Pulte Homes Reviews

although both Edward and Matt(Pule warranty service have both been VG top work with/through getting certain things done through trades and appliance partners has been frustrating after about weeks of occupancy.

Experience overall was very good

All in all the experience of buying a Pulte home was very easy. The workmanship is very good. When we did the walk-through, I was really pleased with how well everything was finished and detailed. I believe the process of working with the designer, at least in my case, could have gone a little smoother. I feel like, as an out of state home buyer, I Could’ve used more time

Experience went smoothly overall. Delays happen and are very frustrating but Pulte has been responsive to us. We love our new home.

Overall experience was good. Worked out some issues

We are happy with our Pulte home, but there are issues, as there are with most builders. They were on schedule with all the timelines they gave us from the beginning. We liked our sales person Kristen. Ultimately the finishing touches were the only disappointment upon moving in. Floors are not all level, and the vinyl plank floors are rather squeaky because of this. Even some carpeted areas have high points for no apparent reason. Their “canned lights” look to be done in the cheapest possible way. A smaller hole in the ceiling, with a larger and less attractive light overplaying the smaller opening. Some fit and finish issues with doors and paint as well. The neighborhood and lots are great. Overall everything in the house works, and we’re happy with how things turned out. Would just be happier if those smaller fit and finish items were no there, and their warranty policy only allows them to come out one time in that first year to deal with these things, so we’ll be living with them for a while. ... More

Without a doubt, the best part of our home buying experience were the two Construction Managers, Henry, and Garrett, who we worked with throughout the entire homebuilding experience. Their communication, attention to detail, and care for our experience was exceptional. The Pulte Mortgage group was also outstanding. We love the design and function of our new home. The need for work on drainage is being addressed and we are being kept aware of what (and when) drainage installation is being done.

This experience was excellent and easy from the beginning to the end, construction manager is excellent and answer any question I’m happy with my home Thank you

Initially, we really loved the models only to find out that a lot of the items had been discontinued. Having then gone thru the designer process, it took 10 months to build and move in. We love our home and only have minor issues to deal with.

Good community and friendly neighborhood. My experience with Pulte was good except for closing date selection. But apart from that good customer service and very responsive to issues. Still only 1 month old home so more to come but so far so good. I am happy with my purchase.

Overall it was a great experience. James really helped me get answers to questions and Dylan the project manager was 5 star. He is so patient and thorough. He followed through with everything he said was going to do. The building process took to long because of the permitting and the subs working when after hours, shutting the builder for days. For the most part is was great.

After close and moving in had some warentee issues and although they have been noted by Pulte warentee Contacts, subs are slow to respond. Have not seen the trim carpenters plumbers etc. We are very happy with our new home but wish the subs would come back to complete their work!

Overall a very good buying experience with Pulte Homes. Good Quality appliances inside the home. The central Circuit Panel and the WiFi extenders are also top of the line. A big shout out to Kyle who was very friendly and helpful throughout the entire Closing/Settlement process.

We have been in our new home approximately 2 months. So far we are quite pleased with our experience. We purchased the home as a spec that was about 1/2 finished at the time of purchase. We were pleased with the quality of materials and craftmanship that we saw at time of purchased and as the process continued. One are we were disappointed in was the builders decision to fence behind our home and all of the homes along our street after our purchase was made. We made the purchase based on the development plan we were given which showed no fence behind any of the homes on our street. To Pulte's credit they did give us a aluminum fence which ultimately did not impede the wooded view we paid a premium for. However the vinyl fence behind all of the homes to our left was a disappointment due to the way it degraded the view of the wooded common area behind all of these homes. The only other issues we have encountered have been with a toilet in our master bathroom. The float has gone out twice now in two months. However Pulte and their sub have been quick to fix the problem. The second issue had to do with a sub splashing concrete all over the side of our home as they were pouring the foundation on the home next door. Again Pulte was quick to have the left side of our home repainted to repair the damage. All in all I have been pleased with my experience with Pulte and would recommend them and the Marwood community to other prospective purchasers ... More

Construction manager and warranty manager are awesome!!!

Pulte Mortgage process itself needs work. Their documents request was extra. Resending documents as well. Unacceptable. I needed to bring in their Supervisor in twice to take care of concerns. My sales person, Builder and our contractor did a fabulous job walking us thru the process and answering all our questions. Thank you!

The home is great and so far, so good. During construction, any issues that we noticed were handled and my home was delivered as expected. Working with the ancillary companies - mortgage/insurance, was excellent and made the build up to closing stress free. HOWEVER, having moved to Florida from New Jersey, the estimated closing date information, was abysmal, as the builder would NOT share their estimated completion date with me, their customer. To this day, I do not understand why this info was "secret" until they divulged the closing date. Many buyers have to make actual living arrangements when building a house. It shouldn't be, "it's our way or the high way." We're essentially partners before, during and after closing. Just peculiar and something that future buyers should be aware. ... More

Cheryl, our sales rep., was delightful and willing to help us all throughout our construction. Our design team experience was awesome as well. Wish we had more time there. Our first construction manager was nice, but not effective and many thing were not caught and corrected. Our 2nd construction manager, Keven, was good, but under a lot of stress correcting the mistaKevin, the first guy, and catching up on our construction. The completion of our home was delayed and often sat for weeks without anything being done. That is where our dissatisfaction lies. We are trusting David to follow through and complete our list of shortcomings and error since our close. We have a beautiful home that I love and hope to enjoy for many years. ... More

Your experience with building a new home is 100% dependent on the quality of your Construction Manager. Fortunately, after the first month they switched us to a rock star. Henry was superb. His communication skills, attention to detail, calmness under pressure, customer service soft skills, and organizational skills were the sole reason this build was a success. While most CMs would have let little things slide, Henry took personal pride in the home build as if it was his own home. He is an asset to Pulte and I truly hope they compensate him well. I also wanted to briefly express our appreciation to Hannah from the sales team. She advocated for us when contractual issues came up and corrected them to our satisfaction. Pulte like most big builders are subject to the local talent and of course what they are willing to pay for hiring sub-contractors. Some contractors are more competent than others. I don't blame Pulte 100% for that since any home builder that doesn't have their own teams would be at the mercy of the contracting pool available in that area. The only reason I am not giving them 5 stars is because of the actions of some of their contractors. ... More

David, our project manager was very good. He explained everything very well and kept us informed along the way. Made sure home was built correctly.

Again, the heating thermostat is very confusing. Also, the shower door kept rolling open, but it has now been fixed.

It was a pleasure working with the Pulte team on the construction of my house. Steve was a fantastic Project Manager - knowledgeable, passionate, available and communicative. Pulte has a first-rate, standardized approach that yields a quality product that was delivered on budget and 30 days ahead of schedule. I would recommend Pulte to both family and friends.

Everything from the no-pressure sales office to the amazing design center to the builder supervisor has been nothing short of amazing. This is the first time we ever bought a new build home and we are so excited to move in and make it our own. This has been a great experience.

Little changes that you want and are willing to pay for will not not be allowed and must be done after closing- example install a light you purchased- add shelving in closet- add water drops in basement- paint the inside of garage- add a deck. Probably industry wide but receptacles for lights and plugs seem cheap and could. use an upgrade. House delivered on time and with minor fix items that were readily corrected- Pulte employees were helpful and easy to work with - over a good experience and product - would recommend

Great floor plan and design options. Great field people. Corporate needs some training to be flexible on some stuff like mortgage services, sales promotions hidden fact explanation, flexibility in days of closing. Just don't Pulte's advantage to meet revenue target. Overall nice experience with home. Waiting to see how quickly Pulte's responses/their suppliers to service request..