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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12934 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12934 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

The house was done when they said it would be!

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Charlotte, NC

The most important thing for us was that the house was ready when they originally said it would be because we were moving across the country. In that aspect, the house was ready when they said it would be ready - so 10/10. Beyond that, I feel like we got what we paid for. It was a spec home (nothing custom) so I would say we got average level attention to detail when it came to finishing the house.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Workmanship of build and pro-active communication by sales agent

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Norristown, PA

Good workmanship and construction management. Pro-active communications by sales agent.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - they try hard to please

  • Ronald S.
  • Verified HomeBuyer
  • April 06, 2022
  • Novi, MI

they try hard to please

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Speed of building

  • Jeffrey N.
  • Verified HomeBuyer
  • April 06, 2022
  • Novi, MI

Everyone was very nice to deal with.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Process was easy.

  • Raymond W.
  • Verified HomeBuyer
  • April 06, 2022
  • La Grange, KY

Process was easy. They are production builders, so there are limited options. The models are beautiful but they represent most upgrades. If you want a home at that level of trim you will have to go with these upgrades. We did go with many upgrades. Ultimately our home appraised at 10k less than we paid for it which was a big disappointment. The subs didn’t clean up and the floors were dirty and muddy most of the time during construction. I paid extra to have the garage painted. The subs left clumps of sparkle all over the floor which I am scraping up now. Attention to detail was lacking. But ...

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Communication

  • Erika N.
  • Verified HomeBuyer
  • April 06, 2022
  • Matthews, NC

I really appreciated the time that Adam took to update us on the process and immediately respond to concerns we had. I am somewhat upset on the quality of granite that we received in the kitchen, but will contact our warranty agent.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

What stood out the most

  • Ashok S.
  • Verified HomeBuyer
  • April 06, 2022
  • Georgetown, TX

The team helped with items even after closing

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality

  • Allison S.
  • Verified HomeBuyer
  • April 06, 2022
  • Shelbyville, KY

Pulte is a good company, definitely recommend this builder over some others. There are pros and cons to new builds so go in with an open mind. Pulte makes the process easy and effortless. If you decide to go with Pulte Mortage and Pulte Title it makes the process even easier. We are very happy with our home!

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

The weekly updates kept me informed.

  • Sylvia R.
  • Verified HomeBuyer
  • April 06, 2022
  • Huntersville, NC

I had a great experience. I was kept in the loop through all phases of the building process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Salesperson, Project Manager and Site Supervisor were helpful every step of the way.

  • Anonymous
  • Verified HomeBuyer
  • March 21, 2022
  • Tucson, AZ

We loved working with each person assigned to us from the salesperson, and the supervisor(s) along the way. Extremely helpful during the process. Being our first new build, we've been a bit underwhelmed by the final product - poor paint job & drywall installation, messiness in cabinet installation, etc. Perhaps this is the norm for large tract home communities, but to us, the work in many areas has been mediocre, thus the 3 stars for quality. It's been an interesting and educational process, to say the least!

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Super helpful manager

  • Joseph W.
  • Verified HomeBuyer
  • March 17, 2022
  • Houston, TX

We experienced some delays at the beginning of the process, but Pulte brought in an awesome manager to help close out the process and we immediately saw the pace pick up and the communication improve greatly. Overall we are really happy with our new home.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Pulte helped make it right!

  • Jason D.
  • Verified HomeBuyer
  • March 17, 2022
  • Celina, TX

Pulte helped make it right!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Great agent to work with when we started

  • Wendy G.
  • Verified HomeBuyer
  • March 16, 2022
  • Okatie, SC

Lots of choices, clearly experience builder. They'll lead you through the whole process

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Mounika T.
  • Verified HomeBuyer
  • March 16, 2022
  • Minneapolis, MN

Good and provides updates

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

James is a trooper

  • Alexander H.
  • Verified HomeBuyer
  • March 16, 2022
  • Tucson, AZ

Our construction manager James is a real trooper. He’s had to deal with supply chain and work force issues and has done very well. I will say though that the timeline of completion made it impossible for him to get the house up to the standard that we expected. While there are many minor issues like poor drywall, paint, hardware alignment, we still have items that are simply incomplete. No screen door, unpainted/finished items, fit and finish issues. I will say that James has made an effort though. He needs assistance from his management. The house functions without major issue at the time of ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Pulte Homes - Had nice experience with little problems related to quality

  • Srinivas K.
  • Verified HomeBuyer
  • March 16, 2022
  • Haslet, TX

Had nice experience with little problems related to quality of construction process. Where works damaged couple of items.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - We love our home, but wish some of the loose ends were being

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2022
  • Saint Paul, MN

We love our home, but wish some of the loose ends were being tied up quicker. Obviously the exterior has to wait for warmer weather, but the response time for some of the fixes has been slow. Perhaps not Pulte's fault directly, but still an inconvenience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

The people at Pulte Homes have responded to my needs quickly

  • Mary B.
  • Verified HomeBuyer
  • March 11, 2022
  • Osseo, MN

So far very nice experience love my new townhouse

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Overall I am happy with my home.

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2022
  • Westerville, OH

Overall I am happy with my home. There are some small issues that are being resolved.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Pulte Homes delivered a quality home and made the transition

  • Francisco O.
  • Verified HomeBuyer
  • March 10, 2022
  • Fair Lawn, NJ

Pulte Homes delivered a quality home and made the transition from renters to home ownership a breeze. The construction team was in constant contact with us throughout the process, we couldn’t be happier.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

How to persevere during the COVID-19 pandemic

  • Daniel T.
  • Verified HomeBuyer
  • March 10, 2022
  • Fort Lauderdale, FL

This was certainly an experience to remember; what should have been no more than 10 months from signing our contract to the end of our 3-months delivery estimate. Although we signed our contract at the perfect time, before everyone decided to move to Florida; COVID-19, we, along with everyone else that signed a contract in 2020 were affected by the pandemic with supply chain and construction delays that extended our wait an additional seven months from our initial estimated 3 months. However, we finally closed and we are happy with the overall construction of our home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Pulte Homes - Honestly with supervisor Kyle

  • Brian G.
  • Verified HomeBuyer
  • March 09, 2022
  • Naples, FL

Honestly with supervisor Kyle

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Pulte homes are built in good quality.

  • Dx P.
  • Verified HomeBuyer
  • March 09, 2022
  • San Jose, CA

Pulte homes are built in good quality.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Final Review

  • Pamela M.
  • Verified HomeBuyer
  • March 09, 2022
  • Bainbridge Island, WA

During closing, Pulte went through all of my requests and made sure they were complete. I am happy with my new Pulte home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Steve with the walkthrough was the game changer. Very attentive to our needs

  • Joseph H.
  • Verified HomeBuyer
  • March 09, 2022
  • Las Vegas, NV

This is our second Pulte home in Skye canyon and we just love it. They build a great house and this one we will be in for a long time to come!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

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