Pulte Homes Reviews

This has been the worst experience that I have had with any builder. The site manager is overwork and I feel for him and his upper management team don’t care they just want the house close with a lot of open issues that are not done. A lot of people have open issues in my development that are still open and it’s taking them for ever to get it fix.

This is my first home and I’m thankful to be a part of the journey where I can see my home come together. Very thankful for having caring people build my home.

First off, I understand supply chain issues and have considered that in my review. Our main issue was communication between sales team, project manager, and us. I feel like a lot of things that were caught would not have been caught if we hadn't stopped by the house so much. Many times we knew more about the build than the Pulte team did. A lot of their sub contractors are sub-par after hearing all about the Pulte standards that they have to meet. The AV company they use is a joke and leaves you a mess of wires after charging you over $2,000. My turf was just thrown down with some spots having 2-3" gaps between sod pieces. They didn't level the ground before putting the sod down so when I mow it's like going off-road. I think our last project manager did the best he could with what he was given and seemed to have too much on his plate for one person to properly manage. ... More

Overall an average experience. Pulte Finance was the worst. Chose not to use them at all.

Paint is of poor quality and very thin. Finish work is lazy and lacks detail required of finish work, trim is done with 45s in some places and just pressed against each other in others, house was super dirty when we got keys, the ac filters were so clogged it was making a whistling sound because the air was going around the filter. Counter top was cracked they tried to say it was a fissure and then changed the definition through out to fit their benefit. The house was lazily went through with touch up paint that ended up on cabinets and other places that it shouldn’t been on. A substance on our sink that can’t get off, a black spot on our glass that won’t come out. I unpleased by the lack of attention to details through out. ... More

It's a great house. Our family like very much.

I bought home with Pulte. During construction process, every step in the construction process is delayed with many issues. Construction team is poorly responsive on the issues. They postponed the closing date 3times, and delivered the home in 1 year. Only good thing is Sales team and Warranty is is good and very responsive to issues

Our site superintendent Javier was great to work with. Any issues we had were taken care of promptly and professionally

I found Pulte to take customer service seriously. That is not to say that there are not issues given all the various trades involved along with supply chain restraints. We had an awesome Construction Manager that communicated both good and bad news regularly in regard to the homes progress. Other members of the Pulte team from the sales office to the warranty folks made us feel we were their priority. I am glad we selected Pulte as our builder and would use them again.

Everyone was wonderful! Amy helped us along the way, Larry and Tim did an amazing job on the build and keeping things running smoothly, and mortgage was great at communicating. Such a wonderful experience!

We have not moved in yet, The basement id still leaking. Sent pictures of water in the basement. The garbage system has not been fixed There are still scratches on the cabinets. Nolan tries gis best

They are very quick to respond to your needs!

The home is wonderful. Very happy with it. Pultes sales agent did not do the best job keeping us updated. Working on getting several things on the punch list fixed. Still waiting on the correct light fixtures in 3 bathrooms and a light in the fourth. We are very happy with the construction manager. He communicated with us and was helpful.

The communication with Pulte lacked the entire build. Dates kept changing and things weren’t correct from the start. Now dealing with warrantee nothing seems to be getting done I have multiple things that are broken or not correct I need to be fixed but nothing has happened yet

The house itself is great for the most part. Once closing takes place, they forget about you. We've had to beg for 6 weeks to get the final grade completed. Lack of response to e-mails and texts is maddening. There is still a list of items that need done. In summary: pre-close, great (A+) - post-close, horrible (F).

Never ever with Pulte again.

The home buying experience was surreal for me. It was easy and Pulte homes was always very informative about every process along the way.

Lee Roy, Derek, and Louisa were great

They have been extremely poor in responding and repairing things that needed to be corrected. Some of the items should never have passed inspection

Overall a good experience. The project manager “Connor” was very responsive and knowledgeable. Communication is key for me and he displayed this in full.

Overall experience is ok and quality of the house isn’t great.

Experience was not good. My wife and I both feel this was a bad experience and would not recommend using Pulte as a builder.

First let me say we do like our new home. During building we had to contact the project manager due to poor workmanship and poor overall quality of finished work. Our major issue that remains unresolved and frankly ignored by Pulte is the driveway. We purchased this model to have two bays one specifically for a golf cart. The driveway is too narrow and of shape making it impossible to use the golf cart bay. We are reaching our tolerance for action by Pulte and reaching out for legal advice.

my kitchen slab is build incorrectly it seems dont know how to fix that issue

Pulte Homes staff are in an excellence category of their own! From the initial tour of the home, and through the lending process, and final inspection, they have been responsive and understanding. The quality and workmanship of their homes is incredible and I am very happy with my purchase! Everyone deserves to be happy and excited about purchasing a new home! Pulte Homes made that happen for me!