and buy down of mortgage rates. Blake very friendly and easy to work with, no pressure, which is a big bonus. Nothing turns me off more, than a pushy salesman

Our home buying experience was a very pleasant and timely one

I had some couple issues with plumbing and Pulte has been very quick and responsive to fix the problem. And Luis is very kind to response to all my questions with regards to some home maintenance. I am satisfied so far with the quality of the house. But I had issues with HOA. They did not give me any information about the HOA and I had to figure how to contact them and ask for HOA rules.

We love our Pulte Home. It’s in area accessible to all kinds of shops and the interstate. For the home itself, it doesn’t look as big and spacious when you’re standing outside in front of it. But when you come enter, you instantly become wowed by the high ceilings and spacious rooms. Of course, with more room, there’s some give and take. I sometimes hate they build these mass production homes where they compromise garage space. The garages are barely big enough for 1 compact vehicle and 1 mid-size SUV to fit in. Other than that, I really like the fact Pulte has different communities with different designs and options you can choose from. The subdivision I’m in has 3-5 different designs with the Mitchell being the most popular. I wish they had model homes of the other designs when we were looking at this community. The yard space is perfect and spacious. The design center staff was helpful. Our builder, Tina, and her crew were awesome. She provided updates on a regular basis about if there were going to be any delays or if something had to be reordered. Closing was a breeze and our agent, Jimmy, was pretty good as well. If you’re one who is looking at Pulte Homes and desire a new home to be built, that is the best way to go because you can design your house with the many options and add-ons they have. Of course it will be pricey the more things you add but it will be well worth it in the end. The agents on site are friendly and helpful as well! We anticipate making great memories in our community and can’t wait to meet our new neighbors as the subdivision fills on up. ... More

Home is exactly what we wanted and the response to fixing items has been good.

I had a great experience with the purchasing team, however, I was surprised that the appraisal wasn’t available until 2hrs before close. The appraisal was less than asking price. We received an 30k off based on the pre-appraisal asking price which was misleading since the house appraised at the same price as the 30k off, so we really didn’t get an incentive other than 10knat closing.

Build manager Adam was very responsive and helpful through the build process. We definitely got more value from a new build with pulte than any of the used options we found in the entire Detroit area

The experience was awesome but Pulte Mortgage underwriter was over the top nosey, intrusive and over the top with personal information

Had a great experience working with construction manager Chris. Chris’s honesty and professionalism was exceptional.

Very satisfied with the quality build of our home. All issues we did find during our "celebration" were corrected before our closing date. Home was finished on time!

It was a very nice experience working with the sales person, construction manager, and loan processor

The build process was excellent. My construction manager, Alex was a great communicator. Pulte Title was the opposite. They did not return my calls. The mortgage folks were great Gabriel Montoya and Nance Parker.

Rob and Garrett are two people that each buyer in our development work with once the building process starts. These two guys are the right people for the job. They went above and beyond! They exceeded our expectation and followed through on everything that was discussed.

Many things stand out as positive. Highest rating goes to how often I was notified of the status of things. What had been completed, what was pending, etc. Employees were always willing to answer questions. If I texted or called they would respond rapidly. A couple of times items I selected had to have substitutes. I was notified quickly and told what my options were. Thanks to everyone I interacted with.

Online closing was smooth compared to other States . Builders / Project Managers Steve & Zack were great . Very responsive & Professional . Warranty people were very warm & helpful so far . As with all new homes there were and are some minor issues that warranty has handled very well and responsibly. We are very happy with our new Pulte Home

We signed our contract to build a Pulte home in February 15. On July 27 we closed. During that time we received contact communication and updates from our building manager. Any time we had a question we could text or call him and he'd reply within minutes. On way least two occasions he moved his schedule around to meet us for tours with our of town family. The ease and painlessness of the process beats bidding wars and unending house tours any day. Knowing what I do now, I'd make the same decision to work with Pulte.

I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.

Overall it was a smooth process ftom approval to closing however the house seem rushed and had a few things missed that required another take after move in.

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

Our CM, David, was amazing. He always contacted us or got back to us, addressed every small or big concern we had in every step of the build. He would not let us close unless we were happy with the results. A couple fibs on the sales team side, but wasnt a deal breaker.

I think pulte prioritizes their build to sell over people coming in to build from scratch but that’s my real only gripe . The team I worked with to build my house especially my project manager Dylan was absolutely amazing. He always was very attentive and responsive almost immediately. Even now a couple things ( nothing wild ) have popped up and he still has been involved . Highly recommend their building team . Worth every penny .

We purchased a spec home and we love it. There are certain things we were unaware of that we may have learned had we engaged prior to breaking ground. Fortunately, most we can live with. One thing I highly recommend is not to put the microwave above a gas stove. When cooking with gas the microwave is too hot to the touch to use. Steve was great. Very knowledgeable, kind, considerate, professional, available, timely. Working with Steve, I felt he was striving to give me the best quality build in a home you could get. I understand what he deals with on a regular basis and not one problem was insurmountable for him. Christine was the best. I felt she always went above and beyond with all of our needs. She kept us so well informed with phone calls and text messages whenever she had the information we asked for. She was responsive on her days off, which exceeded our expectations by far. I feel that she may have handled things for us that were not up to her to remediate. She is definitely who you want on your team for an extremely important job, such as building and investing so much into something that is everything to us such as our home. ... More

I had very good experience buying my first home from Pulte. The team itself is very understanding and very responsive. Andre has been great in getting a very good deal and always understanding and responsive to any questions or concerns I had. John mainly has been excellent in getting the house ready in time and responding to any questions I have or issues I see while construction