It takes a team to purchase a new home. From the first encounter in the sales center, to the finance area, to the construction center, and to the final closing process, each representative provided personal, professional, and patience to make the process of purchasing my new house a seamless journey. Thanks very much!

Pulte Homes responded:
Thank you for sharing your experience! We truly appreciate your kind words and are glad to hear that every step felt personal, professional, and seamless! It means a lot to know our team made your homebuying journey a positive one. Congratulations on your new home and thank you again! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Home Buying Experience with Pulte

Sunil K.
Verified HomeBuyer
January 14, 2026
Aurora, IL

Pulte is trustworthy and very reliable to work with. They adhered to the timelines they committed to and offered a wide variety of options during the Design Appointment. Overall, I’m very satisfied with Pulte and their excellent team.

Pulte Homes responded:
Thank you for sharing your experience! We’re delighted to hear that you found Pulte to be trustworthy and reliable, and that we met the timelines we committed to! It’s great to know you enjoyed the variety of options during the design appointment and are very satisfied with the overall experience. We truly appreciate your kind words and your confidence in our team! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Good floor plan, but lacking finishing

Anonymous
Verified HomeBuyer
January 14, 2026
Horsham, PA

Overall good experience with home buying and beautiful plan. Finishing is not up to the mark and would expect better for the price paid. Work orders to fix stuff post move in is slow.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you had a good overall homebuying experience and that you’re enjoying the home’s design! At the same time, we’re sorry that the finishing details did not meet your expectations for the price and that post–move-in work orders have been slower than anticipated. We'd like to ensure our leadership is aware of your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5

Quality 3

Trustworthiness 4

Responsiveness 3

Great experience with a quick move-in home

Jeyakumar D.
Verified HomeBuyer
January 14, 2026
Justin, TX

We had an excellent experience with this builder. Since this was a quick move-in home, the process was smooth and well managed. Larry from the sales team was very helpful and made the buying process easy and transparent. The construction quality is decent, and any issues we reported before move-in were handled promptly. Clint was very responsive and ensured all reported issues were fixed properly. Overall, we feel the home is good value for the price paid and would definitely recommend this builder to others.

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your quick move-in process was smooth and well managed, and that Larry made the buying experience easy and transparent! It’s great to know that Clint was responsive and ensured any pre–move-in issues were handled promptly. We truly appreciate your feedback, are glad you feel the home is a good value and thank you for recommending us to others! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

love the constraction manager

Cheng-Yu C.
Verified HomeBuyer
January 14, 2026
Las Vegas, NV

love the constraction manager Peter. alwasy very responsive. find me the answer promply if he didn't have it. love it.

Pulte Homes responded:
Thank you for sharing! We’re so glad to hear how much you appreciated working with Peter. His responsiveness and commitment to finding answers promptly truly make a difference. We’re happy you had such a positive experience! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Rob G

Robert G.
Verified HomeBuyer
January 14, 2026
Wilsonville, OR

Jennifer N was truly first class. Kind, considerate, honest, caring and professional throughout all of our dealings with her. We could not be more grateful and satisfied. As the representative and agent for Pulte would could not have asked for a more detailed and respectful kind individual. She was always available and willing to help us with our home purchase

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear how exceptional Jennifer N was throughout your homebuying journey! Her kindness, honesty, professionalism, and dedication truly reflect the values we strive for, and we’re so glad she made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to have supported you through your home purchase! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Execellent

Marcio d.
Verified HomeBuyer
January 14, 2026
Clermont, FL

It’s a Wonderful and great community!

Pulte Homes responded:
Thank you for sharing! We're delighted to hear that you had a positive experience with us and are enjoying the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Vidas way, an excellent choice

Eduardo M.
Verified HomeBuyer
January 14, 2026
Wesley Chapel, FL

Overall was a good experience, pretty easy on the loan process and the construction manager are always able to help and listen your concerns, we love our new house, so far everything is good with no mayor problems or repairs. In fact I still didn’t place any tickets for warranty, neighborhood is good and location is great

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the loan process was smooth, your construction manager was attentive to your concerns, and that you’re loving your new home! It’s wonderful to know everything has been going well so far with no major issues or warranty needs. We truly appreciate your kind words and are happy you’re enjoying the neighborhood and location! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 4

Disappointed with overall quality and support

Catalin A.
Verified HomeBuyer
January 14, 2026
Apex, NC

We purchased a new townhome built by Pulte Homes in Apex, NC, and unfortunately, our experience has been below expectations. The overall workmanship feels rushed and sloppy — issues we pointed out before closing were either covered up or cosmetically “fixed,” not properly addressed. After closing, getting anything resolved was an uphill battle. The sales and project management teams became unresponsive, and the warranty team hasn’t been much better. The materials used seem subpar: paint quality is poor, floors squeak everywhere, and you can feel the whole building shake when someone walks up ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that the workmanship and post-closing support did not meet your expectations, especially after concerns were raised prior to closing and not fully ...

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 1

Too many issues to mention

Anonymous
Verified HomeBuyer
January 14, 2026
Delaware, OH

Multiple Delays, multiple craftsmanship issues, shady practices, rude people top down, design and mortgage divisions were incompetent liars that never answer phone or email.

