Pulte Homes Reviews

Closed on 6/16 and working through items that need attention. My builder has been responsive in all cases but the quality of the subs has not been adequate. Appointments have been made and the subs don't show up or when they do they don't complete the job Very frustrating.

Several plantings in yard were dead when I moved in. I was told there is not an warranty. I find that unacceptable. Any place you buy a plant or tree there is a warranty.

Home buying process was okay, could have been better. Financing was okay but mostly because we were on top of it and kept following up with Pulte. They sent us letters twice saying we were not compliant even though we had submitted all the paperwork they asked for. Freaked us out but when we called they said to disregard and they would look into it. Lots of problems with the cosmetics lien paint splatters all over my countertops, neon orange spray paint on baseboards, construction manager missed an appointment where my mom drove an hour to attend, chips in my bathtubs and counter tops that need to be fixed, messy paint job on top of windows, etc. and poor insulation you can hear every toilet flush and shower really loud. They said nothing they can do about it. And the fridge we ordered is not here yet with no ETA update. ... More

Love the view and location

Pulte team have been very patient answering all of our questions. They are very quick in returning calls and providing the information.

Experience was ok overall. Happy with the home. Would have been better if all issues were corrected before closing or shortly after as agreed upon. All issues were resolved up to 1 month after closing. Staff was polite and professional.

Great build quality and construction manager was superior in providing the updates. After closing dissatisfied with the Pulte customer service for the repairs that incurred within 2 weeks of closing.

My experience with Pulte has been below average. I closed on 06/23 and still have issues with wood floors, kitchen cabinet and other things. I have been here over 6 weeks now and chasing building Manager. I plan to post a review on Google so others are aware of the experience I'm going through.

We closed on our home in late April of 2022. When we arrived at our new “dream” home it was dirty and much of the detail work was sloppy. Grout debris was on the bathroom tiles. The pool had dirt, nails and other debris in it. There was paint and stucco on the pavers, the washer and dryer was not secured or level, there were pieces of shoe molding that were missing and there was molding around the cabinets and a few other places that was missing as well. The sliding glass door tracks had stucco debris making operation of the doors very difficult. The floor casings were unsecured in a few places and there are several damaged areas on the flooring as well. And the paint job was just plain unprofessional in many areas of the home. There were other issues as well and some of these have been addressed. But we’ve been in our “dream” home now nearly 4 months and many of the issues remain unresolved. Overall, the job Pulte did looked like it was rushed in order to hit the closing target and the result was a sloppy mess. I was told that the Covid pandemic made things from both a procurement perspective and a construction perspective much more difficult than is typically the case. I don’t dispute that. However, that is Pulte’s issue to deal with. I still had to pay the agreed upon price. And Pulte never offered a price reduction to compensate for their poor performance. We have performed in accordance with the purchase agreement. Pulte has not. ... More

it's great working with michael

My main concern was water in the basement during construction. The grading was not fully finished until 1-2 wks before closing and water almost was accumulated in the basement after snow or rain. We raised our concern multiple times and got various excuses.

Overall, I was very satisfied with my home building experience with Pulte Homes. Pulte Mortgage especially did an exceptional job keeping me informed throughout the process. I would definitely recommend Pulte Homes to anyone looking to build a new home.

Company wouldn’t listen to our concerns, eventually leading to a basement that’s flooded twice, once after we closed and moved in. List of things that still haven’t been done in almost 2 months of occupancy. Broken promises the entire way.

Design studio experience was very stressful. Two things. One. some options that were available were not discussed. Second, it would have been a much better experience with the design center to have at least 24 hrs. to change some decisions. or add some options.

House sold way over price, have to sell for a loss. Quality is bad, gave house with torn carpet and broken windows. Then asks for a review and refuses to publish as it deters business. Good for you pulte, I’ll write a review somewhere else. Thanks for the trash house that’s underwater now. Oh and thanks for the dangerous living conditions for $1.4m. Love being scared to open my door due to pitbull

Consistent follow-up by the Construction Manager and the Title Company. It was a great experience.

The only person that has made this a better experience is Adrian. He is professional, communicates well and gets the job done! No matter the issue Adrian made sure that it was corrected.

Great team! Buying experience was very smooth from start to finish.

There is a limit in these reviews so I can't even list all of the issues that have come up. The quality of the trades they outsource are horrible. They are backed up and were still building the home and had not even finished many areas when we closed. Stains on the driveway, trash everywhere in the garage and yard at closing, appliances not in, took months just to get approval to start drywall, a closet wasn't even painted a month after closing, shutters weren't on the home until after closing, the floorplan sucks so bad that we are ripping out walls before even moving in, basements were offered for some homes but not others, the "3rd car garage" can't fit even a midsize car because it is shorter so you would have to crawl across the hood to get into the house, stains in the showers of both bathrooms that 3 cleaning companies couldn't remove, there is virtually no storage anywhere, We paid for every upgrade and every premium and yet it is still built to the quality of a home half the price. Talked to at least 6 neighbors and ALL 6 had issues - some even worse. Water heater burnt out 48 hours after moving in, water leaks in the wall less than a month after closing, windows not even being caulked all the way (we have the same problem), no caulking around the gas and water lines outside, chips in walls, it is literally hard to even remember all of the issues. We had 3 different field managers during the process as Pulte keeps moving them to other communities. This is the worst home building experience ever. I wouldn't recommend Pulte to anyone, ever. And certainly not for the price they charge. It is amazing that the city hasn't pulled their building permits yet. There is no way many of these homes should have received a certificate of occupancy. ... More

Very disappointed with the quality and materials

Zora and Adam worked together well to make sure I stayed in the loop regarding the progress of the build. Overall, this was a pretty smooth buying process. Absolutely no issues. Now that we are in the home and finally settling in we love it. There are a few minor things that needed to be addressed but the response time to rectify issues is great. So far Julie has been awesome in making sure of that.

Great Brand New Home! The builder kept us informed during the building process.

I expected a bit more quality to begin with, there are chipped tiles (4) hard wired network don't work (2) and the failed to wire electricity to both, garage doors had issues -now fixed, garbage disposal trips breaker if used, door frames trim lacks quality in some areas, patio door would not slide properly-now fixed, Landscaping slapped together/rushed and no input from homeowner allowed on choices, interior lights (2) work sometimes, sometimes not, rushed to closing on the house was not necessary. Front door had gaps, homeowner corrected this, bugs for weeks were in the home due to not being sealed up properly for so long, many appliance books missing, closet shelving was missing and took two weeks to be added was no fun. In time, and with the work orders submitted these items should be resolved. A MAJOR issue is the soggy wet side on the left side when facing the house. In better than 30 days that we have been here it is too wet to even walk on. It has been reported, nothing done yet. Its more than 48 hours with no rain and still very wet. PLEASE fix this drainage issue. ... More

This is the first house we build from scratch and we are happy with Pulte overall. We were able to customize the house to meet our needs and the building process was fairly smooth. The project manager was very knowledgeable and kind. The close date was delayed 21 days over the initial estimate, which caused us a few headaches but considering the whole COVID situation, it wasn't that bad.

The sooner you decide upon purchasing the better. This should allow you to make a number of style/contents decisions which would be unable to be done if buying later the construction process. My experience with Pulte has been a favorable one. Realizing that there's a lot going on and that the times we live are challenging enough, overall we are confident that our decision to buy at Pennington was/is the right one.