Pulte Homes Reviews

Sales needs to spend more time with decisions

The homebuying experience wasn't bad as I expected it to be since we were buying a home durning the pandemic. The mortgage company was my least favorite team to work with.

Builder was great and attentive. A few issues took place after closing that needed addressed.

Our construction manager Jon was great. Didn’t have the best experience with our sales person Jamie though.

Above average, needs attention to detail

The construction manager Nathan was really good in solving problems that need his attention. He was very approachable and explained things very nicely. But We are not happy with the quality of paint used (as it peels off just with a touch of hand).

It was ok. Pretty painless. The after care seems to be doing ok. I'd probably buy from Pulte again. I'm not sure. Maybe.

Overall we had a great experience.

Our second home to purchase, And it was exciting to watch the process again from foundation up. To see all the details of your home in progress. And to finally move in. It’s been 1 month 1 day and we’ve been enjoying our new home with Pulte. With the heavy rains that came through the area I’m happy to say no leaks at all. When we did our walk through before closing You see the obvious touch ups that get noted and fixed, but your bound to miss some minor ones. But over all we’re very happy with our new home And with PULTE as our builder.

Overall the experience was a great experience. Unfortunately the pandemic made some things very difficult and I can’t blame Pulte for that.

What we really appreciate about Pulte is the ability to customize your home. The floor plans fit our lifestyle, and the location of home is breathtaking. Homes are energy efficient and complete with amenities expected in homes today. They are one of the few, building single story homes.

Warranty folks doing a great job

Ryan did an outstanding job, taking leadership when our salesperson was relocated 3 months before we closed. He responded to our needs promptly and to our satisfaction.

I would highly recommend Pulte Builders in the Brandon, FL area, but I would strongly caution against using Pulte Mortgage or other entities within Pulte Group.

Built and delivered on time. Informed the progress of construction in a timely manner. Sales representative is very informative and friendly. All the products are delivered as in the sales agreement.

Sales process was solid. Mortgage process was fair (positive with advisor / negative with processor). Building quality manager was fantastic pre-closing (very helpful and attentive) - but disappeared after we submitted a positive survey result. Overall pleased, just currently frustrated as we are unable to close out 4 simple, lingering issues since pre-closing (2 months post!!).

Organize and prepare. Study the material provided and choose carefully with an eye on cost and value.

Both the sales agent and the construction supervisor helped me through many questions, changes and issue resolution. Our experience with the design coordinator was not good. She made several errors during construction (specifying wrong items) that had to be fixed before final. She never told us that in a $1.1 million home (one of your "top" models) that we were not getting quality items that any home costing half this would have. For example: cabinet shelves that were not full length. Instead we got the useless 1/3 length shelves, and shower controllers that do NOT control the volume of water only the temperature (we have never heard of this even in cheap homes), and no outlets where needed like next to a ladies vanity (which WAS shown on the generic electrical drawing). She was in such a rush to get us through in under 2 hours we had no chance to figure things out, nor did she attempt to explain these "shortcomings". So now we have to spend our own money to get shelves, new shower controllers if we can, and outlets. These minor little items are not where Pulte should be saving a few nickels. ... More

beautiful layouts, great quality in construction

Embraces concept of continuous improvement

Great attitude from sales people and construction managers. Very friendly and attentive as well.

They get the work completed very fast!

The overall workmanship of the paint, floorboards, and Sheetrock taping seemed to be ok. There are some areas where the work looks amateur-ish. Some floor moldings didn’t get covered thoroughly with paint, and when carpet was installed there are cuts in floor moldings made by the knife used to install carpet. There are areas in Sheetrock were you can see the seams. 2 weeks After we closed my stove shorted out, and there was a crack in one of the tubs upstairs. Both issues were resolved quickly.

Overall we had a decent home buying experience with the sales side. We had an AMAZING experience with the builder, Wally. He went above and beyond responding to (and fixing when necessary) any questions or issues we had. Wally really made the whole experience for us and we are really grateful he was there to help every step of the way. He even sought us out AFTER we were moved in to give us additional information and fix a small problem we had mentioned off hand on the final check of the house.

I would want them to know the house is more than worth the price and your field manager is one of the most important person during the building process. William really left a lasting impression on my wife and I.