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the delays, craftsmanship concerns, and negative experiences you encountered with communication and support. We appreciate you bringing these concerns to our attention and would welcome the opportunity to review them further if you’re willing to connect with us. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 2

Responsiveness 1

Mike Has Great Attention to Detail

Nicholas S.
Verified HomeBuyer
January 14, 2026
Boerne, TX

Our Construction manager Mike has been amazing. He really paid close attention to the details of our home and has even checked in with us post closing to ensure our happiness. Customer Service has been very quick and responsive. We feel confident in our decision to buy with Pulte.

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that Mike has been amazing and attentive to the details of your home, even checking in after closing to ensure your satisfaction. It’s also great to know that Customer Service has been quick and responsive. We truly appreciate your confidence in choosing Pulte and are glad you’re happy with your decision! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

The home buying experience

Leonardo S.
Verified HomeBuyer
January 14, 2026
Stuart, FL

the home buying experience and closing were rather smooth. The sales manager was rather helpful guiding us through the process of buying the house. Craftmanship was satisfactory except there have been some issues with some appliances (stove and dryer) and contacting HOA manager has been difficult.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that the homebuying and closing process went smoothly and that your sales manager was helpful throughout the journey. We’re sorry to hear about the appliance issues and we'd like to escalate your concerns to our leadership. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

Nicole and Dime Plus Spot Shoddy Workmanship

Anthony B.
Verified HomeBuyer
January 14, 2026
Johns Island, SC

House is great but workmanship is spotty. Having to pay extra for items such as a gutter is ridiculous

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you like the home overall, but we’re sorry that the workmanship has felt inconsistent and did not fully meet your expectations. Your comments are important to us and will be shared with our team as we continue working to improve quality and value for our homeowners. ^KH

Total Score 4

Quality 3

Trustworthiness 3

Responsiveness 5

No name!

Anonymous
Verified HomeBuyer
January 14, 2026
Rockville, MD

I would give less than 1 or zero if that were on the list! It is all cheap materials—looks like a trainee built the house rather than a professional. I can list hundreds of them. I had to get my flooring done with tiles and when the carpet is lifted, i t was rough surface and holes everywhere like they hammered it—-staris too same thing! Very poor job overall!

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear how dissatisfied you are with the materials and workmanship in your home. Concerns like rough subflooring, holes, and poor finishing are understandably frustrating and not the experience we want for our homeowners. We appreciate you bringing these issues to our attention and would welcome the opportunity to review them further and discuss possible next steps. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 1

Pulte is Awesome

Joshua N.
Verified HomeBuyer
January 14, 2026
Columbia Station, OH

I had an excellent experience buying my home with Pulte Homes, and I couldn’t be happier with the entire process. The Emerald Woods neighborhood is beautiful, well-designed, and truly feels like home. From the very beginning, my sales representative Leah was outstanding. She genuinely understood my needs, took the time to make sure every detail was addressed, and worked seamlessly with both my agent Vincent and me. Her communication, professionalism, and dedication made the buying process feel smooth and stress-free. The financing process with Pulte Mortgage was just as impressive. ...

Pulte Homes responded:
Thank you so much for sharing your experience. We’re thrilled to hear how happy you are with your new home and that the entire process felt smooth, stress-free, and truly first-class! Leah, Sharde, Charlotte, Amy, Ed, and Chris will be so proud to know their dedication, communication, and attention to detail made such a positive impact, along with Vincent’s collaboration throughout the journey. We truly appreciate your kind words and recommendation, and we’re honored to have helped you find a place that truly feels like home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experienxe

Lee E.
Verified HomeBuyer
January 14, 2026
New Hudson, MI

The team was great and very helpful. I’d also like to highlight Marissa. Even though she was a sales woman at a totally different complex, she gave me tons of amazing assistance and unmatched service before Aspen Ridge was even started.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear the team was so helpful, and we truly appreciate you highlighting Marissa for going above and beyond, even before Aspen Ridge was underway. Her dedication and willingness to assist truly reflect the level of service we strive to provide! We’re grateful for your kind words and are glad you had such a positive experience! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Do not recommend purchasing a Pulte Home

Michael C.
Verified HomeBuyer
January 08, 2026
Fishers, IN

We purchased a model home and we were very excited. There were things that needed to be fixed and we were told this would be taken care of so we went ahead and closed. We closed in September and most of what needed fixed still needs fixed. The communication is very slow or non-existent. We just want the things fixed so we do not have to think about it and can enjoy our new home. I know what one of Pulte's answers will be it has been to cold to paint our garage door but there have been several days this could have been done. It is very embarrassing and discouraging every time we pull ...

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry that items promised before closing, especially something as visible as your garage door, remain unresolved months later, and that communication has been slow or absent. We'd like to escalate this to our leadership, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2

Quality 2

Trustworthiness 1

Responsiveness 1

Great Team

Chad D.
Verified HomeBuyer
January 07, 2026
Columbia, TN

Mike was a pleasure to work with and truly cared for the product he built. Overall, the process was good. The mortgage process was a bit messy, but we got the deal done and love the home.

