Pulte Homes Reviews

Overall a good experience, long wait, sales personnel friendly but not always helpful. The morgage group friendly and helpful but not competitive. The construction manager James was great. He made every effort to meet our needs and always responded quickly and politely.

This was our first new build home.

Had such a great experience working with Eamonn. He is a great asset to your community and your company.!!

Nothing else that I wanted to add

We'd been searching for new homes for more than a year & visited almost all builders available in our area. We really liked the open plan of Pulte quite a bit. The whole process was reasonably good. As this is a process of creating a complex property, there are going to be some issues. But Pulte team has addressed them reasonably well so far, except for may be 2-3. As this was our first home buying experience, we felt that Pulte should try to allow the following: 1. At least 2 visits to design center for customization of home than 1. 2. At least 2 visits during pre dry wall process than 1.

This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything

Could do a better job with quality control.

The staff was great doing all they could to make us happy. However due to some products specified, they had limitations. General Cleanup by subcontractors could have been better. Painters left some paint splatters in every room. Many pencil markings not erased. Bath sink faucets have downspouts that can swing outside of sink as well as plastic (not rubber) gaskets that can leak slightly. Pocket door lock is not the best. Overall, am satisfied with the home.

Overall the financing portion drugged on unfortunately...I wish someone would've told me upfront exactly what documents were needed vice 2 or 3-days expressing they needed this & that.

Paint in home could be a better quality.

The buying from agent and interior designer was excellent. Not thrilled with pulte mortgage. Little details overlooked but big stuff was mostly right in the build itself. Garage walls not quite square (internal).

Good deal for the area

Good home. Construction team supportive and helpful. Limited options to personalize the build. PGP title company is pathetic. Shame on Pulte for trying to grab margin through their “affiliate”.

The sales team has been great and the engineers and technicians have done a great work describing everything and helping me settle in. It is still too new to know how well things are but, overall, things seem solid. Certainly, the great service also comes with a relatively high price.

Overall after a sluggish start issues are being resolved and addressed.

Drew was very responsive to questions issue before and even after closing.

The overall build is good quality work. Some missed exterior workmanship, attention to detail.

Do not use Pulte Mortgage no matter what. This was the only very bad experience I had with this whole process. Other than that a professional organization, albeit a little mechanical.

Time limits were unrealistic due to the timeframes needed to process the loan. Many enails were unanswered.

I had concerns about changes to house design exterior after contract signed that I was not informed of. Also not sure of selection of HOA is a Pulte matter or not, but I have many concerns about the CC&Rs that do not seem flexible and should have been more fully explained at time of disclosure of those documents. As an example; I really liked the landscaping of the Parklane model and wanted that design which apparently is not within design approval set forth in the HOA documents. Perhaps some disclaimers should be disclosed to potential buyers before contract signed. It seemed like I got reassigned to several different contact people throughout the process of building which made it confusing. ... More

Home completion timelines (took 12 months from contract signing to close) can be decreased and more time/meetings/process needed for design studio options. Overall, I had good experience working with the Sales, Home Construction and design studio designer. Average experience with Pulte Mortgage team.

We were very pleased with the communication during the home building process! Moving from PA to SC was daunting enough, and the Pulte team helped to ease our worries! From video walk through to texts, calls and emails….we felt very taken care of and apart of the whole process!! We love our new home!

Overpriced ,quality is moderate .

The buying and closing process was easy. The walk through is very important and you have to be aware of flaws, and have them fixed before moving in.

Our sales rep Cindy for Pulte was amazing from the start, no issues with her. But Pulte, like other major home builders, build so fast, they don't have the man power to "police" the trades they use or the project manager doesn't do his job and misses things while the home is being built. If you are able to visit your home while its being built, i highly suggest you do. While we do like the home, there are things that should have been fixed prior to closing. The warranty dept and construction manager have been great getting the issues fixed. They are in the process of getting things fixed now, but it should have been done already. I would suggest when it comes to certain design choices, like flooring, if you can do it after you close on your home, do it, because the lvp flooring we picked we thought was a decent grade level and its not. Would have been easier for us to save the money and get what's included and do it after the fact. Every major home builder has pros and cons, but for the most part we love the home. ... More