Pulte Homes Reviews

We purchased our first Pulte home in 2018. We like the quality of the home so much we decided to purchase a second home in another Pulte community. We recently went through hurricane Ian and neither home even had a roof tile out of place!

With pulte buying experience is very bad. If you trust sales agents you will loss lot. We need to fight , argue with them to get best. We sign a contract with other party on same day, same time and same model. Other party lot have more land nearly double and also cul-de-sec but finally there paid 12500$ less than us. Pulte decrease there price because there fight well and not trusted pulte mortgage. We didn't get any advantage by trusting pulte. We regret our decision. I want to know new buyers don't trust and they don’t follow equality. Never go for pulte mortgage if you choose pulte mortgage you need to pay more. We loss very much and very bad buying experience ... More

Having a house built in Florida while living in New York isn’t an ideal situation but Pulte homes made it work without any issues. I came to Florida a few times while it was being built and it was never a problem for me to walk through and check the progress. I used Pulte for my mortgage and homeowners insurance and that was the best way to do it so I didn’t have to coordinate anything because they would communicate with each other without me being the middle man. The closing went smoothly for the most part except for 1 or 2 hiccups which weren’t caused by Pulte. I would certainly buy another home through Pulte and also recommend anyone looking to buy do the same ... More

Pulte did a great job, with the home buying process. I love my new home.

Pulte builds cheap quality homes. After moving in I definitely felt that in terms of value proposition, it is not worth it. The homes are built with cheap quality materials and finishes.

Communication is not their strength!

We love our new home! It’s beautiful and everything has been wonderful. Any post closing have been addressed and are already fixed or in process.

Overall a good experience, a lot of little details we over looked that I wish we paid more attention to. Everything we asked for they did. If I could do it again I would but I would be more involved and went and inspected the house more through out the building process.

The warranty team responded quickly for urgent issues regarding pests and fallen trees.

We finalized our home 5 Aug and couldn’t be happier with our new home.

My wife and I had such a great experience. Mary Ann and Alan made this difficult process easy.

Scott was very responsive and went out of his way to answer our questions. Other than supply chain issues significantly slowing the process down, the overall build experience was excellent and we are very satisfied with our Pulty home.

We have had so many issues that would require us reaching out to service department for requests. Each issue is addressed by different person and it takes forever to come out to work on it might even take multiple visits. We paid for the upgraded padding for the carpet but they didn’t install it in the house. Overall I would say I expected better quality, planning, and service.

Good builder with good reputation, they keep that standard. As with all homes there can be issues but as homeowners we have keep noticing those and bring those to their attention.

Well built house and great area but I’m still waiting on my roof to be looked at!

There were several small items that needed to be fixed and it took over 1 month of being in my new home before these issues were addressed. They need more than one Customer service manager for a location as large as Potomac Shores.

Rusted kitchen countertop. The spots are spreading everyday. None of the people from Pulte are responding. They are claiming it to be natural stone mineral deposits. This is not true at all.

Poor quality construction . Not worth for money . Materials used are very bad . Design and architecture issues .

We have a great experience with. Very professional group of people. We have not moved at the house yet so we can not really judge the workmanship and quality. We like what we see so far

We have had several issues with our home and Shane has been extremely responsive and willing to try to make it right. Unfortunately, our microwave has never worked, and it has been 60 days and Kitchen Aide has still not resolved the issue, despite two trips to repair. We expect a new home wo have everything work and that it should be replaced and not fixed. We have also had several issues with attic doors that needed replacement. Despite two repair visits they are still not completed. The quality of workmanship seems to lack the attention to detail and some of the workers just want to get it done versus doing it correctly. Again, Shane has been very responsive and acted quickly, but some of the issues still remain. ... More

There are so many issues with the home. Finishing is bad. Paint issue in so many places. Field manager rushed us to give him good rating at first but now we regret it. Cracked walls, cracks and damages in the floor and in so many places. It feels like Pulte just want to sell their home and don't care about the home quality. We are having very bad experience. We should have gone with lennar or taylor Morrison. Would not recommend pulty to anyone.

We love our new home and most of the process was very smooth. The sales rep and design center were wonderful. However, our construction manager was unresponsive at times and is yet to fix any of our post-move-in punch items. We would buy again with Pulte but would voice our concerns louder and earlier if we ended up with a poor construction manager again.

Brandon provided excellent service for us. He responded to our inquiries in a very timely manner, always had satisfactory answers to our questions and helped us immensely throughout our inspection and closing process.

Was not able to select finishes or upgrade cabinets, bathtub, flooring, paint colors etc. would have liked to upgrade from contractor grade. Design issue with downspout draining water by front door and driveway making it impossible to enter unit with walking thru river, design of walk in shower leaking water onto bathroom floor.

My first home in 2006 was with Pulte and I can tell you my experience with Pulte from 2006 and in 2022 are quite in stark difference. Pulte Mortgage itself is very horrible to deal with. I never had such a bad experience getting mortgage with Pulte. Even the manager had to set me up with an outside banker as he understood how bad Pulte Mortgage is. I also don't appreciate new vent system with Pulte. They are made of cheap plastic pipes which in turn will get worst eventually. This will be my last purchase with Pulte. No more and never again.