Pulte Homes Reviews

Always get a prompt response

Charlene was great to work with from the beginning of the process. Not only was she pleasant each time we met, but if there was a question she could not answer, she did not hesitate to let us know and escalate appropriately. When things went into the building phase, Nate was very communicative and made sure my wife and I were kept to speed about each and everything going on. During the final walk-through, Nate made sure to address any additional things that we made him aware of. Charlene and Nate are amazing representatives of Pulte.

Super team to work with!

I recently had the pleasure of purchasing a home through Pulte Homes, and I wanted to take a moment to share my feedback with you. Firstly, I want to express my gratitude for the excellent service provided by Nathan, the salesperson, and Eric, the construction manager. Both Nathan and Eric demonstrated exceptional communication skills and ensured that I received timely updates throughout the entire home buying process. Eric's proficiency in construction was particularly impressive, as he adeptly addressed and resolved every issue that arose during the construction phase. I couldn't be more satisfied with the quality of workmanship displayed by Eric and his team. However, I must bring to your attention some areas where I believe there is room for improvement. Regrettably, I found the communication from the mortgage loan officers and title company to be lacking. I felt uninformed about the money transfer process until the very end of the transaction, which was a source of frustration for me. I believe that enhancing communication in this area would greatly improve the overall home buying experience for future customers. Despite this minor setback, I want to emphasize that my experience with Pulte Homes has been overwhelmingly positive. I have already recommended Pulte to several friends and family members based on the outstanding service provided by Nathan and Eric. Their professionalism and attention to detail have left a lasting impression on me, and I am confident that others will also benefit from choosing Pulte for their home buying needs. Thank you for taking the time to consider my feedback. I believe that by addressing the communication issues I've highlighted, Pulte Homes can further elevate its reputation for excellence in customer service. Once again, thank you for your attention to this matter. I look forward to continuing my journey with Pulte Homes and enjoying many happy years in my new home. ... More

The quality of the build exceeded our expectations! Our project manager was responsive and quick to fix anything we mentioned. Overall very satisfied with our experience and would recommend to others

We really like your team. From sales to customer service, everyone is very professional and enthusiastic. It's like being with family and friends!

Jimmy and Kenny are the best

Our home turned out beautiful, and any issues seen in walkthrough or after moving in were attended to and fixed promptly. Our experience with the builders was great, unfortunately I cannot say the same with the process of the lenders during the approval of the loan, that area needs much improvement. Other than that, everything else was a smooth and great process!

The Pulte staff and management is very professional and has always taken care of any issue with Atmos urgency. This is my second home that I purchased with Pulte and I’m fully satisfied

Nice construction , got reguler construction updates from management. It went smooth.

Pulte is easy to reach and professional available is important when your a new homeowner

FANTASTIC!!! Very please about our new home and response to any issues we have. Alex Church amazing!!!! Professional, prompt and “gets thing done” A special thank you to him!

Lorenzo made my Experience in buying a Pulte home a great one ! He informed me on updates and progress on my build. Always asked if there was anything he could do for me and always listen to what I had to say and was very punctual getting back to me. He was a joy to work with! He definitely went over and beyond in his job to satisfy his customer. Pulte should be proud to have him as an employee ! Pulte puts out an awesome home. Thank you Lorenzo for Presenting me with a beautiful home ! Pulte needs more people like Lorenzo !

CJ was a splendid professional and facilitator . He represented PULTE Homes in an exceptional manner. He is sales representative in White House, TN Great personality, sense of humor. CJ could sell ice to folks living in Antarctica.

There were minor issues here and there that needed attention, which is expected. But Ryan and his team were quickly responsive in every case. Highly recommend!

Though a big company, Pulte provided great personalized service and was attentive to our needs and questions and concerns. The construction manager was excellent in keeping us updated at all times. The construction was completed ahead of schedule. We appreciated their comprehensive services including mortgage and home insurance. The final closing process was very timely and efficient!

The whole buying experience was great! First, the office staff when we were scheduled for our first viewing of the house with Andrew, he stayed past his time to make sure we saw all the facilities and had as much time in the house as we wanted, he was friendly, informative, and did not rush us at all. Second, the financing and underwriting was amazing about answering all my questions and getting back to me numerous times. Josh and Kathy were always willing to spend a few extra minutes and walk me through the process with detailed explanations of what was happening and what we still needed to do. Third, Dan and Orlando were amazing with the walkthrough! They answered so many questions and really took their time is explaining everything! I asked a lot of questions and greatly appreciate all detail they added and how comfortable they make me and my wife feel about our new home and the process for making sure that if something were to have issues, that it would be fixed, then explained all the processes for that part of it. And all very thoroughly without rushing at all. My real estate agent, George, even told us that it was the best walk through he had ever seen. Afterwards we raved about it even more and told us some of his horror stories, so thank you Dave and Orlando! Fourth, our closing agent was great! I do not remember her name, but she was a dream! She did not rush us at all, answered all my questions thoroughly, and did not have any bad attitude because we asked so many questions. She had patience to spare. Thank you Pulte for everything! You offered us a great deal, you helped us go through the process of our VA loan, all your staff was so helpful, and we know we have a fantastic home that is strong and stable, to go along with a great community. You truly helped us find our dream house that will help support us and our 3 kids as we live our lives. ... More

We were updated every step along the way. They were done right on schedule and the job was completed superbly. Great experience!

We love our new Pulte home and the road we took to get here! It was a great trip, from our first visit to a model (just to look around) where we met our rock star sales rep, Christine, to the quality build and the interaction with our awesome project manager Blake, to a smooth closing day, and finally move in and the great service provided by our warranty super hero Alex!! We are so glad we selected Pulte for our move to Babcock Ranch!

Todd and Jackie made this experience easy and fun. Because I purchased from out of state, they were both so communicative and were able to answer all of my questions and sent weekly photos. I was very comfortable with the process and knew exactly what to expect every step of the way. Their primary goal was that I had appropriate expectations set, and, that I would love my home. I’d highly recommend Pulte; their customer service and quality of service and overall knowledge is top notch.

The entire team led by Anthony and special mention to Justin and Brandon educated and guided us (new buyers) on the process and what to expect on this new home build.

Britney, Lori, and Edward made the process of finding, closing, and inspecting the home super easy and enjoyable. They were great to work with and always available with a friendly attitude and great service. This was the easiest home purchase we have ever had.

We trust in Pulte and are so happy with our new home

Our experience with Pulte has been great since the beginning. Throughout the entire building process, we got weekly home build reports. Once we were settled within our new home, a few issues turned up and our construction manager was responsive and quick to remedy everything. Highly recommend, couldn't be happier!

Pulte made work team was very good, they made everything seems easy. I would recommend Pulte to anyone, Their costumer service is excellent.