Pulte Homes Reviews

One thing I’m totally disappointed with Pulte workmanship is the way the doors are fixed - All doors (except for 1) in first floor and second floor in our house are rattling. I have not seen that happen in any house. Apparently we were told that, that issue cannot be fixed. Wish someone could help. Other than that, we are overall happy with the construction and the response to our concerns. Will definitely recommend Pulte to others but will be happy if the doors issue is taken care of.

Pulte home I highly recommend

As a homebuyer from out of state, Pulte Homes made the experience enjoyable. From the constant updates from sales rep, to the knowledgeable design center designer, to working with the mortgage was a 5 star experience. The production side of the business was a 3 to 4 star experience. Weekly updates were provided, but I still have some items remaining from closing. There is a plan in place so I will reserve comment until delivery. Also better project management of subs would be my only recommendation. Really good product for track construction almost similar to the stick building model.

Make sure all open items are completed before closing. My home closing was 8/31/22 and closet doors were not painted. Closet doors were taken out to be painted and still have not been returned. Bigger issue, AT&T can not hookup my Internet because of missing underground cable feeding my house. AT&T blames builder and builder blames AT&T. In any case it's been 37 days and still no internet service due to missing cable. This is unacceptable, and there is no other service provider available.

Had an issue with main staircase with visual nail marks on treads and open gaps between stairs and stringer. All 16 steps out of 16 steps have gaps and nail marks. Reported to site manager before closing and he told us to handle it with warranty. Stairs contractor and Pulte warranty manager came out and look at it. Both agreed that it’s poor workmanship but still Pulte’s response is it’s within spec. Still working with warranty but this shouldn’t cause this much trouble. Still not sure if Pulte is going to fix the stouts. And so many little issues but once you closed the house, Pulte don’t response and resolve the issues promptly. Asked site manager to 3 door stoppers multiple times but no response. ... More

Our Pulte sale representative Mary Ann did an outstanding job of guiding us through the bidding process for a lot and then subsequently through the build process for our house. She was very knowledgeable and wonderful to deal with. Our construction manager Alan did a great job in explaining the features of the house during our walk-thrus and was meticulous in finding and denoting flaws that needed to be addressed by various touch-up crews before we closed on the house. He takes great pride in representing Pulte.

Overall the construction process went pretty well. They were highly responsive to any issues we had and met all requirements to my satisfaction.

Was a good experience. My realtor Pam was great. Very knowledgeable regarding the overall house purchase & process. All of the Pulte members that I engaged with were available when I had questions. Seth was also very helpful. Spoke with him frequently. Thank you for this opportunity to share my experience.

Moved in and had to deal with issues within a month related to build quality that left our new home damaged. Pulte was trying to deflect responsibilities and made the whole experience very frustrating. I don't think I would trust them again and would not recommend them.

The entire experience was positive every step of the way, from the initial sales crew to the construction liaison and through to the final sale

Our home buying experience was as expected during a pandemic. The overall process took 18 months. Hollie and Jacob were outstanding to work with, they were attentive and professional. Overall the home building experience was easy and we felt seen and heard. The Pulte mortgage company was a whole other story though. If I could give them negative stars I would. They made the process as difficult as possible and their communication was non existent. Although when they did contact they wanted information yesterday, and gave us absolutely no time to react. If you can stay as far alway from Pulte mortgage as possible you won’t have anything to worry about. Craftsmanship on our new home was as expected, these contractors are not building these homes like they are building them for family, they are building them with no one at all in mind. Work sites are dirty and littered with leftover lunch and materials. Items we asked to be fixed after final walkthrough were not addressed. And some things were sloppy, caulking, trim, drywall, things of the like. It wasn’t anything that can’t be fixed, but it will take time. Follow up work was efficient and professional but there seemed to be always someone else to blame. Overall, we stuck out the process because we really liked our realtor and the 3rd building manager we ended up with. They made it bearable. You get a lot of house for the value and we are overall pretty happy with the way everything turned out. ... More

From the beginning to the end Pulte did not deliver as promise. The mortgage company pulled out last minute and didn’t understand what I explained would be needed up front, additional monies were charged and not refunded, items I didn’t want were charged and performance on final product poor. After closing a power line was cut by builder and property was rushed to close but unliveable with no power for two weeks while I was of course paying to own it and rushed to close then the builder cut the line.

Love our home, but disappointed at some of the final work. A lot of painting that needs to be redone.

Times have changed! Prices have increased two-fold, yet the quality has diminished somewhat - this is our 2nd Pulte home, and the differences are noticeable. Hoping Quality control is the focus in the future

pulte construction quality is poor and you dont get the value for the price you paid

The HOA needs to learn how to work with the home owners instead of treating us like we’re just a number!! I know they’re not part of your company, but it should be a concern of yours. Thank you and thank god my house is still standing!!

Overall the experience was streamlined and easy to buy through pulte financing. Alot of moving parts with checking and re-checking the quality of the build. Quality assurance is near impossible with just one construction manager. He did a good job but its alot of moving parts to manage multiple units. We are going through the repair process now with issues found after closing, which is the real test. So far the tile company was great and repaired a broken tile in the shower and some sanding.

Unfortunately, we bought a spec house that was almost completely built, so we had no opportunity to choose design options, nor any ability to provide owner supervision during construction. So, there were issues with workmanship and poor-quality material, That being said, the assistance in getting all issues resolved has been excellent. Carina has been very helpful and professional in getting all our problems resolved.

We had a fairly seamless experience, and so far, aside from some small items, which is to be expected we have not had any issues. One thing that has been a bit bothersome is how loud it is inside when the outside water is on. I am not sure why that is, but it is pretty loud.

The process took a lot longer than expected. This construction manager kept us updated every step of the way and managed our expectations. The workmanship of the house is good and the quality of materials is good.

Our sales agent was great she is the only person I could count on. She kept the deal together when the site manager and construction crews were screwing up the build. I could not believe or count on a single word said by anyone else. Starting with the plumbing right down to forgetting the brick on the facade. Issues were clearly visible and workmanship poor. Stone work was done 3 times and still looks bad. I beam columns off level. Crooked walls, fit and finish were poor. Poor siding trim work. Delayed closing multiple times to get items corrected before I would close. Post move in has been no better. Shutters falling off, wrong thermostate was installed. Floors bounce, Yard service is poor. Lawn crews scalp the yards because of poor grading, trees and plants are dying. Worst decision I have ever made in 63 yeas was to buy Pulte. Avoid at all cost. I will be working on this house myself to fix it and make it right. That is a shame on a $550,000 house. Pulte Homes motto should be PROFIT OVER QUALITY. I am not alone in this thought. ... More

Initial sale about the purchase was easy and comfortable, not pressured. The project manager listened to our problems with the house, relay’s they will be resolved then you fill out a work order and get no where.Finish work is subpar.Sod looks dead in parts of the backyard, window seal broken so I see condensation.Baseboard going into the attic not finished.

While Ryan was doing his best. His workers and people hired by Pulte were not good We are still waiting for many items to be finished We closed on August

Bad communications and expectations.

Good service provided and very helpful team