Pulte Homes Reviews

Pulte has been very professional, they are great to work with. Explain every step of new home buying process well. Love my new home!

Leaky pipe after we moved in, on call person never called back

We appreciated the good communication throughout the process. Our sales consultant Tyler kept us informed on the progress of our new home during the construction process. Our project manager Fabio was also excellent in keeping us up to date and made sure we were happy.

Diane (sales) and Dustin (Construction Manager) are very helpful. They responded very quickly to our questions and concerns. They kept us well informed during the construction process. Pulte was able to hit all the dates, including the closing date.

Any issues were quickly looked into and fixed.

The floor plan is excellent. Nice lot selection. Good selection of finishes at design center. Good value compared to other builders and developments. In many cases the finishing work was sloppy, trim poorly done. We had put in an order change request for master bath tile and the tile installer put in the standard tile. It took weeks to get it fixed. We got the base paint color on the first floor and an upgrade on the second. On a walkthrough, the first floor had the wrong color paint. Told manager. They painted a second coat in the same wrong color and wanted us to approve it. We did not. It did get fixed but you can still see it where the walls meet the ceiling. Despite Pulte setting the closing date-the house was not ready for closing. Some of the lights did not work. One overhead light package had not been installed (but was corrected immediately after settlement). Exterior work had not been completed, yard had not been graded, house hadn't been cleaned and it was a mess. Even after their post settlement cleaning, we were still scraping paint off the floor. We had set up contractors to come and do additional work, so it was not practical to move closing back so we had them escrow funds until work was completed. ... More

We are very happy in our new home.

The purchase process with Carolyn was great. Derek, the construction supervisor was amazing and kept us informed all through the build process. His responses to issues found by an independent inspector was great. The selection of upgrades went smoothly, though the choices were limited and the cost for what was selected was high, sometimes exceeding purchasing the items from retail. The air conditioner and air handler are not sized properly for the upgraded square footage, being sized for the base model of the home. The furnace is also not sized properly. We experienced excessive heat on the second floor and expect to be cold this winter. ... More

My experience with the house was very good! Unfortunately, after I received the house, the pool already had a water leak.

Brad and Zach were great to work with.

The salesperson, Zorinel was very pleasant and patient from the start. She did a virtual tour of the property even though the actual model was not actually available. She answered questions promptly and fully as much as she could. Even when she was transferred to another location, she made herself available to answer questions and concerns. Overall, a good experience.

Everything went well overall. Their customer service reps area good to deal with.

Brandon our project manager was great at communicating and helping us through our closing process. If you have an option to use a different mortgage provided, we do not recommend pulte mortgage.

The house would be perfect but the drywalls finish as well as the paint are horrendous! Pulte response to issues is excellent but the drywalls are a disaster as well as the paint job!

Pulte homes are good. Lisa and Jorge were awesome keeping us updated on the construction while we were far away. You will need to buy your refrigerator, washer and dryer. I think the space for the refrigerator in the kitchen area is small for a house with 4 bedrooms. So far everything is fine.

Although there were some construction issues, as in most new homes, Pulte addressed them and corrected them promptly. The warranty team has also been proactive in promptly correcting any issues as well.

I worked with Nichole for buying this home. Nichole was very cooperative and helped with all the required information and made the home-buying experience very smooth and comfortable. Builder Mike also was very cooperative and walked me through the entire house in multiple inspections. He possesed very good knowledge and helped answer all my questions and address any issues reported on time.

Well it took a very long time to get here. The issues were many the half truths were often. We landed up with a home but not our home. It was told to us the sqeaky wheel get the oil well it got to the point we didn't even have wheels anymore. The home we have is beautiful but again it was not the home we designed.

The experience was great! The process seemed long but it was well worth it in the end. It felt like forever but on move on day, you will forget about forever. If you are building, just exercise patience during the process and understand that it will happen when it is supposed to happen. Now go ahead and take the risk, because I am telling you, you will not regret it.

Overall experience with the team was very pleasant. Updates and follow up with the buyer was prompt. Meeting deadlines and the hand off crew were amazing people. Overall happy with the buying experience with Pulte

Overall experience was good. Quality of the house is good but the craftmanship is mediocre. There are things that would not be perfect and if you dont pay attention you would miss some of the important things that need to be fixed. Although they have good warranty.

The process with mortgage broker was difficult for me, but I understood why took so long to be approved. Everybody worked with a higher standard of attendance and care with me.

Mitchel was super responsive to all our concerns and questions. Great job in building our home. Very detailed in all aspects of his work

The 20K credit provided was a real game changer. It helped to take care of the closing cost.

Overall the finished house is well done. The construction manager was very helpful. A lot of work was initially done poorly (i.e. framing), but the construction manager was on top of things and got the issues quickly fixed. Unfortunately there is a significant design issue ... cabinet doors ability to open was not considered in framing design. Over half the cabinet doors will bang into a wall without fully opening. Not enough space was allowed to open fully. The worst is on our french door refrigerator one door can only be opened to just under 90 degrees. Since closing, working with the service department to get the minor things fixed has been challenging. For example, today a person was scheduled to come fix some of the issues. No time was provided. I have been at the house all day waiting. No one showed up. I called to check. Was told person would be here in an hour. That was 3 hours ago. This is our 3rd new Pulte house purchased over the past 40 years. Pulte still provides good value, however, it appears some quality has been sacrificed to keep the price down. ... More