It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from the customer’s perspective. ...

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear the building process felt rushed and that you’re now dealing with items that should have been completed prior to move-in. We'd like to learn more about your concerns and help address them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 5

Lianli

Lianli K.
Verified HomeBuyer
March 11, 2026
Manvel, TX

Very good experience with Pulte group, faster and professional service.

Pulte Homes responded:
Thank you for sharing your experience. We're glad to hear that you had such a positive experience with our team! It's great to know that you found our team to be efficient and professional. Congratulations on your new home, we wish you all the best! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Awesome people

Jessica L.
Verified HomeBuyer
March 11, 2026
Palm Bay, FL

Guided every step! They truly care too

Pulte Homes responded:
Thank you for sharing. We're delighted to hear that our team was genuine and helped guide you throughout the entire process! Congratulations on your new home, we wish you all the best! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Brilliant

Daniel O.
Verified HomeBuyer
March 11, 2026
Ormond Beach, FL

Could not have asked for a better experience. The whole team through and through was second to none! Top notch

Pulte Homes responded:
Thank you for sharing. We’re thrilled to hear the entire team provided a top-notch experience from start to finish! We appreciate your kind words, thank you for choosing Pulte! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Home Buying Experience

Byron G.
Verified HomeBuyer
March 11, 2026
ELGIN, SC

My overall home by an experience with Pulte was marginal at best. I was not wowed I was not wowed by the level of customer service I received or the responsiveness to questions I needed answered. The overall craftsmanship and materials used to complete my home build or better than most builders, but not anywhere near what you would find in luxury homes. Honestly, I am not sure how to answer if I found this builder to be trustworthy.

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, particularly regarding customer service, responsiveness, and overall confidence in the process. We would like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 1

Construction Manager

Robert J.
Verified HomeBuyer
March 11, 2026
Albuquerque, NM

Frank has been excellent, friendly and helpful.

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that Frank, your construction manager, has been excellent throughout your process! It's amazing to know he has been friendly and helpful along the way. Congratulations on your new home, welcome home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Home Buyer

Suneeta R.
Verified HomeBuyer
March 11, 2026
Punta Gorda, FL

The process was very streamlined, and everyone knows their job well!

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that your process was streamlined and our team was professional and helpful along the way! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Project manager was great Daniel and sales person Megan and Maureen in the design team were great

Luby B.
Verified HomeBuyer
March 11, 2026
Longs, SC

Would recommend Pulte to everybody

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear Daniel, Megan, and Maureen made such a positive impact throughout your journey! It means a lot to know you’d recommend Pulte to others. We truly appreciate you choosing us! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 3

Everything was a they promised

Babak M.
Verified HomeBuyer
March 11, 2026
Menifee, CA

Where should one begin? The Professional Sales team The exceptional product upon which they built their clients' homes The after-sales client services The QR code that seamlessly connects the entire Team to your brand-new home, as if you possess a fraction of a concern. I could continue elaborating. This experience of purchasing a home was entirely unparalleled in terms of satisfaction. Therefore, I highly recommend Pulte Homes of California Inc. Please keep up the unconventional work, Team.

Pulte Homes responded:
Thank you so much for sharing such incredible feedback! We’re thrilled to hear every part of your experience, from sales to the finished home to post-closing support, felt seamless and exceptional! It’s wonderful to know the tools and team made you feel fully connected and supported throughout. We truly appreciate your recommendation and thank you for choosing Pulte Homes! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Mike and Kathy

Kathleen M.
Verified HomeBuyer
March 11, 2026
Ocala, FL

From our first contact with sales person Frankie through closing everything went smoothly and efficiently. We are very pleased with our new home.