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear that Mike was a pleasure to work with and showed genuine care in the home he built. While we’re sorry the mortgage process felt a bit messy, we’re happy everything came together and that you love your new home. We truly appreciate your feedback. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Mrs

Anonymous
Verified HomeBuyer
January 06, 2026
Perris, CA

Bad build quality, slow response, to issues, deflection of complaints, denial of issues by people in charge. Non caring to problems encountered.

Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear about the quality of your new home and the frustration caused by slow responses and lack of accountability when issues were raised. We'd like to make leadership aware of your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 1

Martin

Martin J.
Verified HomeBuyer
January 02, 2026
Orlando, FL

We have not had a good experience. First we were living on our home a few weeks and we had an issue with our smoke detectors. I called the warranty number and was told it’s not an emergency and they will come in 3 or 4 days. It’s a state law in Florida that you must have working smoke detectors so I don’t see how having no fire protection for my family is not an emergency. Also I pay HOA fees for my lawn to be cut, edged and fertilized none of which was being done for my first two months living in the community. I reached out to the managing group of the community and was told oh we are sorry ...

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear about the serious concerns you’ve encountered, particularly regarding the smoke detectors, having working fire protection is essential. Your concerns are important, and we would welcome the opportunity to follow up with you directly to review these issues and help ensure they’re addressed appropriately. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2

Quality 4

Trustworthiness 1

Responsiveness 1

Challenging Construction Process

Anonymous
Verified HomeBuyer
December 30, 2025
Lancaster, SC

What started as a very positive experience with sales and the design studio became more challenging once construction began. We encountered ongoing issues with follow-up, communication, and workmanship throughout the build. As a frame of reference, this is our third home and first new build. We selected most upgrades offered in our model and through the design studio. Despite being actively involved throughout the process, the overall quality did not fully meet our expectations, an experience we have since learned is shared by other Pulte homeowners in the area. While we are happy to be ...

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your early interactions with sales and the design studio were positive, but we’re truly sorry that communication, follow-up, and workmanship during construction did not meet your expectations. We'd like to escalate your concerns to our leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 4

enclave @Sherwood

Matthew K.
Verified HomeBuyer
December 28, 2025
Delray Beach, FL

Too many people to deal with. Should have a point person to coordinate. Also, were pretty responsive but did not like the immediate first response by the CM to an issue was essentially 'not our problem'. With no investiagtion., But they then came around to at least investigate.

Pulte Homes responded:
Thank you for sharing your feedback. We understand how having multiple contacts can feel overwhelming, and we appreciate your suggestion about having a single point person to help coordinate communication. We’re also sorry that the initial response to your concern felt dismissive, though we’re glad it was ultimately investigated. Your input is valuable and will help us continue improving the experience for our homeowners. ^KH

Total Score 4

Quality 5

Trustworthiness 4

Responsiveness 3

Great experience

VERONIA A.
Verified HomeBuyer
December 26, 2025
Peoria, AZ

The GC, George, the sales person, Vivian have been wonderful to deal with through the home buying and building process. They were both very attentive and responsive to our needs and any issues we had, they had resolutions! We are so happy with the home we bought and dealing with these two exceptional professionals! My only gripe is Pulte Mortgage. They did not make the process seamless and added more stress to the home buying process as the communication and underwriting was not so great!

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that George and Vivian were wonderful to work with and provided attentive, responsive support throughout your homebuying and building journey! It’s great to know you’re so happy with your new home and their professionalism. We also appreciate your honest feedback about the mortgage process and are sorry that it added unnecessary stress, your comments will be shared as we continue working to improve communication and underwriting. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Monika is the best

William M.
Verified HomeBuyer
December 23, 2025
Green Cove Springs, FL

Very nice people to deal with, so far we are very happy and Monika is such a sweet person to deal with

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you have had a positive experience thus far. It's wonderful to know that Monika has been kind and helpful throughout your experience! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Pulte home!

Anonymous
Verified HomeBuyer
December 22, 2025
Canton, MI

The sales and construction teams at Pulte have been so awesome!!! We can’t say enough for how much they’ve helped us during the construction process and afterwards!! They’ve helped with many planning issues as well as building and after building the house questions and issues that have come up. Can’t thank you enough!! Super teams!!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a great homebuilding experience with our team! It's wonderful to know that our team members were helpful and responsive throughout your process. Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Display

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes

Customer Reviews

Team Effort

Amazing Home Buying Experience with Pulte

Good floor plan, but lacking finishing

Great experience with a quick move-in home

love the constraction manager

Rob G

Execellent

Vidas way, an excellent choice

Disappointed with overall quality and support

Too many issues to mention

Mike Has Great Attention to Detail

The home buying experience

Nicole and Dime Plus Spot Shoddy Workmanship

No name!

Pulte is Awesome

Great experienxe

Do not recommend purchasing a Pulte Home

Great Team

Mrs

Martin

Challenging Construction Process

enclave @Sherwood

Great experience

Monika is the best

Awesome Pulte home!

Narrow Reviews by Area