Pulte Homes Reviews

Worst ever experience with Pulte, totally unlike "Pulte". The construction manager at this Irvine site was a totally irresponsible person, should never had been hired. The quality of the home under his supervision was so so so bad, we had to fix all issues after closing. The list of defects are more than 10 pages long. Still trying to fix it with the warranty team.

Nice home, nice team! Sales Jelena,construction manager Mark and warranty team, Everybody did wonderful job! Thank you all!

I like The workmanship and layout of the condo. My complaints are minimal . Only 2 TV outlets, not even one in room you call the den. The trash room is locked. So you carry out trash , have to put it down on carpet, unlick the door, pick up trash bag then put it down because you need two hands to open the chute. Locked? Ridiculous! What is anyone going to steal? Halls and garage are overly cold with the air conditioning.

The house is great. quality of workmanship so far is great.

Great location of home and community. However after closing very tough to get issues taken care of. Over a month after closing waiting for kitchen crown molding. The tiles in the home have different grout colors, uneven tiles, and grout size variations from 1/4 to 1/2 inch which make it look terrible. Sales team was amazing and the construction manager keeps information flowing. However incomplete homes that require much work are being closed on. After closing they were putting bathroom mirrors up!

I understand there are delays due to lack of supplies but that doesn’t excuses the lack of quality in work or providing great customer service. I have worked with multiple builders from Dr. Horton to Toll Brothers and Pulte is the 2nd to last builder on my list when it comes to customer service. The weekly updates on the build was very nice, but other then that, it seems like I was a bother. My concerns are not heard, and the superintendent and care team are too busy to help.

After closing on Jun 14, I’m still waiting for some repairs to be done. Kitchen cabinet missing baseboard, missing crown molding, etc. The pending issues is taking to long to be resolved.

Love our home. Biggest complaint is the standard finishes we kept and didn't upgrade, Wish the standard paint was better quality. Can't touch the walls without marking them up.

The process with Pult was smooth and less delay on closing date change overall the construction is a good quality and little issues left over but I am working with customer care to resolve them overall it was not bad experience working with Pultmort

Our closing date was rushed according to our construction manager he had requested the date be moved out two weeks but Pulte asked him to keep it as is (in fairness we were moving from out of state so both sides had a need to close quickly). With the date being rushed we knew there would be some punch list items that they would need to come back and take care of. They asked us to give them 2-3 weeks to make it right. Well we are over a month now still with 25 items on the list one of those items includes over 50 areas of drywall and paint fixes that are required. We have had many of the trades who are fixing other things tell us "we should not have been able to move in with the house still having this many outstanding items". I feel we are starting to get traction with the warranty team but it is due to us having to apply continued pressure and make it a part time job to manage our punch list and make sure things are getting done. We were really excited to begin to enjoy our house but we continue to find things that were not done right and get frustrated each time. At this point I would not recommend Pulte to someone else. ... More

We loved our experience with the builder. Though we do wish things moved faster, we also understand the more macro environmental factors that were a major contributor. Scott was great in communicating to us about updates with our build. Jodee was a huge help walking us through what customizations we still had time to do & updating us throughout the process as well. We really had a smooth process overall

I had a good experience... The quality of the house is very when compared to other builders. So for no bad experience.

They are a great group of guys! Only bad thing was that the paint

The completion time was months out from what I was told which now I’m paying very high interest rate due to the builder delay . Electric is not correct , they also had the water heater running with no water causing the element to burn and we had no hot water ; the A/C apparently was installed incorrectly now has to be repaired possibly needing to open the ceiling - many other issues - too much to write and nothing comes from this anyway . They got their money then leave the homeowners to deal with their shoddy work. How this past inspection is beyond me. Horrible experience very expensive and poor craftsmanship!!!!! Should have backed out when I had a chance. So disappointed in DiVosta . ... More

Poor customer service from builder and sales team. Unresponsive and provided misinformation.

The entire process was stress free from start to finish. All of the people mentioned in the title have been amazing. My husband and I shopped around before deciding on Pulte and we are confident we made the right choice.

All companies are only as good as their people. Our experience with the Pulte team of people was superb. From Steven in Sales, Laura in Design and Dylan as our Project Manager, we couldn’t have asked for better people to deal with in the process. Dylan was amazing. He truly manages the project and checks the work and get the jobs done correctly, all with an excellent demeanor. Any company out there would be lucky to have this guy on their team. We would see him on site in the neighborhood checking his various projects morning and night every day of the week it seemed. Great job to all.

Everything was great Marci was excellent and so was the building manager Jason. Easy to get ahold of and always available with any questions or concerns. The build quality is very above average as well… They are priced competitively and you get what you paid for and more. Thank you Pulte and your team as well!

Sales staff are great to work with. Good follow-up / communication. However, build quality when it comes to the minor details could improve. It's the little things that can make/break ones opinion.

Quality service and very knowledgeable staff who responds promptly to all concerns.

Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.

The Pulte stakeholders are highly responsible and responsive. The home buying process went smoothly

First time home buyer here, it was an exciting but also scary feeling at the same time but Pulte had helped us through the whole process and made it easier.

Great experience. Height quality house. Love my new home from pulte

Pulte Lender stated we needed to get our application in to LOCK in the good rate . What they didn't tell us was that the rate we locked into was only good for 120 days , yes it took 10 months to build in conclusion our rate went up from 3.25% to 5.75% which our mortgage went up almost 400 dollars in the process. Also at this point what can you do . This type of business left a bad taste in my mouth about pulte lender.