Pulte Homes responded:
Thank you for sharing. We're delighted to hear that your homebuying experience was smooth and efficient! It's amazing to know that you're very pleased with your new home, we wish you all the best! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

Nipam K.
Verified HomeBuyer
March 11, 2026
Durham, NC

Caison is very helpful and great at responding all of the queries

Pulte Homes responded:
Thank you for sharing. We're glad to hear that Caison has been helpful throughout your experience and responsive to your questions and concerns! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience

Orlando T.
Verified HomeBuyer
March 11, 2026
Ocala, FL

From the day of tour to Closing the process was easy, professional and very personal. After closing they have also been extremely attentive and responding in a timely matter. The sales person and the Construction Manager of Pioneer Ranch/ Pulte Homes have been great. This is my second Pulte Home and I definitely recommend.

Pulte Homes responded:
Thank you for sharing and for choosing Pulte again! We’re thrilled to hear the process was smooth, professional, and personal from tour to closing, and that the team has remained attentive afterward! It means a lot to know you’d recommend us. We truly appreciate your continued trust in Pulte! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

House Owner

Hany S.
Verified HomeBuyer
March 11, 2026
Riverview, FL

Very good experience and professionalism

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had such a good experience while working with our team! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience, but Greater Transparency Is Needed

Carlos T.
Verified HomeBuyer
March 11, 2026
Middleburg, FL

Overall, the experience with Pulte has been positive; however, I believe greater precision and transparency are needed regarding certain key aspects. The community does not have its own Social Club. While residents may access the Oakleaf Amenity Center, it requires upfront annual payment, which can be a significant consideration, especially for families with young children who rely on amenities such as a pool during the summer months. The HOA fee is relatively affordable, which is a positive aspect, but the enforcement and interpretation of its rules can feel quite strict and ...

Pulte Homes responded:
Thank you for sharing your thoughtful feedback. We’re glad to hear the sales and construction teams provided a responsive and professional experience. We also appreciate your comments regarding community amenities and HOA expectations, as transparency in these areas is very important. Your input will be shared with our team as we continue working to improve the homebuying experience. ^KH

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Easy to purchase, problems revealing themselves.

David S.
Verified HomeBuyer
March 11, 2026
Flowery Branch, GA

Easy to purchase, problems revealing themselves, outside and inside. Disclosure of property was iffy at best.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad the purchase process felt easy, but we’re sorry to hear about the concerns that have surfaced since move-in and your questions around disclosure. We would like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

Maintenance

Anonymous
Verified HomeBuyer
March 11, 2026
Mesquite, NV

The maintenance people seem to be very responsive and have indicated that the warranties will be honored. I am disappointed in the quality of the cabinetry and carpet, as well as the interior paint, for the price we paid. The electrical outlet configuration is odd. Our salesperson wasn't as well informed as could have been, so there have been some surprises. But, we love the efficiency of the home.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear the maintenance team has been responsive and that you’re enjoying the efficiency of your home. We’re sorry to learn about your concerns regarding cabinetry, carpet, paint, and communication during the sales process, as that’s not the experience we aim to provide. We would like to make leadership aware of your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 5

Great experience

Ohannes K.
Verified HomeBuyer
March 11, 2026
San Antonio, TX

A to Z great experience landscaping should be better as this is great company the elevation nor equal during the rain a lot mud and Watter spot As a builder Pulte great company there quality good just small things the finishing the workers missing the nice touch

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear your overall experience was a great one and that you’re happy with the quality of your home! We appreciate your comments regarding landscaping and finishing details, as those touches are important and help us continue to improve. Thank you for choosing Pulte and for taking the time to share your thoughts! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Just Ok

Anonymous
Verified HomeBuyer
March 11, 2026
Fuquay Varina, NC

I guess this is partially our fault for not asking the right questions as new buyers, but when we were choosing our lot, we were shown the lot which we loved and the elevation. We signed the contract and put our deposit down. Come to find out there was a fire hydrant very close to our driveway, causing them to cut into our driveway, and now we’re basically stuck with a single driveway instead of double. I wish they would have pointed that out prior to signing the contract and let us know. We would have chosen a different lot. We knew it was there on the lot, but we had no idea it would ruin ...

Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear about the frustration regarding the lot layout and driveway configuration, as well as your concerns about sound transfer. Clear communication during the lot selection process is very important, and we would like to make leadership aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 4

Good value homes

Anonymous
Verified HomeBuyer
March 11, 2026
Raleigh, NC

Buying experience was good, it was easy and responsiveness was great. Only area where I felt improvement is needed is the quality and unfinished work while final handing over. There were lot of minor work needed after taking possession. Even though the warranty is available, it wasn’t 100%perfect. Everything else was good.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the buying process felt smooth and that the team was responsive throughout. We also appreciate your feedback regarding the finishing details at handover, as that’s important to us and helps us improve. Thank you for choosing Pulte and for taking the time to share your thoughts! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

Reliable professionals

Sriram S.
Verified HomeBuyer
March 11, 2026
Tracy, CA

I am a second time home buyer. I enjoyed my home buying experience with Pulte. They are thorough professionals. They are pricey. I got my home constructed and delivered sooner 2 months ahead of the promised timeline. The Pulte mortgage, Pulte insurance is an add on that they offer and I opted in as I got discounts. My overall experience was good.

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear you enjoyed your homebuying journey and that your home was completed ahead of schedule. It’s great to know the team’s professionalism made a positive impression. We truly appreciate you choosing Pulte and hope you enjoy your new home for years to come! ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Hallmark plan in The Haven

Kendra G.
Verified HomeBuyer
March 11, 2026
Wilmington, NC

All representatives were knowledgeable and professional. Updates were given through my portal online. My home was completed before estimated date. Im looking forward to all the aminities that are available.

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear the team was knowledgeable and professional, and that the portal kept you well informed along the way. It’s wonderful that your home was completed ahead of schedule. We hope you thoroughly enjoy all the amenities and everything your new community has to offer! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Professional and Efficient

Anonymous
Verified HomeBuyer
March 11, 2026
Saint Cloud, FL

The craftsmanship and communication throughout the build process is excellent.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the craftsmanship and communication throughout your build process were excellent! We truly appreciate you choosing Pulte and hope you’re enjoying your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Minh

Minh T.
Verified HomeBuyer
March 10, 2026
Las Vegas, NV

Beautiful Design quality materials and good workmanship.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re so glad to hear you’re pleased with the design, quality materials, and workmanship of your home! We truly appreciate you choosing Pulte and hope you enjoy your beautiful home for many years to come! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Big difference between before and after closing!

Sung K.
Verified HomeBuyer
March 10, 2026
Carmel, IN

We've discovered several issues after moved in, it was taken cared of very slow and confusing way or not at all.

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear your post-closing experience has not met expectations and that the resolution of issues has felt slow or unclear. We'd like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 2

Our New Home

ROBIN H.
Verified HomeBuyer
March 10, 2026
North Port, FL

The process from beginning to the end was very stressful for us. We never built a brand new house. The staff at Pulte walked us through each and every step of the way.From sales to construction advised us and even taught us a few things. Zach and Shawn were amazing. Our new home was delivered on time and it is absolutely beautiful. Thank you to the crew who built it thank you what a great team you all are.

Pulte Homes responded:
Thank you for sharing your experience. Building a brand-new home for the first time can definitely feel overwhelming, and we’re so glad the team was there to guide you every step of the way! It’s wonderful to hear Zach and Shawn made such a positive impact and that your home was delivered on time. We truly appreciate your kind words and hope you’re loving every moment in your beautiful new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Display

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes

Customer Reviews

Pulte Homes New Build Process and Experience

Lianli

Awesome people

Brilliant

Home Buying Experience

Construction Manager

Home Buyer

Project manager was great Daniel and sales person Megan and Maureen in the design team were great

Everything was a they promised

Mike and Kathy

Great experience

Overall experience

House Owner

Good Experience, but Greater Transparency Is Needed

Easy to purchase, problems revealing themselves.

Maintenance

Great experience

Just Ok

Good value homes

Reliable professionals

Hallmark plan in The Haven

Professional and Efficient

Minh

Big difference between before and after closing!

Our New Home

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