Pulte Homes Reviews

Our first construction manager did a great job inspecting the site and making sure corrections were made. He did such a great job he was promoted before he could finish the last month prior to our closing. His replacement was less attentive to details and following through with actions. I wish we had a third party inspection prior to closing.

I expected buying a Pulte home would. be the same. as the Pulte home I just sold. Nothing could be further from the truth. The house is wonderful. The construction is wonderful. I gates did not work but they were fixed quickly. The. community center is not ready. The HOA is not ready. All things will be fixed in time. I understand that, and the price was right...

Experience is what I expected. Pulte associates were very nice. Contractors with big builders can be very hit or miss. Carpenters, plumbers, tile workers, and others did a great job. The painters/drywall workers did a poor job. Drywall seams are clearly visible, paint missing in plenty of spots, and overall messy work.

During the final walkthrough, I reported several issues, including dirt marks on windows, marks on the walls, and the need for repainting. However, most of these issues remain unaddressed after closing. It has been very difficult to communicate these concerns with support again.

Happy to see the quality of the construction and as per the initial design discussed. The construction manager was great and walked through in detail. Working with the Mortgage was also a good experience and easier process to closing. There should be lights installed in every room which makes things easier and don't have to go with contractors to install.

Sales - Kristine was really helpful with our questions/concerns. This helped us pick the right options and come to the point of putting the initial deposit down which triggers the start of construction. Builder - Joe was also really helpful and build our house in timely manner answering all the questions we had. Closing experience - We opted with Pulte Mortgage and Derek was also great at guiding us and getting us best rates. Can be done better: 1. Co-ordinating with various parties including Pulte builders, mortgage, escrow to make sure I have everything needed for closing. The onus was on us and we kept getting email updates anytime there were changes made behind the scene. We then had to follow up to understand what changed and what are our obligations. 2. Quality: The quality of material is decent. The wall paint chips off so easily compared to previous places I've rented. I'd have expected a new house built to have a better quality than the places we usually rent. ... More

Very easy process, exactly what I needed.

The Sales experience was positive however we expect more flexibility The Construction Manager, Outstanding personalized Service, Lorenzo S. is genuine customer care professional. The Mortgage experience, we expect to have the most competitive % as we understand Pulte offer good deals but we finish with a local lender The Closing Experience, was pushy and not clear in communications specially with our calls (rude and hanging the phone to us ) . The signature process was fast and clear

Working with Porter (sales) was a breeze and delightful as I picked the model appropriate for me. Porter was very patient, knowledgable, and courteous. The design center was a bit frustrating and felt rushed because of the lack of information regarding my options. Example, what the actual material was I was choosing and the differences in warranties, wear etc. Prior knowledge of that pertinent information would have been very beneficial and made this process much easier. The finance portion was simple but a bit frustrating as well. I reached out several times to my loan officer to keep track of the interest rates and he was out of the office. By the time he got back to me the rate increased. This happened twice. Auto response and/or coverage during loan officers absence would have been helpful. Also, with the financing, Pulte advertises a low rate but that rate does not actually exist unless one wants to buy down several points, kind of deceiving for the buyer. Lastly, my construction. The home itself I love but there were several issues with the finishes paint, trim, air, heat and other little things. However, Anjelika, (my construction gal )took charge immediately to correct all of the issues. She scheduled followed up and even met the subs at my home when I could not. She truly went over and about to make sure I was happy. Her orchestration and willingness to make it right has made my house a home. I am now a happy Pulte home owner. ... More

Everyone thru out the home buying process has been wonderful.

Wonderful buying experience and really love my new home

Make sure all the items in the Checklist has been covered

Pulte did a great job with the process and the staff is very friendly.

Construction manager was outstanding

Construction Manager makes or breaks a subdivision. Chris is really great and Tyler his walk through orientation manager is excellent.

Great home, building went longer than planned… communication in that area lacked.

Sales office staff & builder are very helpful. Five Stars ! As for overall process, I don't feel safe in my new without a functioning Ring doorbell or fence for my dog which is a long process & waiting time. The company has not activated the Ring after several calls & 40+ days

I recently purchased a new home in Arbor Oaks. Overall I am very happy with the home. I do think the quality of the workman ship could improve. Even after inspecting the home before we closed and having a lot of cosmetic issue's fixes we are still finding a lot more that need to be fixed. Most of what we are finding is just sloppy work. Pulte is very responsible to getting items fixed but if they were to do a better quality job to start there would not be a need to come back to make these repairs.

Within the first month of living in the home a pipe burst and leaked to the first floor and damaged new furniture

All went well moving into the new house. A few minor issues with front door weather strip. The dryer vent tube was not connected to the wall. Kitchen exhaust vent was making banging sounds when windy. All have been addressed or are in the process. All responses to requests for fixes have been quick and easy.

The complete process was simple and well organized.

Overall a good experience, long wait, sales personnel friendly but not always helpful. The morgage group friendly and helpful but not competitive. The construction manager James was great. He made every effort to meet our needs and always responded quickly and politely.

We brought the home with vallybrooke plan with elevation 22,two windows in this plan kept on bathroom and one in closet-both won’t give the use of windows. Another plan issue is even though home is more than 3300 there is no proper media room- loft space is designed kind of waist like many doors and closet-we don’t have a place to keep our projector-we went with this plan because pulte agent mentioned this plan have big loft for projector but after built we realized that this room is not useful for media room purpose

Overall good experience but communication with sales person at Woodland Hills is really difficult at the time of closing and we have to follow up multiple times to get the proper response. When I had issue while removing some if the big stones..i have to go through higher management to resolve it..when I reached out to sales agent she just said it’s not possible to remove without any proper explanation. I feel like once you sign the contract..they don’t care much about it. They should look after their existing customers as well when we have issues to follow up.

I checked out all available units on multiple occasions and was able conclude with incentive. I am happy to get what i want for my budget. I was guided in right direction to make correct decision. Also, i got support in moving into the home which was very very helpful. Overall, i’m happy and its great