Pulte Homes Reviews

Overall a great experience with a professional caring team esp TJ !!!!!,Felicia !!!!! and Isabelle!!!!! So blessed to have these people in particular assist me with the home purchase. They are a great Pulte team.

Purchasing a home with Pulte and using their mortgage provider was overall a pretty smooth process. I do feel as if some areas could have improved craftsmanship (electric wiring to light switches that just doesn’t make sense, screws missing in several places, lumps in flooring, paint missing on ceiling in one room, gaps in wall under shower window, just a variety of small items that we’ve noticed here and there), but overall a pleasant experience. Our construction manager changed between 3 different people, but our final contact, Chris, was incredible. He was very knowledgeable and always responsive. He truly made the experience worth it and from that sense, we highly recommend. This was our first home purchase so we have nothing to compare it to, but we are pleased. ... More

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Team was responsive to questions and requests. Appliances not high end but overall construction is good

I was very happy with the whole buying experience. Walk through issues were handled with no problems. Been here a month and the only situation has been an HVAC issue. I'm OK with the Pulte's response to it but if option 1 is not available, there needs to be an option 2, with their third party.

Overall the builders did a good job. This was our first home built from the ground up and so some of the issues may be normal that we experienced. I'd say out of the minimal issues we ran into the most frustrating one was we were told the house was going to be cleaned before closing and I don't think that ever happened. They vacuumed the floors but that's all it looked like they did because it's been two months now and we're still scrapping paint splatter off our floors in every room. windows weren't cleaned but again that could be a normal thing for a new house. one other note to future buyers is to check your stairs. My 10 yr old found out the hard way that the nails were poking through the carpet on every step on the stair case. I used a hammer on each step to smash them down. Other than that it was a pretty easy process. Pulte does a good job communicating with buyers on what's going on and where they're at with the building process and everyone is quick to help with any issues that arise. ... More

Great looking homes with high quality materials. Getting a mortgage thru Pulte is very easy and simple.The warranty deparment are experts in customers service and act very fast.

We had a good experience buying the home. However this could have been better. Pulte did not give much choice for upgrades,almost everything is standard. For example carpet is standard for bedrooms. We would have liked vinyl/ wooden flooring in bedrooms. Communication of the closing date was not very efficient. Selection of external bricks/ stone is very limited. External design/ architecture of the homes are outdated ,could be more aesthetic & appealing.Landscapping is mediocre.

Our home buying experience with Pulte was overall very positive. They have always been very courteous and responsive to all of our needs, even after we moved into our new home. The quality of our home is, generally, very good. There have been minor imperfections but those have been taken care of or will be taken care of in the near-future. That said, in our opinion the quality of some of the fittings and fixtures leave much to be desired. From electrical fittings to locks and bathroom fittings, the quality is not a good value for money paid (even after all upgrades). We are having to change several of these fittings to our own choices, as a result. Also, there is very little space between adjacent houses - obviously an attempt to squeeze in more profit by selling more houses in the available space. The conclusion is that the personal side of things dealing with Pulte Homes people is excellent but the value one gets for money is not quite as good. ... More

Our sales manager - Rachel and construction manager - Michael - made the process so much easier. They worked around the clock to help us get everything together and answer all our questions.

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.

Home quality is good but selling process can improve.

My construction mgr., Julian B., was very attentive to my requests. I would recommend him and Pulte Homes to other buyers. The follow-up after the close was very much appreciated.

Title office was excellent. Project manager is exceptional.

The one complaint I have is the tile floors were NOT sealed. We didnt realize that until after we moved in. The build was good and the project manager is great to work with when needed. I am having a tough time with the floors so we decided to seal the floors ourselves, is what moving in all over again having to move all the furniture out and then back in once the sealer dried.

Our experience was overall very good. For the most part, the team was great to work with. Our site manager Brayden was fantastic! Samantha, our salesperson was also amazing. Brook our warranty/customer care manager is THE BEST!!! Our biggest issue came from dealing with PULTE mortgage. Our experience with them was a D- at best. With them waiting until the final weeks and days leading up to closing to request additional documents and finally close the loan the day before closing, they added a ton of undo stress to the overall experience.

Many changes in personnel made the process more difficult. Not all work completed by closing; some items still pending. Employees maintained polite attitudes.

We had a couple of items to be addressed, they were addressed in a very timely manner and with great effort, professionalism and care for our needs!

Responsive staff, and overall positive experience with this group.

The only absolute thing I would change is the paint. Why every builder wants to use the cheapest interior paint I have no idea but it’s already peeling in several areas less than 60 days in a new home. I’m sure they will take care of it but still so annoying.

Construction manager knew what he was doing and attend to issues in an expedited manner. Made the process that much more enjoyable knowing I could rely on that department.

Our experience with Mike was fantastic. He was responsive, always on time when we met, very knowledgeable and thorough. He even suggested a nice memory making activity with our kids.

Pulte company picks excellent property locations and build larger homes.

Very smooth throughout the process! I was a quick move - in and Pulte homes did well to help me through the mortgage process and closing.

The builders team have a very good attitude and willingness to help